
how-to block ads
|
adelphiasux Hope Tw Is Better
join:2003-06-29 Horseheads, NY
| Re: Aliitle late? said by Tjsr:
Adelphia- Buffalo is always late especially with technical knowledge and know-how or nohow for Adelphia's Engineering Department in the WNY Buffalo area that doesn't have ANY people with any Engineering Degree's period! They are all just barely technicians with NO formal education! Talk about stupid people that dare to call themselves engineers! GET AN EDUCATION AND DEGREE FIRST PLEASE, BEFORE USING THE WORD ENGINEER! Granted they are all trying but just do not have any expertise or know how! This is truely demonstrated by the recent ongoing problem I and many others are having with UHF Channel 29 WUTV, Adelphia cable channel 6 which I keep calling about with no resolution. I am trying to watch a baseball game this Saturday afternoon (Chicago vs NYM) with serious ghosting. There are almost 2 players for every one on my 52 inch screen! Direct pickup, no sorry (Adelphia almost Technical Department), no local channel transmitting on channel VHF channel6! VSWR problem - NO, problem with my wiring or television, no, technician has same problem at "tap" and also at his house so he states.! DAMN IT I WANT IT FIXED TODAY YOU IDIOTS in Buffalo or Lancaster! I have even seen this same problem at your Maple Road payment Office while paying my bill and have asked about it with a response " that's the way it is everywhere" SORRY, WRONG ANSWER - JUST BECAUSE IT IS EVERYWHERE DOESN'T MEAN THAT I SHOULD HAVE TO LIVE WITH IT AND THERE IS NO PROBLEM. WAKE UP ADELPHIA HALF ASSED TECHNICIANS - IT MEANS THE PROBLEM IS EVERYWHERE. FIX YOUR ANTENNA (IN LACK(OF KNOWLEDGE)A - WANTA) YOU IDIOTS IF YOU CAN) - AT YOUR RECEIVE LOCATION TO PREVENT THIS!!!!!! GET UP OFF YOUR LAZY FAT ASSES AND FIX IT DAMN IT! THIS IS ONLY ONE OF MANY REASONS WHY I THINK THE PRESENT ADELPHIA STAFF, AREA VP OF OPERATIONS MANAGER, GENERAL MANAGER, FAKE ENGINEERING MANAGERS AND/OR DIRECTORS SHOULD ALL BE FIRED - FAILURE TO RECOGNIZE AND RESOLVE PROBLEMS IN A TIMELY MANNER!!!!! I WILL BE CALLING ALL FRANCHISING AUTHORITIES, FOX IN NY, WUTV IN GI, AND THE FCC ALONG WITH THE PUBLIC SERVICE COMMISSION AND THE NEW (NON ADELPHIA) CORPORATE OFFICE TO GET THIS PROBLEM RESOLVED ONCE AND FOR ALL IF NOT FIXED BY NEXT SATURDAY - 1 WEEK SHOULD BE PLENTY FOR YOU "SLOW MINDED" WNY BUFFALO FOLKS! NEXT WEEK WILL ROCK YOUR WORLD IF NOT FIXED. Yeah I have been dealing with these people over here for almost 5 years now- totally pathetic..
TV and cable internet access both!
