tweekah
join:2004-06-02
San Leandro, CA | reply to dka69
Re: [Connectivity] Major Slow Down in San Jose, CA
Network has been much nicer this week. Keeping fingers crossed. |
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dka69
@comcast.net
| reply to dnt408
I just wanted to post an updated. It appears things are getting better with Comcast's network. Unsure if the good times will continue but I'm crossing my fingers...
Tracing route to www.l.google.com [66.102.7.99]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 12 ms 13 ms 28 ms 68.87.198.1
4 11 ms 9 ms 10 ms 68.87.192.53
5 12 ms 12 ms 45 ms 68.87.192.49
6 9 ms 9 ms 13 ms 68.87.192.41
7 13 ms 14 ms 16 ms 68.87.192.37
8 31 ms 48 ms 11 ms 68.87.195.62
9 46 ms 28 ms 32 ms 12.124.35.65
10 14 ms 14 ms 17 ms 12.123.13.154
11 14 ms 27 ms 18 ms 12.122.80.57
12 18 ms 17 ms 17 ms 192.205.32.206
13 36 ms 19 ms 15 ms 4.68.123.112
14 35 ms 27 ms 40 ms 209.247.202.218
15 26 ms 63 ms 27 ms 216.239.47.146
16 24 ms 24 ms 26 ms 216.239.49.150
17 25 ms 32 ms 23 ms 66.102.7.99 |
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DJTEEL
join:2005-10-25
Garland, TX
| reply to lucidgroove
Re: [Connectivity] Major Slow Down in San Jose, CA?
i'm in garland texas(the dallas area) and comcast has been very slow for the past week at least. comcast.net loads so slowly my former dialup ip could do as well..also trying to open dallasnews.com to read the paper?? i might as well subscribe to the daily paper..it would be less aggrivating than waiting for their site to load. it's really annoying to me cuz i gave up netzero 3 weeks ago for comcast high speed..and now this cr&pola..this had better get better or i'll be saying goodbye to comcast.
it seems like the pages that load the slowest are pages that contain graphics,which i could understand if i was using dialup. i certainly didn't expect comcast to be a problem in that area. |
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wrenchmonkey
Premium
join:2002-05-04
Sacramento, CA
2 edits | reply to NormanS
Re: [Connectivity] Major Slow Down in San Jose, CA
Edited so I don't hurt someones sensitive feelings. |
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
 ·Pacific Bell - SBC
| reply to tweekah
said by tweekah  :SBC takeover of ATT shouldn't have anything to do with this. Comcast already tookover ATT's broadband infrastructure awhile ago. Comcast tried feeding the upgrade to Northern California but recalled it immediately (I saw my modem's config). Why? They can't handle it. Yes, I may be ignorant, but I can still speculate! It won't have anything to do with the immediate problem. Like you, I was speculating. AFAIK, the AT&T core routers were not a part of the AT&T Broadband Internet infrastructure, and remain under AT&T control.
To continue to speculate, though, maybe a regulatory restriction will be placed on the SBC buyout; the AT&T core routers would add to SBC's significant place as a backbone provider. Maybe the routers will be required to be sold off to Comcast, who would then have tighter control over them. This should be a "good thing" for Comcast, as it would give them their own backbone, as well as giving their engineers the ability to tweak the routers for improved performance.
OTOH, if they stay with SBC, then any performance improvements would be on the SBC network engineers. Perhaps tweaking their performance would have a lower priority; as long as the packets actually reach their destination, why expend effort to reduce lag for a competitor?
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
 ·Comcast
| reply to dka69
Speed of download | | 
Yahoo | 
Google |
said by dka69 :
I am implying "their network" in terms of the Comcast's California network. In terms of the problems myself and other individuals with Comcast in California are experiencing are generally during peak hours. Yes, I do consider 8:37 PM apart of Comcast's peak hours. I am sure the majority of Comcast's users base uses their connections in the evenings since the majority of the people out there do have jobs. Your welcome to post your speed results but I would prefer you send your latency results via a traceroute or ping to major websites (google, yahoo, etc) at 8:40PM. If your not in California then don't bother.
Thanks..
Ok, is now a good time?
Any other sites you would like traced?
Remember people... he asked! 
--
Think outside the Fox... Opera |
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tweekah
join:2004-06-02
San Leandro, CA
1 edit | reply to NormanS
SBC takeover of ATT shouldn't have anything to do with this. Comcast already tookover ATT's broadband infrastructure awhile ago. Comcast tried feeding the upgrade to Northern California but recalled it immediately (I saw my modem's config). Why? They can't handle it. Yes, I may be ignorant, but I can still speculate! |
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
| reply to wrenchmonkey
said by wrenchmonkey :SOS here in East Sac too. Comcrap sucks. Aren't you about 50 miles east of East Oakland? 95 miles northeast of East San José?
