dnt408
join:2005-10-07
San Jose, CA
| [Connectivity] Major Slow Down in San Jose, CA?
Anyone else in the 95121 area getting major slow down? So slow that I would consider it unuseable. My dial up would be faster. It's been happening since Oct 3, 4, 5, and 6th so far. Basically it only occurs after around 8:30pm or so. Usually doesn't work until late at night. Up until 2am (then I gotta get to bed) Never had this problem before. I've tried resetting the router and modem via power cycling but after I connect it still doesn't work as fast. In the morning when I wake up around 9am... I just need to power cycle it again it works normally and very fast. Any problem/upgrade happening around the evergreen/silver creek area? thanks |
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carlinniss
join:2003-05-12 | Re: [Connectivity] Major Slow Down in San Jose, CA
Same thing was happening in Sacramento.
I suspect it's something they're working on that they are being hush hush about, probably speed upgrades. |
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dnt408
join:2005-10-07
San Jose, CA
| reply to dnt408
Okay the problem is still happening for the last two nights. I get the feeling that it won't fix on it's own. Probably should call them out now right. IT can't take that long "upgrade" the system does it?
C:\Documents and Settings\User>tracert www.google.com
Tracing route to www.l.google.com [64.233.161.147]
over a maximum of 30 hops:
1 2 ms 2 ms 2 ms 192.168.1.1
2 * * * Request timed out.
3 * * 11 ms 68.87.197.217
4 * 13 ms 14 ms 68.87.192.37
5 12 ms 14 ms * 68.87.195.34
6 16 ms 12 ms 18 ms 12.124.35.65
7 * 29 ms 14 ms tbr1-p010201.sffca.ip.att.net [12.123.13.150]
8 12 ms 14 ms 13 ms 12.122.80.66
9 * 14 ms 13 ms so-8-1.car3.SanJose1.Level3.net [209.0.227.29]
10 16 ms 55 ms 15 ms ae-1-53.bbr1.SanJose1.Level3.net [4.68.123.65]
11 * 88 ms 84 ms as-3-0.bbr2.Washington1.Level3.net [4.68.128.206
]
12 138 ms 133 ms * ae-12-53.car2.Washington1.Level3.net [4.68.121.8
3]
13 100 ms 85 ms 85 ms 4.79.228.26
14 87 ms 89 ms 88 ms 216.239.47.149
15 106 ms 88 ms 90 ms 216.239.48.198
16 107 ms 92 ms 108 ms 64.233.161.147
Trace complete. |
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dnt408
join:2005-10-07
San Jose, CA
| Still going slow and the only thing tech could tell me was to disconnect my modem.... Probably in another 1 hour or so I won't be able to surf at all. Will probably have to use my neighbor's DSL tonight again.
Tracing route to www.comcast.com [164.109.28.3]
over a maximum of 30 hops:
1 2 ms 2 ms 2 ms 192.168.1.1
2 * * * Request timed out.
3 * 12 ms * 68.87.197.217
4 15 ms 13 ms 13 ms 68.87.192.37
5 30 ms 14 ms 13 ms 68.87.195.46
6 * * 46 ms 12.127.32.33
7 34 ms * 17 ms tbr2-p013701.sffca.ip.att.net [12.123.13.177]
8 48 ms 46 ms 68 ms ggr2-p390.sffca.ip.att.net [12.123.13.194]
9 17 ms 41 ms 36 ms att-gw.ashburn.eli.net [192.205.32.74]
10 23 ms 23 ms 18 ms 0.so-0-2-0.XL2.SCL2.ALTER.NEt [152.63.57.50]
11 139 ms * * 0.so-6-0-0.XL1.DCA6.ALTER.NET [152.63.38.70]
12 81 ms 118 ms 78 ms 0.so-6-0-0.GW6.DCA6.ALTER.NET [152.63.41.221]
13 152 ms * 155 ms digex-gw.customer.alter.net [157.130.214.102]
14 118 ms 82 ms 81 ms vlan39.dca2a-fdisa-sw1-msfc1.netsrv.digex.net [1
64.109.3.149]
15 * 109 ms * 164.109.31.219
16 118 ms 82 ms * 164.109.28.3
17 * 83 ms 98 ms 164.109.28.3
Trace complete.
Downstream Value
Frequency 705000000 Hz Locked
Signal to Noise Ratio 29 dB
Power Level -1 dBmV
Upstream Value
Channel ID 3
Frequency 32000000 Hz Ranged
Power Level 24 dBmV |
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XTCBoY2K
join:2001-02-14
Santa Clara, CA | reply to dnt408
Re: [Connectivity] Major Slow Down in San Jose, CA?
