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Easiest Video-Conferencing for 85 year old? »
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35375105
Premium
join:2002-11-20
127.0.0.1

[Help] live computer help thing

A long time ago I remember a friend of mine was having trouble with his computer (roadrunner internet connection).

The techs @ roadrunner installed a small program onto his computer that would actually let them control his mouse cursor and fix the problem via the internet.

Ok now a relative of mine is having trouble with his computer, and he wants me to look at it. Problem is he lives like 200 miles away.

So I was wondering if there's any sort of a program he could install on his computer that would let me take control of his mouse and view his screen, live via the internet? Free program especially.

The only thing I can find is a small program called DESKcam. It sends screenshots of the user's screen to you every like 5 seconds. But if there's a better program out there that anyone knows about, I would appreciate it.
--
:/


guhuna
R.I.P Mike
Premium
join:2001-03-31
Brentwood, CA
»www.tightvnc.com/


35375105
Premium
join:2002-11-20
127.0.0.1

said by guhuna See Profile :

»www.tightvnc.com/
Forgot to mention. relative is on a router. How can he bypass the router? Program gives him the IP of 192.168.0.0 which obviously I can't connect to.
--
:/


black knight
Premium
join:2004-06-22
Oxford, CT
clubs:

1 edit
reply to 35375105
If you Both have WIN XP, there is a Built in program Called Remote desktop. Never used it so i cannot tell you How it works

BK
--
I don't suffer from insanity-I enjoy it


35375105
Premium
join:2002-11-20
127.0.0.1
reply to 35375105
I think it has something to do with DMZ host.
--
:/


35375105
Premium
join:2002-11-20
127.0.0.1

reply to guhuna
said by guhuna See Profile :

»www.tightvnc.com/
NVM, got it working. Thanks, that program works like a charm!
--
:/


NyQuil Kid
8f The Nyquil Kid

join:2001-01-06
Brick, NJ
·Comcast
·Verizon Online DSL


1 edit
reply to 35375105
As long as both of you are using Windows, you may want to consider LogMeIn:

»https://secure.logmein.com/go.asp?page=products_free

At the moment, I have six clients that I remotely manage using this service and it works great.

[8F] The NyQuil Kid
--
[8F] The NyQuil Kid comes into town not looking for trouble...
n00bz gang up, but he ain't seein' double,...
pulls and draws, his deagles two...
n00bz litter the ground you know it's true.


35375105
Premium
join:2002-11-20
127.0.0.1
neat. I might look at that too.
--
:/
Forums » Tech and Talk » OS and Software » SoftwareEasiest Video-Conferencing for 85 year old? »
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