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CR Studies Aren't Real »
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GOLFnSUN
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join:2002-03-03
Avalon, NJ
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 Users unhappy with most providers

The Consumer Reports survey finds that most users are pretty unhappy with aspects of both DSL & Cable providers. And DSL does worse than cable in most areas. A couple of Cable providers do better than the rest - Earthlink, Cox, RoadRunner, and Optimum Online.


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djrobx

join:2000-05-31
Valencia, CA
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1 edit
Weak article

It's hard to take any article seriously that has this:

quote:
For the best values in broadband service:
11 SBC Yahoo
12 Verizon
There’s a good likelihood that one or both of these DSL services are available where you live.
One or BOTH? I don't think I've ever seen a location where BOTH were available!

Why did they bother lumping Earthlink into their survey? It's not really fair to consider ONE competitive ISP. It makes Earthlink look a great ISP, where the reviews here show it to be mediocre. Even though Earthlink tops their charts, they don't recommend it in the editorial!

I think CR's 2002 Broadband article was better. It was short and sweet, and recommended users come to Broadband Reports to get the scoop on their ISP choices.

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NEP1611

join:2002-03-27
Northford, CT

I agree, it sounds like the writer there doesn't have a clue as to how local phone service works. The next district I hear of that has SBC and Verizon to pick from will be the first.

To an extent, I think this goes to the entire article. In general, people will probably not have more than two or three of these providers available for their purchase, if that. So how much good is it, really, to know that Cox scored higher than Comcast, when all you can get is Comcast? Definitely not like when they compare pretty much anything else, where all of the products are available to be purchased (i.e., you don't have to live in the Maytag franchise area to buy a Maytag dishwasher.)


Tsume

join:2004-02-23
Johnson City, TN
reply to GOLFnSUN
Re: Users unhappy with most providers

The ratings for COX seem pretty much right on the mark.

wtansill
Ncc1701

join:2000-10-10
Falls Church, VA

reply to djrobx
Re: Weak article

said by djrobx See Profile:

It's hard to take any article seriously that has this:

quote:
For the best values in broadband service:
11 SBC Yahoo
12 Verizon
There’s a good likelihood that one or both of these DSL services are available where you live.
One or BOTH? I don't think I've ever seen a location where BOTH were available!
This is why I stopped reading Consumer Reports. Any time I've read one of their reviews on a suject I knew something about, it has been so riddled with inaccuracies that I've found the article useless. I gave up on them years ago.
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psx_defector

join:2001-06-09
Allen, TX

reply to djrobx
said by djrobx See Profile:

One or BOTH? I don't think I've ever seen a location where BOTH were available!
In Dallas/Ft. Worth area, you can get either SBC or Verizon in normally Verizon ILEC territory. There are a few markets in California that do the same thing.

And SBC is a CLEC in most of the country, able to provide DSL and local phone service in any area. Las Vegas is a good example.


dfhdfhfdhdh

@dynamic.cov

reply to djrobx
quote:
For the best values in broadband service:
11 SBC Yahoo
12 Verizon
There’s a good likelihood that one or both of these DSL services are available where you live.
How about none? None of those are available where I live. It's all Cox, Qwest and Covad for broadband out here and all are overpriced, except maybe Qwest.


yuniverse

join:2000-07-14
Federal Way, WA

reply to wtansill
said by wtansill See Profile :

said by djrobx See Profile:

It's hard to take any article seriously that has this:

quote:
For the best values in broadband service:
11 SBC Yahoo
12 Verizon
There’s a good likelihood that one or both of these DSL services are available where you live.
One or BOTH? I don't think I've ever seen a location where BOTH were available!
This is why I stopped reading Consumer Reports. Any time I've read one of their reviews on a suject I knew something about, it has been so riddled with inaccuracies that I've found the article useless. I gave up on them years ago.
My thoughts exactly. I also quit subscribing to CR a few years back. They were just terribly inaccurate especially in the area of technical items
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