The problem is the second hop. My second hop has been down for several weeks now. |
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koan-sc
@comcast.net
| reply to dnt408
Re: [Connectivity] Major Slow Down in San Jose, CA
I'm having horrible slowdown in Santa Cruz:
Tracing route to www.l.google.com [64.233.161.147
over a maximum of 30 hops:
1 * * * Request timed out
2 174 ms 316 ms 414 ms 68.87.198.149
3 278 ms 471 ms 335 ms 68.87.192.45
4 308 ms 60 ms 134 ms 68.87.192.41
5 210 ms 287 ms 337 ms 68.87.192.37
6 115 ms 289 ms 20 ms 68.87.195.38
7 402 ms 272 ms 645 ms 12.117.240.5
8 363 ms 360 ms 411 ms tbr1011001.sffca.
9 249 ms 457 ms 170 ms 12.122.80.66
10 377 ms 176 ms 189 ms so-8-1.car3.SanJo
11 443 ms 750 ms 431 ms ae-1-53.bbr1.SanJ
12 471 ms 400 ms 532 ms as-3-0.bbr2.NewYo
13 625 ms 595 ms 436 ms ae-21-54.car1.New
14 516 ms 462 ms 663 ms 4.78.164.70
15 445 ms 268 ms 343 ms 64.233.175.105
16 550 ms 340 ms 640 ms 66.249.94.235
17 692 ms 507 ms 732 ms 66.249.95.123
18 514 ms 330 ms 446 ms 216.239.48.198
19 324 ms 220 ms 413 ms 64.233.161.147
It's been terrible for three weeks. I finally got a tech to come out and then the problem miraculously cleared up for the one day they were scheduled to check on it, so they found no issue. Then it went back to being like this. |
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ecko4o8
join:2003-12-08
San Jose, CA | yeah .. my ping sucks playing counterstrike.. usually its 15-32 ping now its 150+ ping.. i know its not the server because a fellow player with comcast was 400 ping with me when i entered the room..
WTH is up? |
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ecko4o8
join:2003-12-08
San Jose, CA |  |
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ziggie216
join:2001-04-19 | it's 10/12/05 10:41pm
wtf is going on with comcast... my upspeed is ok, around 385, but my down speed is around 900 - 1500 kbs |
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ecko4o8
join:2003-12-08
San Jose, CA | bump because i want an answer  |
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randalla
join:2004-04-15
South San Francisco, CA
1 edit | reply to dnt408
Re: [Connectivity] Major Slow Down in San Jose, CA?
I don't think is just San Jose. I'm up north in So. San Francisco and last night I was getting close to 2000 Kbps for my downloads. They must be doing some work at night that causes the slowdown.
Found this today from the Comcast forums. Jason posted this on the 11th.
"At this time, the only areas remaining to receive the speed upgrade are in the Northern California area, where there is still some network upgrades ocurring. Teams are still working to complete the Northern CA area upgrade and you should see the new speeds soon. We will update the list above when your area has been updated." |
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dka69
@comcast.net | reply to dnt408
Re: [Connectivity] Major Slow Down in San Jose, CA
I am feeling the same pain here in West San Jose. Sucks ass if you ask me. I am fine with 4 - 5MB's. Everytime they do a speed upgrade I have to suffer with performance hits. Just give me a stable circuit. |
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dubb
join:2005-10-14
San Jose, CA
| reply to dnt408
Re: [Connectivity] Major Slow Down in San Jose, CA?
I'm in San Jose as well, 95117, and I've been experiencing these same problems you guys are describing since around mid-August. My bandwidth is very inconsistent, and it does seem to get worse at night... Also my cable tv and internet will just go out intermitently. These problems seem to be happening after 4pm. I'm getting sick and tired of this... I was getting about 30ms ping on counterstrike and now I get 100+ ping constantly, and I've peaked out as much as a 1 second ping... I'm interested to find out what is causing this... |
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randalla
join:2004-04-15
South San Francisco, CA
| reply to dnt408
Again,
Found this today from the Comcast forums. Jason posted this on the 11th.
