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Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat » [SunRocket] uh oh, SR down **AGAIN**?
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[SunRocket] New outage - Friday 9-9-2005 »
« [SunRocket] Sunrocket down  
page: 1 · 2
AuthorAll Replies

reeze

join:2005-03-09
Brewster, NY

[SunRocket] uh oh, SR down **AGAIN**?

3rd time this week, but this time it's not the middle of the night. I'm in Brewster NY.

I have a dial tone but can't connect (dead silence after I dial). When I call my SR number from my cell phone, I get the "could not complete the call" message, but the SR phone then rings! However, there is no voice connection.

This is strike three! 'Yer OUT!


SMCinAZ
Premium
join:2000-11-29
Glendale, AZ
clubs:
Yep-DOA once again.

SUCKS!


loitus78

@24.149.x.x
reply to reeze
I called 'em it's another outage which they will rectify as soon as possible..

I joined these guys a month ago and have had 5 outages already.. ridiculous.

Hilbe

join:2002-12-13
reply to reeze
Yup. My voice light is off...ready is blinking.

smartcap

join:2002-04-21
Rowland Heights, CA
Yup...they are down AGAIN. Maybe their network can't handle the influx of new subscribers.

kdpo1990

join:2005-06-02
Bradenton, FL
reply to reeze
same here Bradenton, fl

med1234

join:2002-05-03
Westmont, IL
·ViaTalk

reply to smartcap
said by smartcap See Profile :

Yup...they are down AGAIN. Maybe their network can't handle the influx of new subscribers.
If this is the issue behind all this, it will get resolved very very soon, as soon as customers leave in mass.


MooseWall

@cox.net
reply to reeze
Yea, it's down here in No. Va too. I'm still on the fence on if I'm going to go with sunrocket permanently, and stuff like this makes me definitely think twice!

hoffa3

join:2000-04-18
Las Vegas, NV
reply to reeze
yep, down here too. I have dialtone but cannot call people.

jeffnyc

join:2004-06-09
New York, NY
reply to reeze
down in NYC too - but i can receive calls


The Beer
I Love It When A Plan Comes Together
Premium
join:2001-07-24
Omaha, NE
clubs:
Can't dial out in Omaha...

Getting real close to jumping ship.

Kobra007_

join:2004-06-20
Longwood, FL


1 edit
Jesus, is this just a bad streak? I signed up a week and a half ago, and they've been down 3-4 times already.

These guys better get it together, or i'll keep the free phones, and head over to the next service on the list. Voicepulse, even though it mostly sucked, and didn't have E911, was at least reliable!

jeffnyc

join:2004-06-09
New York, NY
reply to reeze
has it come back up for anyone? has anyone been able to have a conversation on calls received?


The Beer
I Love It When A Plan Comes Together
Premium
join:2001-07-24
Omaha, NE
clubs:
·ViaTalk

reply to Kobra007_
said by Kobra007_ See Profile :

Jesus, is this just a bad streak? I signed up a week and a half ago, and they've been down 3-4 times already.

These guys better get it together, or i'll keep the free phones, and head over to the next service on the list. Voicepulse, even though it mostly sucked, and didn't have E911, was at least reliable!
I have had it about the same, if we ship it back we get to keep the phones? Thats a no brainer in my book, I will go back to CV


tc1uscg

join:2005-03-09
Saint Clair Shores, MI

reply to med1234
said by med1234 See Profile :

said by smartcap See Profile :

Yup...they are down AGAIN. Maybe their network can't handle the influx of new subscribers.
If this is the issue behind all this, it will get resolved very very soon, as soon as customers leave in mass.
I hate to say it so but till the FCC treats them like a TELCO service and SR gets fined a few mil for these outages, 2 things will happen. They will go bankrupt and shut down or they will stop screwing around in the daytime and start working "upgrades" at night. I've already gone back to pots because SR just can't meet the same level of service I had before I switched. I could have cared less for VM, call waiting, 2 numbers. I expected no less then 24/7 reliable service. Having young children at home, I couldn't take the chance of putting them in jeopardy by not having reliable phone service. It came to this. Was 20.00 a month more then what I'm paying now worth the life or safety of my kids? No brainier there. I do have a back up, a cell phone, but working for a large wireline and wireless provider and knowing what I know about cell phones, anyone who puts everything in the wireless bucket are stupid. Nuff said.


ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
·AT&T DSL Service
·ViaTalk


2 edits
reply to reeze
Here comes the calls for the FCC to be involved. Please. Technology breaks, POTS lines go down. If you wanted 24/7 reliability then you should have POTS/Cellphone/Sat Phone/VOIP and maybe a unicorn sprinkled with pixie dust...

EDIT-And two cans and a string...thanks rizzo

rizzo2dial
Premium
join:2004-08-05
Don't forget to add "Two cans and a string" to that list.

nycityny
Premium
join:2005-08-09
New York, NY
reply to ptrowski
Touche ptrowski!!

jeffnyc

join:2004-06-09
New York, NY
reply to reeze
sunrocket is down again... came back on for about 15 minutes

markp313

join:2002-02-07
Detroit, MI
down in detroit
Thread is
Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat[SunRocket] New outage - Friday 9-9-2005 »
« [SunRocket] Sunrocket down  
page: 1 · 2


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