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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wrenchmonkey
Premium
join:2002-05-04
Sacramento, CA | reply to dnt408
Re: [Connectivity] Major Slow Down in San Jose, CA?
SOS here in East Sac too. Comcrap sucks. |
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
1 edit | reply to dka69
Re: [Connectivity] Major Slow Down in San Jose, CA
said by dka69 :
If your not in California then don't bother.
Never been anywhere between Richmond and Martinez, I guess.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast
1 edit | reply to dka69
Hercules, CA - San Francisco Bay Area - East Bay. 
Speed tests will likely piss off a few people, tracerts will depress many.
Remind me this evening at the time of your choosing, I'll be more than happy to provide the above stats.
To all others, remember... he asked!
--
Think outside the Fox... Opera |
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dka69
@phoenix.com
| reply to dadkins
I am implying "their network" in terms of the Comcast's California network. In terms of the problems myself and other individuals with Comcast in California are experiencing are generally during peak hours. Yes, I do consider 8:37 PM apart of Comcast's peak hours. I am sure the majority of Comcast's users base uses their connections in the evenings since the majority of the people out there do have jobs. Your welcome to post your speed results but I would prefer you send your latency results via a traceroute or ping to major websites (google, yahoo, etc) at 8:40PM. If your not in California then don't bother.
Thanks.. |
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
1 edit | reply to XTCBoY2K
said by XTCBoY2K :The problem is the second hop. My second hop has been down for several weeks now. Do you mean the hop that fails? Like everybody else's trace routes show? I am told that it's your CMTS, and that is is configured to not respond to ICMP packets; no ping.
10/21/05 01:36:12 Slow traceroute Ikuko
Trace Ikuko (67.171.201.211) ...
192.168.102.1 RTT: 0ms TTL: 64 (Chihiro ok)
192.168.0.1 RTT: 41ms TTL:170 (Suzuka ok)
71.132.15.254 RTT: 28ms TTL:170 (adsl-71-132-15-254.dsl.sntc01.pacbell.net ok)
63.203.51.65 RTT: 27ms TTL:170 (dist1-vlan60.sntc01.pbi.net ok)
64.161.1.145 RTT: 28ms TTL:170 (bb1-g8-0-1.sntcca.sbcglobal.net ok)
151.164.40.170 RTT: 27ms TTL:170 (bb2-p6-0.sntc01.sbcglobal.net ok)
151.164.241.197 RTT: 27ms TTL:170 (core2-p6-2.crscca.sbcglobal.net ok)
151.164.40.62 RTT: 55ms TTL:170 (bb1-p8-0.crscca.sbcglobal.net ok)
151.164.242.230 RTT: 27ms TTL:170 (ex2-p14-0.eqsjca.sbcglobal.net ok)
151.164.191.201 RTT: 28ms TTL:170 (ex1-p9-0.eqsjca.sbcglobal.net ok)
144.223.242.81 RTT: 41ms TTL:170 (sl-st20-sj-0-0.sprintlink.net ok)
144.232.9.67 RTT: 27ms TTL:170 (sl-st21-sj-1-0.sprintlink.net ok)
144.232.9.206 RTT: 55ms TTL:170 (No rDNS)
12.123.13.193 RTT: 83ms TTL:170 (tbr2-p012201.sffca.ip.att.net bogus rDNS: host not found [authoritative])
12.122.12.114 RTT: 55ms TTL:170 (tbr1-cb10.st6wa.ip.att.net bogus rDNS: host not found [authoritative])
12.123.44.145 RTT: 55ms TTL:170 (gar3-p360.st6wa.ip.att.net bogus rDNS: host not found [authoritative])
12.119.199.22 RTT: 69ms TTL:170 (No rDNS)
68.87.216.6 RTT: 55ms TTL:170 (No rDNS)
68.87.216.57 RTT: 55ms TTL:170 (No rDNS)
* * * failed
67.171.201.211 RTT: 68ms TTL: 41 (Ikuko ok)
I noticed quite a few are posting tracer routes going through Level3. I'd kind of take those with a grain of salt, given the peering wars going on.
I also wonder what will go on with the AT&T routers. With SBC poised to buy AT&T, how long will any peering and transit agreements hold?
