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[Xtreme] Send no mail with DSL Xtreme »
« [Xtreme] Routing  
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-jen

@bellsouth.net

What Is This??

Was reading BBR, and all of a sudden I got this error msg:
»launchmodem/redirectBS.htm
WARNING!
Unable to resolve your redirection DNS entry
Please clear browser cache close and then reopen it to try again
Press OK to close browser

When I did this the browser would not close, and any website i tried thereafter, I got this same Launchmodem screen. Finally had to shut down completely, unplug modem(Westell C90-610030-06) and then reboot, to be able to pull up any website. Cold boot did no good. Could not even get into Launchmodem! What the heck was that??

-jen


Hayward
K A R - 1 2 0 C
Premium
join:2000-07-13
Key West, FL

3 edits
A Brain (OS/driver/IE) Fart?

If its not chronically repetitive, and that fixed it... wouldn't worry too much.


-jen

@bellsouth.net
reply to -jen
No one knows what might have caused this problem?

-jen

RJ44

join:2001-10-19
Nashville, TN
said by -jen:

No one knows what might have caused this problem?

-jen
I think Hayward made a pretty good guess. If it's only happened once, who knows?


-jen

@bellsouth.net
reply to -jen
Thanks for your replies, guys

-jen

nilnul

join:2003-05-30
Birmingham, AL

reply to RJ44
I've seen this dozens of times over the last few weeks. The most recent occurrence lasted about an hour last Friday morning.

When it happens, DSL will be up, all lights green on the Westell, and the stats look OK. I can send and receive email. But attempting to surf to any page displays this html content:

"Redirect Server: Rapid Logic/1.1 MIME-version: 1.0 Connection: close Content-Type: text/html Location:»launchmodem/redirectBS.htm"

Sometimes instead it will be:

"WARNING!
Unable to resolve your redirection DNS entry
Please clear browser cache close and then reopen it to try again
Press OK to close browser."

However, clearing the browser cache and restarting the browser has no effect on the problem.

Seems to be a separate issue from the thunder/lightning induced outages which have been occurring every afternoon recently. This problem generally occurs under a clear sky with no audible thunder. Surfing just stops, but connectivity is not lost, because email and ftp both work.

>>A Brain (OS/driver/IE) Fart

Doubtful. I've seen it happen even even in lynx (text-only unix browser).

Since the html includes "launchmodem", I assume it comes from the modem, but it's not because the modem can't connect. The modem will be connected, all LEDs lit, and show good stats when this happens, and as I mentioned email works.

tel601

join:2005-08-11
Picayune, MS

reply to -jen
This message does come from the modem. The only time I have seen it given is when something was trying to reroute DNS packets to a different server besides the ones that are assigned to the modem. AOL software remains are a big culprit of causing this message.

nilnul

join:2003-05-30
Birmingham, AL

100% AOL free zone here (except for the moments it takes to move their discs from incoming mail to the trash).

FWIW, I've had this happen with the modem set to use Bellsouth's DNS servers and when set to the Verizon 4.2.2.x servers.


-jen

@bellsouth.net

reply to tel601
No AOL on my box. Never was, never will be! BS Dns servers are in my modem. No other DNS servers in my system... Could use email and Usenet without any problems. This is weird! Hope someone can find the answer to this. Has me a bit worried...

-jen


-jen

@bellsouth.net
reply to nilnul
Same scenario here,except I have gotten only the msg I posted(so far)...

-jen

tel601

join:2005-08-11
Picayune, MS
reply to -jen
I did not mean that it was a AOL specific problem. I meant that was when I had seen it the most.

dsldaddyo

join:2002-09-11
Montgomery, AL
reply to -jen
Found an old thread concerning this:

»glocktalk.com/showthread.php?s=&···d=405231


-jen

@bellsouth.net
Yes, I had found that too. I had already tried ipconfig /flushdns several times. Did no good. This occured on both IE and Firefox. Nothing got me back on the web except shutting down, unplugging the modem, waiting a while, rebooting...

-jen

tel601

join:2005-08-11
Picayune, MS
reply to -jen
Have you tried entering the dns info into your connection settings instead of it being assigned by dhcp? This maybe a error in the translation of the DNS packet address from being 192.168.1.254 to the actual address of the server.