Watching ghosting on channel 6 right now!!! | |
|   TJ in Lockport
@verizon.ne | Re: Aliitle late? I just want all the electrical interference on the canadian channels to be gone. CFTO and CBLT look better off my roof top antenna than from Adelphia Cable! Why am I paying for poor quality? Fix it dudes! | |
|  |   Chico Zia
@verizon.ne
| Re: Aliitle late? Pictures and sound quality do suck big time in cheektowaga, especially the adelphia commercials, holy shit! I guess she is right that adelphia doesn't have any real engineers with diploma's and it certainly shows! Yes, fire all of them and start over with tw people! | |
|  |  |   Anonymous Taco
@verizon.ne | Re: Aliitle late? I think there should be an investigation to see if employees are being "encouraged" to eat at QUIZNO'S in order to keep there jobs in Buffalo! Cable in the classroom right? | |
|  |   Free digital in West
@verizon.ne | I don't complain anymore since i finally got a pirated scientific atlanta digital converter that works on everything except vod..... Shhhhhhhhhhhhhhhhh. | |
|  |  |  adelphiasux Hope Tw Is Better
join:2003-06-29 Horseheads, NY
| Re: Aliitle late? said by Free digital in West:
I don't complain anymore Me neither- but I still pay the bill, Adelphia made a chump out of another person. | |
|  |  |  |   Steelhead man
@verizon.ne
| Re: Aliitle late? Man this is way off the original subject, but i can't help but jump on the adelphia poor service bandwagon. My Adelphia digital keeps freezing and blocking and the tech says its a quam problem but that was back in march - still not fixed. I don't know why no one ever gets back to me or would just fix the problem on Grand Island (Stahley Rd please) Maybe the time warner or comcast people have better experienced employees for these type problems! Oh yes, channels from Canada - have always had electrical interference - i guess this cannot be fixed by them. Fox has slight double images but WKBW is worst. MSG is pretty loud, but the commercials on History are extremely loud. I guess I better call for service again! Or go to the dish?????????????? | |
|  |  |  |  |  adelphiasux Hope Tw Is Better
join:2003-06-29 Horseheads, NY
| Re: Aliitle late? said by Steelhead man:
Man this is way off the original subject, but i can't help but jump on the adelphia poor service bandwagon. My Adelphia digital keeps freezing and blocking and the tech says its a quam problem but that was back in march - still not fixed. I don't know why no one ever gets back to me or would just fix the problem on Grand Island (Stahley Rd please) Maybe the time warner or comcast people have better experienced employees for these type problems! Oh yes, channels from Canada - have always had electrical interference - i guess this cannot be fixed by them. Fox has slight double images but WKBW is worst. MSG is pretty loud, but the commercials on History are extremely loud. I guess I better call for service again! Or go to the dish?????????????? Ditto ditto ditto ditto..
The commercials BLARE at twice the volume- it pisses me off! Canadian channels are so bad- interference all over.. The cable box is sooo slow! takes 2 seconds to change channels. In general, Adelphia service and support, and the product, is SUB PAR.. to put it mildly. Not even worth complaining anymore, after 5 years nothing has changed, mostly gotten worse, so why waste time trying to fix it?
I am just so glad Adelphia is going down, off the face of the planet.. where they deserve to be. | |
|  |  |  |  |  |   Gilbert B
@verizon.ne
| Re: Aliitle late? The Buffalo area managers and technical staff really need to "step up to the plate" and realize this is the year 2005! If your channels are not clear, your audio is too loud, your pricing is to high, customers will find alternative entertainment that offers better value and "bang for the buck". The Buffalo area has always had its problems especially with rates, poor video and audio quality, and long duration outages. This does however illustrate the performance or lack of, especially with the vice president of operations, general managers and technical managers as a whole. Yes, Adelphia Buffalo is losing subscribers continuously and has minimum retention. Poor performance by sales staff, poor quality product, poor management, - all of the above?? I think bringing in new faces from Time Warners will alleviate some and most of these problems. Sadly, I agree that all existing Adelphia Managers need to be replaced for the good of the company. Buffalo and surrounding offices could be shut down and consolidated with existing Time Warner operation centers. This restructuring effort will improve overall operations, quality of service and improve customer satisfaction. Let's hope for the best. PS Adelphia - please fix the volume levels between channels and commercials. I'm sure Time Warner could provide some help if you need it. Don't be afraid to ask for help, it is much better than having problems are left unresolved! Thanks - Gilbert B. in Williamsville. | |
|  |  |  |  |  |  |   Ken More
@verizon.ne
| Re: Aliitle late? Step up to the plate? What a joke, it is Friday, August 12th, 9:10 PM, I have now been on hold now for 49 minutes to report that channel 41 History Channel and channel 42 A&E are black and are displaying a message "No Signal". A problem my two neighbors in Kenmore and my mother and father in Cheektowaga are also experiencing! Time to FIRE the entire Adelphia staff, especially the lame MANAGERS. Call centers should be staffed accordingly so you don't have to call FOUR or FIVE times to be put on hold 45 minutes each time! Maybe the two new Adelphia whiz kids should try calling the number on your bill for service and see how long it takes for them to get through! FIRE ALL OF THE INFERIOR ADELPHIA MANAGERS would don't give a shit about what happens on weekends! I bet they will be all asking questions come Monday huh? "What happened?, umm, why did it take so long to fix? ASSHOLES! Think of your subscribers for a change and maybe you will retain them!!!!!!! Get off your lazy asses and start doing what you're being paid for! You better FIRE them all Time Warner and start over! SIGNED - Pissed Off in Kenmore!!!!!!!!!! | |
|  | |  |
|