Sunsetstrip
Go Kings
Premium,MVM
join:2000-07-08
West Hollywood, CA
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| reply to MSauk
Re: Napster and Yahoo Unlimited Music service issues
Welcome to the fragile world of DRM....have you added any hardware,reinstalled your O/S or changed the O/S ?...changing a drive or (re-)installing the O/S will effect the DRM crypto to think that it's a different machine,there is nothing you can do but to contact support explain what happened and tell them to reset the account I underline this because Yahoo will send dumb*** scripted e-mails telling you or asking you something and they start at the top and might get to the root cause after 3 or 4 e-mails and two weeks time
Did you try to de-activate the machine from Yahoo's Music Engine ?
Open Yahoo
Go to "Edit/Preferences/Y! Unlimited/ and at the bottom hit "Deactivate"
Sign out,close Yahoo
Reboot
Open Yahoo sign and in
Try downloading a song
This program might help the next time that you move files to a new computer
»www.microsoft.com/windows/window···wiz.aspx
Have you moved any of the folders where the music resides ?
If you have the programs might not be able to find the licenses,Yahoo licenses are drmv1lic.bak & drmv1key.bak(there may be another set numbered 2)
Is Windows Media Player 10 installed ?,you must have this installed even though you do not have to use it.
Is it upgraded with the latest security updates ?
try going here and updating WMP 10
»drmlicense.one.microsoft.com/Ind···ivit.asp
When was the last time you backed up your license ?
Did you try to restore your license ?
Both of these are done through WMP,open the program and go to "Tools/Manage Licenses" from there you can back up and/or restore your licenses,I do this after downloading any large amounts of music.
You may try this,it has worked for me in the past
Warning:You are deleting a system folder !! this has never given me any problems and always regenerates,Do this at your own risk
1.Back up license as explained above,preferably to another drive
2.Navigate to C:\Documents and Settings\All Users\DRM
You will see files with extensions
.hds .bak .key .lic .bla
3.Copy this DRM folder
to another location,again another drive is best
4.Delete the "DRM" folder in C:\Documents and Settings\All Users
5. Reboot and the DRM folder should be regenerated by Windows
6. Try to play a song,if it doesn't work try restoring the files from WMP
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