-jen

@bellsouth.net

Well, it just happened again... Here is the log:

All Entries

CURRENT MODEM STATUS
DSL Modem Status....... Up
PPP Session Status...... Up
Connection Type......... PPPoE
Time set from............. Daylight Savings
Time since last boot.... 2 days, 1 hrs: 51 mins: 12 secs

Time last modem self test.. SAT AUG 20 20:37:37 2005
Time last modem result.... PASS

EVENTS
**********************************************************************
Events are listed starting from the most recent. **********************************************************************

MON AUG 22 20:46:04 2005 PING TEST RESULT : Success
Test Name or Address: ping.fastaccess.com

MON AUG 22 20:45:45 2005 DIAGNOSTIC TEST RESULTS
Modem Self Test: pass DSL: pass ATM: pass
Ethernet: pass PPPoE: pass Auth: pass IP: pass

MON AUG 22 20:45:40 2005 Setting System clock to Daylight Savings Time MON AUG 22 20:45:40 2005

MON AUG 22 20:45:40 2005 PPP CONNECTED on VPI 8 VCI 35

MON AUG 22 20:45:40 2005 Connecting session(0): My Connection due to dsl Restart

MON AUG 22 20:45:35 2005 Modem Self Test: Passed

MON AUG 22 20:45:35 2005 Disconnecting session(0): My Connection due to PADT received

MON AUG 22 20:45:35 2005 Received PADT for session id 57

MON AUG 22 20:45:35 2005 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

MON AUG 22 20:45:35 2005 Disconnecting session(0): My Connection due to Restart Command

MON AUG 22 20:45:24 2005 PING TEST RESULT : Success
Test Name or Address: ping.fastaccess.com

MON AUG 22 20:45:03 2005 PING TEST RESULT : Success
Test Name or Address: ping.fastaccess.com

MON AUG 22 20:44:44 2005 PING TEST RESULT : Success
Test Name or Address: google.com

MON AUG 22 20:43:43 2005 Setting System clock to Daylight Savings Time MON AUG 22 20:43:43 2005

MON AUG 22 20:43:40 2005 DIAGNOSTIC TEST RESULTS
Modem Self Test: pass DSL: pass ATM: pass
Ethernet: pass PPPoE: pass Auth: pass IP: fail

MON AUG 22 20:43:40 2005 Diagnostic Ping failed on DNS lookup for 'ping.fastaccess.com'

MON AUG 22 20:43:40 2005 Modem unable to communicate with DNS Server.(error = 'connection timed out')

MON AUG 22 20:43:34 2005 DNS Reverse Lookup failed for '205.152.144.235'

MON AUG 22 20:43:34 2005 Modem unable to communicate with DNS Server.(error = 'connection timed out')

MON AUG 22 20:43:18 2005 DNS Reverse Lookup failed for '205.152.37.254'

MON AUG 22 20:43:18 2005 Modem unable to communicate with DNS Server.(error = 'connection timed out')

MON AUG 22 20:43:02 2005 PPP CONNECTED on VPI 8 VCI 35

MON AUG 22 20:43:02 2005 Connecting session(0): My Connection due to dsl Restart

MON AUG 22 20:42:57 2005 Modem Self Test: Passed

MON AUG 22 20:42:57 2005 Disconnecting session(0): My Connection due to PADT received

MON AUG 22 20:42:57 2005 Received PADT for session id 56

MON AUG 22 20:42:57 2005 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

MON AUG 22 20:42:57 2005 Disconnecting session(0): My Connection due to Restart Command

MON AUG 22 20:40:47 2005 Setting System clock to Daylight Savings Time MON AUG 22 20:40:47 2005

MON AUG 22 20:40:40 2005 PPP CONNECTED on VPI 8 VCI 35

MON AUG 22 20:40:39 2005 Connecting session(0): My Connection due to dsl Restart

MON AUG 22 20:40:22 2005 Disconnecting session(0): My Connection due to PADT received

MON AUG 22 20:40:22 2005 Received PADT for session id 55

MON AUG 22 20:40:22 2005 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

MON AUG 22 20:40:10 2005 Setting System clock to Daylight Savings Time MON AUG 22 20:40:10 2005