"At this time, the only areas remaining to receive the speed upgrade are in the Northern California area, where there is still some network upgrades ocurring. Teams are still working to complete the Northern CA area upgrade and you should see the new speeds soon. We will update the list above when your area has been updated." |
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dubb
join:2005-10-14
San Jose, CA | reply to dnt408
I think that's just comcast's way of trying to retain as many customers as they can... I'm sure they're hearing a high volume of complaints daily. My bet is that comcast doesn't finish their upgrades for another few months... |
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dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
1 edit | Ah, the end of Summer Autumn Upgrade... |
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randalla
join:2004-04-15
South San Francisco, CA | reply to dnt408
"Ah, the end of Summer Autumn Upgrade..."
Northern California is the only area that hasn't been upgraded. At this rate, it will be the end of the year. |
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dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
 ·Comcast
| said by randalla  :"Ah, the end of Summer Autumn Upgrade..." Northern California is the only area that hasn't been upgraded. At this rate, it will be the end of the year. I have the end of year... do I hear 1st Quarter 2006? 
--
Think outside the Fox... Opera |
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dhavasy
join:2002-05-14
San Jose, CA
| I'm in San Jose as well and over the last week i've been getting this same problem starting around 8pm every night and it lasts until i go to sleep. And then in the morning it's back to normal. Unfortunately i don't even get to use the internet much until 7:00 or 8:00 which im sure is the case with lots of people. I think a router somewhere is getting hammered during primetime. Here's my trace.. the slowdown always occurs on my 8th hop in that block of ips so that is definitely the problem area.
Target Name: www.comcast.net
IP: 204.127.195.15
Date/Time: 10/17/2005 9:52:43 PM
1 * * * [-]
2 9 ms 9 ms 8 ms [68.87.197.249]
3 7 ms 8 ms 23 ms [68.87.192.53]
4 8 ms 8 ms 8 ms [68.87.192.49]
5 7 ms 9 ms 9 ms [68.87.192.41]
6 26 ms 13 ms 10 ms [68.87.192.37]
7 13 ms 10 ms 25 ms [68.87.195.50]
8 172 ms 125 ms 97 ms [12.124.35.65]
9 299 ms 282 ms 282 ms tbr2-p033602.sffca.ip.att.net [12.123.13.154]
10 213 ms 215 ms 229 ms [12.123.13.178]
11 339 ms 308 ms 297 ms idf22-gsr12-1-pos-7-0.rwc1.attens.net [12.122.255.218]
12 278 ms 281 ms 274 ms rwcsbix11-1-6.attbi.com [63.241.85.238]
13 * * * [-]
14 * * * [-]
15 318 ms 331 ms 329 ms www.comcast.net [204.127.195.15]
When i use to have dsl through pac bell way back when, the techs online here would actually help fix the problem. Does that still happen or do i just get a tech out to my place? The tech of course will come out during the day when all is fine so i'm really not sure if that's gonna help  |
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lucidgroove
join:2002-12-31
San Jose, CA
| reply to dnt408
Ping Plotter - Lokk at the Packet Loss!! |
C:\Documents and Settings\Administrator>tracert www.google.com
Tracing route to www.l.google.com [64.233.161.147]
over a maximum of 30 hops:
1 * * * Request timed out.
2 12 ms 16 ms 53 ms 68.87.197.253
3 55 ms 16 ms 15 ms 68.87.192.53
4 19 ms 16 ms 15 ms 68.87.192.49
5 15 ms 25 ms 16 ms 68.87.192.41
6 58 ms 17 ms 35 ms 68.87.192.37
7 23 ms 20 ms 18 ms 68.87.195.50
8 132 ms 130 ms 90 ms 12.117.240.5
9 20 ms 17 ms 19 ms tbr1011001.sffca.ip.att.net [12.122.82.74]
10 31 ms 36 ms 45 ms 12.122.80.66
11 78 ms 88 ms 67 ms att-gw.sea.level3.net [192.205.32.206]
12 91 ms 74 ms 79 ms ae-1-55.bbr1.SanJose1.Level3.net [4.68.123.129]
13 151 ms 158 ms 158 ms as-3-0.bbr2.NewYork1.Level3.net [64.159.1.134]
14 162 ms 164 ms 194 ms ae-21-56.car1.NewYork1.Level3.net [4.68.97.180]
15 119 ms 138 ms 139 ms 4.78.164.70
16 120 ms 135 ms 124 ms 64.233.175.105
17 108 ms 117 ms 90 ms 66.249.94.235
18 97 ms 91 ms 99 ms 66.249.95.123
19 93 ms 93 ms 100 ms 216.239.48.198
20 100 ms 97 ms 100 ms 216.239.48.190
21 105 ms 93 ms 114 ms 64.233.161.147
Trace complete.
Not Happy |
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