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« Router Question relating to DNS Servers  
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the_rehearsal

join:2005-08-11
Rockford, IL

Registering a router with InsightBB

I'm trying to set up a network with Insightbb on a router and I have tried everything in these forums on doing so and I cannot seem to register the router with Insightbb. Now please do not jump on me for sounding stupid, but I have to use a computer to navigate to the sas.r1.insightbb.com to register the router, right ? What always ends up happening is that it registers that specific computer, not the router. So how do I get it to register the router and not the computer I am using ? I figure there should be an admin to enter into for the router, but the router's instructions don't mention a default IP for that and when I try 192.168.1.1 or any other "deafult" IPs it times out. Any help would be appreciated.

dlsimon

join:2002-10-25
Greenwood, IN


1 edit
Short way - you should be able to access the registration page on insight and add your router there.

Long way - Access the admin setup for your router, and then go to the MAC spoofing portion. Enter in your computer network card's MAC (hardware) address, and then insight will see your router as your computer and let you surf like normal.

Do you still have your router's instructions? It should have the IP address printed there somewhere. You can also download the manual from the website if you don't have it. Or just post what brand/model of router you have, and I'm sure someone can tell you what it is. Granted, if you bought the router used from someone, they could have changed the router's IP address. In which case, you'll want to do a hard reset and change everything back to default.

the_rehearsal

join:2005-08-11
Rockford, IL

I have a 3Com OfficeConnect router model #3C16700A . It was used previously, so a hard reset may be in order. I don't have the instructions that came with it. I have been referring to the PDF "manual" off of the 3Com site. I swear it doesn't list an IP in there or instructions on a hard reset. There doesn't appear to be an actual reset button on the router so I need instructions on how to do that.


Buck16

@insightbb.com
reply to the_rehearsal
»help.insightbb.com/general/netwo···nfo.aspx

See if this helps.

dlsimon

join:2002-10-25
Greenwood, IN


1 edit
reply to the_rehearsal
said by the_rehearsal See Profile:

I have a 3Com OfficeConnect router model #3C16700A . It was used previously, so a hard reset may be in order. I don't have the instructions that came with it. I have been referring to the PDF "manual" off of the 3Com site. I swear it doesn't list an IP in there or instructions on a hard reset. There doesn't appear to be an actual reset button on the router so I need instructions on how to do that.
Ah-hah, found your problem... you don't have a router. What you have is hub. Hubs only let you connect various computers together so they can see each other. They provide none of the router functions which let you connect your ISP's line and share your Internet connection. You just need to aquire is a router instead.

the_rehearsal

join:2005-08-11
Rockford, IL

said by dlsimon See Profile:

said by the_rehearsal See Profile:

I have a 3Com OfficeConnect router model #3C16700A . It was used previously, so a hard reset may be in order. I don't have the instructions that came with it. I have been referring to the PDF "manual" off of the 3Com site. I swear it doesn't list an IP in there or instructions on a hard reset. There doesn't appear to be an actual reset button on the router so I need instructions on how to do that.
Ah-hah, found your problem... you don't have a router. What you have is hub. Hubs only let you connect various computers together so they can see each other. They provide none of the router functions which let you connect your ISP's line and share your Internet connection. You just need to aquire is a router instead.
And that would most definitely explain everything. Oh the fun I've had. My dad got this "router" used from work and I didn't really think about it being a hub and not a router. I've never done any networking before, so it never crossed my mind that it wasn't actually a router. Well, that takes care of that. Thanks.

dlsimon

join:2002-10-25
Greenwood, IN

1 edit
At least routers aren't too expensive these days. A few years ago they cost quite a bit more (well over a $100). You should easily find one under $50 and could probably get a used for around $25.
Forums » US Cable Support » Inside Insight« Router Question relating to DNS Servers  


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