MON AUG 22 20:40:02 2005 DNS Reverse Lookup failed for '205.152.144.235'

MON AUG 22 20:40:02 2005 Modem unable to communicate with DNS Server.(error = 'connection timed out')

MON AUG 22 20:39:46 2005 DNS Reverse Lookup failed for '205.152.37.254'

MON AUG 22 20:39:46 2005 Modem unable to communicate with DNS Server.(error = 'connection timed out')

MON AUG 22 20:39:30 2005 PPP CONNECTED on VPI 8 VCI 35

MON AUG 22 20:39:30 2005 Connecting session(0): My Connection due to dsl Restart

MON AUG 22 20:39:25 2005 Disconnecting session(0): My Connection due to PADT received

MON AUG 22 20:39:25 2005 Received PADT for session id 51

MON AUG 22 20:39:25 2005 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

MON AUG 22 20:39:25 2005 Disconnecting session(0): My Connection due to Restart Command

MON AUG 22 20:38:21 2005 Redirect Message Acknowledged

MON AUG 22 20:35:46 2005 Setting System clock to Daylight Savings Time MON AUG 22 20:35:45 2005

MON AUG 22 20:35:42 2005 Redirect Message Set: WARNING! Unable to resolve your redirection DNS entry Please clear browser cache close and then reopen it to try again

MON AUG 22 20:35:39 2005 PPP CONNECTED on VPI 8 VCI 35

MON AUG 22 20:35:39 2005 Connecting session(0): My Connection due to AutoConnect request

MON AUG 22 18:45:50 2005 Disconnecting session(0): My Connection due to PADT received

MON AUG 22 18:45:50 2005 Received PADT for session id 2616

MON AUG 22 18:45:50 2005 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

MON AUG 22 18:45:50 2005 Disconnecting session(0): My Connection due to timeout

SUN AUG 21 12:15:25 2005 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

SAT AUG 20 21:57:38 2005 Setting System clock to Daylight Savings Time SAT AUG 20 21:57:36 2005

SAT AUG 20 21:57:38 2005 PPP CONNECTED on VPI 8 VCI 35

SAT AUG 20 21:57:38 2005 Connecting session(0): My Connection due to AutoConnect request

SAT AUG 20 21:47:51 2005 Disconnecting session(0): My Connection due to PADT received

SAT AUG 20 21:47:51 2005 Received PADT for session id 2570

SAT AUG 20 21:47:51 2005 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

SAT AUG 20 21:47:51 2005 Disconnecting session(0): My Connection due to timeout

SAT AUG 20 21:19:21 2005 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

SAT AUG 20 20:37:41 2005 Modem Self Test: Passed

SAT AUG 20 20:36:18 2005 DIAGNOSTIC TEST RESULTS
Modem Self Test: pass DSL: pass ATM: pass
Ethernet: pass PPPoE: pass Auth: pass IP: pass

SAT AUG 20 20:36:14 2005 Setting System clock to Daylight Savings Time SAT AUG 20 20:36:11 2005

SAT AUG 20 20:36:14 2005 PPP CONNECTED on VPI 8 VCI 35

SAT AUG 20 20:36:14 2005 Connecting session(0): My Connection due to dsl Restart

SAT AUG 20 20:36:09 2005 Modem Self Test: Passed

SAT AUG 20 20:36:09 2005 Disconnecting session(0): My Connection due to PADT received

SAT AUG 20 20:36:09 2005 Received PADT for session id 2569

SAT AUG 20 20:36:09 2005 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

SAT AUG 20 20:36:09 2005 Disconnecting session(0): My Connection due to Restart Command

SAT AUG 20 20:35:42 2005 DIAGNOSTIC TEST RESULTS
Modem Self Test: pass DSL: pass ATM: pass
Ethernet: pass PPPoE: pass Auth: pass IP: pass

SAT AUG 20 20:35:37 2005 Setting System clock to Daylight Savings Time SAT AUG 20 20:35:33 2005

SAT AUG 20 20:35:37 2005 PPP CONNECTED on VPI 8 VCI 35

SAT AUG 20 20:35:37 2005 Connecting session(0): My Connection due to dsl Restart

SAT AUG 20 20:35:32 2005 Modem Self Test: Passed

SAT AUG 20 20:35:32 2005 Disconnecting session(0): My Connection due to PADT received

