  Consumer beware
@verizon.ne
| Adelphia NON-Service in WNY area.
When going through your channels in the WNY Buffalo area, are you wondering why your channels look so poor even though you are paying top dollar? Analog channels that are grainy or have lines, some with slight trailing ghost especially noticeable during dark scenes, channels from Canada with electrical interference (CFTO and CBLT), public access channels 20, 21, 22 that are too loud or to quiet, or that have hum bars or are that are just plain unwatchable, adelphia local commercials on national networks that are extremely loud and have static in the background, digital channels that have been over compressed per qam (too many video channels per qam)that have busy backgrounds especially during dark or black seens (time to call HBO Engineering direct in NY to evaluate how Adelphia packages thier qams and have them investigate how many channels are present per qam), what could it be? Why does HBO look like shit, Is it your TV, slow unresponsive digital box, DVR that doesn't work, VOD that doesn't work, Why does EWTN channel 10 have satellite noise on it all the time? Maybe it's time to ask for credit on your bill for these inferior transmitted channels until Adelphia gets it fixed! Present Adelphia Management does not care as long as you pay your bill. Now is the time to call, question and complain about any and all inferior service and request credit! Remain patient when they put you on hold for 45 minutes, but don't pay for inferior quality of service! Channels "burp", quality goes down, guess what so does your bill if you call and request credit! DO NOT PAY FOR SERVICES THAT DO NOT WORK, PERIOD!!!!! Do not be afraid to go above Adelphia's head, call HBO direct in NY and explain to them how your digital looks terrible on your television. Nice guys finish last!!! Adelphia is squeezing your wallet - time to squeeze back! - By the way, I wiil be on Directv next week! I need all my football!!!!!!!!!!!!! |