AJ023
join:2001-12-25
Forest Hills, NY
2 edits | reply to Heterman
Re: Consumer Reports
"Users in our Direcway forum point out that the survey was none too kind to the satellite provider, which they called the "worst provider in our survey," offering "relatively low satisfaction at a very high price.""
This statement was uncalled for and is NOT CORRECT. They did NOT compare Direcway to any other satellite provider. They used the word none too kind as if there was an issue with Direcway specifically. There was NO COMPARISON OF ANY SATELLITE PROVIDERS to Direcway! Satellite is completely different than other broadband types and is notoriously weaker and the customer know this unfortunately and is due to design of satellite broadband. This article was 100% biased against Direcway for no reason. All because consumer reports only rated 1 Satellite provider?
Had consumer reports rated other satellite providers they would have been all rated in the bottom, however Direcway could have been the top of the class possibly. We just dont know. |
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Heterman
Premium
join:2004-02-28
Fayetteville, AR
1 edit | said by AJ023  :"Users in our Direcway forum point out that the survey was none too kind to the satellite provider, which they called the "worst provider in our survey," offering "relatively low satisfaction at a very high price."" Let me see if I can clear this up.
said by dslreports:
"Users in our Direcway forum point out that the survey was none too kind to the satellite provider, which they Consumer Reports called the "worst provider in our survey," offering "relatively low satisfaction at a very high price.""
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G_Poobah
join:2004-01-17
Schenectady, NY
| reply to AJ023
Unfair? How?
This is a comparison of broadband providers. Directway IS available anyplace cable modems/dsl is available, so needs to be compared to them.
i.e. I can get cable/dsl or directway where I am. After reading this article, I would never even consider directway over the other options. It IS a bashing of directway, but it's correct for two reasons:
#1: If you have a choice between directway and cable or dsl, you would be a fool to choose directway
#2: Just because directway is your only choice, doesn't mean that it still doesn't suck.
bottom line: directway sucks. sure, sometimes it's the least suckiest option of sucky options, but it still sucks. The fact remains, it sucks, and the review is fair in saying that it sucks. Complaining that it's unfair doesn't change the fact that it sucks.
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Grand Poobah |
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