SAT AUG 20 20:35:32 2005 Received PADT for session id 2518

SAT AUG 20 20:35:32 2005 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

SAT AUG 20 20:35:32 2005 Disconnecting session(0): My Connection due to Restart Command

SAT AUG 20 19:03:24 2005 Setting System clock to Daylight Savings Time SAT AUG 20 19:03:19 2005

SAT AUG 20 19:03:24 2005 PPP CONNECTED on VPI 8 VCI 35

SAT AUG 20 19:03:23 2005 Connecting session(0): My Connection due to dsl Restart

SAT AUG 20 19:03:07 2005 US Atten: 31.5 DS Atten: 63.5

SAT AUG 20 19:03:07 2005 US Margin: 21.0 DS Margin: 26.0

SAT AUG 20 19:03:07 2005 US Tx Power: 7.9 DS Tx Power: 10.8

SAT AUG 20 19:03:07 2005 US DSL Rate: 128 kbits/sec DS DSL Rate: 256 kbits/sec

SAT AUG 20 19:03:07 2005 WanMgr reports DSL is UP

SAT AUG 20 19:02:54 2005 Model Number: C90-610030-06

SAT AUG 20 19:02:54 2005 Software Version: VER:03.00.88

SAT AUG 20 19:02:54 2005 Product: WireSpeed Dual Connect Model: NAT Combo

end of diagnostic log file

barton44

join:2004-01-17
Macon, GA

reply to -jen
Yes. Thanks for this thread. I knew someone would post this if it was happening anywhere else.

It's been going on the last three or four days...usually when I shut off my computer for the night and boot up again in the morning...as I have just now. Using Firefox or IE and trying to go to any web page. Would changing the setting on the modem to "always on" help? I'm using the Westell 6100 modem still using good ole Windows 98SE.

JimmyD9

join:2005-08-28

Has anyone tried simply powering down the modem for 30 seconds (pull the power plug), and powering it back up? It may simply be that a "re-boot" of the modem is necessary to reset the TCP/IP stack in the modem, especially after thunderstorms.

A great tool to reset TCP/IP in Windows is WinsockFix:

Windows All builds - »www.majorgeeks.com/download4372.html

Win 9x may need the VB runtime library, see the link below:

W2Fix is a Windows 9x tool developed at Boston University. It works very well, but only on Win 98, 98SE and Win Mil.

Windows 98, 98SE, Mil only - »www.bu.edu/pcsc/internetaccess/w···fix.html

Both these programs have worked for me on many occasions when I have had similar issues, especially after removing SpyWare.

Use a running machine to download either, and transfer to your broken machine via floppy disk - or have a friend e-mail it to you if you can get e-mail.

Hope this helps.

Jimmy

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

reply to nilnul
said by nilnul See Profile :

FWIW, I've had this happen with the modem set to use Bellsouth's DNS servers and when set to the Verizon 4.2.2.x servers.
What does Verizon have to do with 4.0.0.0/8 (including the 4.2.2.x name servers)?
08/30/05 02:36:18 dns 4.2.2.6
nslookup 4.2.2.6
Canonical name: vnsc-lc-dsl.genuity.net
Addresses:
4.2.2.6
Genuity is associated with Level3, not Verizon:

»www.google.com/search?q=genuity

08/30/05 02:36:22 IP block 4.2.2.6@whois.arin.net
Trying 4.2.2.6 at ARIN
Trying 4.2.2 at ARIN

OrgName: Level 3 Communications, Inc.
OrgID: LVLT
Address: 1025 Eldorado Blvd.
City: Broomfield
StateProv: CO
PostalCode: 80021
Country: US

ReferralServer: rwhois://rwhois.level3.net:4321

NetRange: 4.0.0.0 - 4.255.255.255
CIDR: 4.0.0.0/8
NetName: LVLT-ORG-4-8
NetHandle: NET-4-0-0-0-1
Parent:
NetType: Direct Allocation
NameServer: NS1.LEVEL3.NET
NameServer: NS2.LEVEL3.NET
Comment:
RegDate:
Updated: 2004-06-04

--
Norman
~A deam, dream, no dream
~Voices of the night go across the forest
~A dream, dream, no dream
~Good night my good child
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