Comcast may be adding capacity to take up any slack from the AT&T buyout; who knows? I also have no idea about the affect of Comcast lighting up large swaths of the south S.F. Bay Area. Until about nine months ago, Comcast was not available in my neighborhood. That was when they "lit up" the line behind my house. Black sheath with red stripe; fiber on the poles? Could they have added customers in west San José faster than they added capacity, and are now playing "catch up"?
Just rambling. I was suffering serious DSL lag, and decreased down sync rate; worried that the copper was going bad, and I'd maybe have to go over to Comcast. Now that the cable maintenance guy fixed the open on the "ring" side of the loop, all is well again. Took them 48 hours to fix it, though, because of the "protocol". Service techs have to wave their wands over pole connections and cross-connect boxes before they bring in cable maintenance.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
|
dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast
| reply to dka69
said by dka69 :
This is clearly an issue with their overall avaliable bandwidth leaving their network. My thought is marketing keeps increasing the avaliable bandwidth to each individual user but Comcast's network cannot handle it and thus it falls over during peak times. This *must be* a known issue within Comcast's network team. However the technical support technicians are probably either informed not to say anything or are unaware of the problem.
I do understand how long it takes to get new services ordered through AT&T so therefore I do not falt them on this one. However I have seen this problem for 2 - 3 weeks now and it will either get resolved next week or Comcast is stringing their customers along.
By "their network" do you mean all of Comcast?
Would you consider 8:37 PM "Peak Time"?
I won't post a speed test unless I am asked, but I can assure you my speeds are fine here on Comcast.
--
Think outside the Fox... Opera |
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kegwin
Premium
join:2005-10-12
Davis, CA
| reply to dka69
I am having this problem a little east of you guys in Davis. I talked to an engineer and they told me that they are aware of the problem. I called up Comcast today and told them I want a credit on my account for this month. They put it through. Money talks, tell them you are not going to pay for a service that does not exist. |
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dka69
@phoenix.com
| reply to dhavasy
This is clearly an issue with their overall avaliable bandwidth leaving their network. My thought is marketing keeps increasing the avaliable bandwidth to each individual user but Comcast's network cannot handle it and thus it falls over during peak times. This *must be* a known issue within Comcast's network team. However the technical support technicians are probably either informed not to say anything or are unaware of the problem.
I do understand how long it takes to get new services ordered through AT&T so therefore I do not falt them on this one. However I have seen this problem for 2 - 3 weeks now and it will either get resolved next week or Comcast is stringing their customers along. |
|
dhavasy
join:2002-05-14
San Jose, CA
| reply to dnt408
Yah i really fear that this problem will never be solved because comcast is just too big and cannot handle individual problems anymore.
I'm ordering DSL and testing it for a month to see if it's better because i really dont even know how to approach the comcast issue.
Are there ANY comcast techs that browse these forums who can give us advice here??? |
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comcast can suck my
@comcast.net
| reply to blacey
haha most of u people have what max of 3-4 weeks with these unbearable speeds from comcast?....listen to this 4 fuckin months wow i call comcast have 4 techs within 3 weeks and 1 of them says i can't find anything i'll give u another modem...doesnt solve the problem, the second one says i can't find anything wrong you want a modem change and i told them to give me their motorola sb5120 and still nothing 3rd tech tells me that it has something to do with my apt cable lines...and im liek fuck it let them say what they want to but i ask him tho how is it possible that when i call comcast customer support they tell me that they see the ping times on my modem and have proof yet when techs come they say they cannot go any further or else they will have to do a surcharge of 49.99 because they have no proof and tell me that comcast techs and comcast customer service are two different parts of the company...only word that comes to mind is WOW. so i was thinking recently how could i have such a retard to listen to that bullshit if a cable line was bad in the apt why do i get great ping in the morning while im in class so i call them back for a escalate in my problem from a regular tech to a line tech who tests the line instead of my equipment. now some lady from comcast calls me while im in class and leaves a voicemail saying they didnt send a line tech because it is a problem that has to do with where i live and the cable lines in my apt. btw i live on 4th and william area code 95112. |
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blacey
join:2000-10-26
San Mateo, CA
| reply to dnt408
Re: [Connectivity] Major Slow Down in San Jose, CA?
WAN Traffic | 
Ping latency to Comcast.net |
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dubb
join:2005-10-14
San Jose, CA | reply to dnt408
Ironic how we live in the high tech capitol of the world... I would've thought silicon valley might have fiber optic lines with amazing broadband speeds, needless to say - I'm highly disappointed. Thinking of dropping Comcast to go back with SBC... |
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