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superakcraig

join:2005-03-15
Louisville, KY

Router Question relating to DNS Servers

I installed a new router on my new computer a week and a half ago. For some reason now I am getting very sporadic service. When I open Firefox to go to my homepage (My Yahoo) sometimes it won't connect and literally after closing firefox for 5 seconds and opening back up, it goes right to the sight. When I check my speeds they are fine...3700d and 370u. Last night, I was on the phone with a friend and was telling him about it, he said to do a tracert to yahoo and it didn't work either but when I typed the Ip of Yahoo it went right there with no problems.

Does this sound like a DNS problem, an Insight problem, or a router problem? By the way, before you ask, this computer is hardwired into this router, it is not wireless.

Thanks for your ideas!!


Iggybot22

@spfdil.ameritech

If you haven't done so already you might want to make sure the router is properly setup with the Insight network.

»Insight BB Forum FAQ »How do I set up a router on Insight?

If you've covered all the steps listed there. Then other troubleshooting steps would have to be looked into.


robbym627
Premium
join:2003-09-14
Springfield, IL
reply to superakcraig
I always specify what dns server i want to use on the computer rather than relying on the dns proxy in the router. just a suggestion of a possible fix.


superakcraig

join:2005-03-15
Louisville, KY

Thanks for your replys. I will try both of those suggestions but as of right now, things seem to be working okay. Not sure if Insight was having trouble last night or what. I do know that right before I hit the sack last night, my modem went completely out. I wonder if they work on the lines and stuff at midnight!!


robbym627
Premium
join:2003-09-14
Springfield, IL
They do work at times overnight so they don't disrupt service during peak usage hours.
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