MADcyborge
join:2002-05-31
Salt Lake City, UT
1 edit | reply to fagulu
Comcast actually good in UT
I have been with comcast since 9-26-2001, I have had an excellent experience with the service, the support is weak and does not know allot. I have had 3 techs come to my house and Matt, the last guy blew me away. he brought with him a $30K tester and had crazy elaborate mad knowledge! This was a guy I could & did talk shop with. I have had a half dozen outages that power cycling didn't fix,but were soon resolved. I enjoy comcast as the utah franchise does a very good job at keeping service very high. I pay 67 dollars a month living in South salt lake city and though pricey, for now 8mbps/768 kBps is worth it. Once Utopia roles to my neighborhood it will however be lights out comcast hello FIBER! (PUN,lights out) I find that a conglomerate of municipalities can and will handle things much much better than the bureaucratic corporation that comcast is. I will look Forward to the day I leave a company that deems one of its customer "Bitch dog". The national call center staff that do support SHOULD BE FIRED!! but when I call the UT ppl i do have a better experience with service. I am considering a Move to Murray Ut up the street a few miles just to get UTOPIA, but will ask the Mayor Wes Losser to support fiber,as I showed him 3+ years ago,or he wont get my vote/tax dollars this November. Muni' deserve a chance and a crack at competition. I vehemently oppose comcast corporate ethics! I have heard horror stories such as lobbying cities and the officials of city's to shoot down and otherwise suppress any network that threatens comcast' corporate monopoly. So in the mean time I like what i got, but I don't like who I am getting it from. Once utopia rolls to my street, SO LONG COMCAST! |
