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Forums » US Cable Support » Inside Insight » [Line Quality] Packet loss - Bloomington, IL
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Re: New 6412 DVR »
« What Cable Modem does Insight Use?  
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acadiel
Keep trying - don't give up
Premium
join:2002-06-22
Bloomington, IL
·Comcast
·DSL EXTREME
·Insight Communicat..
·Packet8

 [Line Quality] Packet loss - Bloomington, IL

»/quality/nil/1804350

Man, I don't know what is going on today, but the connection in Bloomington, IL is pretty bad...

What the heck is the 12-220-4-83.client.insightBB.com address anyway - the headend?

Did the standard stuff... rebooted modem, etc. Went through local office, said all they could do is send someone out on Monday. On phone with TSG in Louisville right now.

Modem values:

Downstream Value
Frequency 543000000 Hz Locked
Signal to Noise Ratio 38 dB
Power Level -1 dB

Upstream Value
Channel ID 3
Frequency 31984000 Hz Ranged
Power Level 42 dBmV


acadiel
Keep trying - don't give up
Premium
join:2002-06-22
Bloomington, IL
Phew - someone finally fixed it.

»/quality/nil/1804421
Forums » US Cable Support » Inside InsightRe: New 6412 DVR »
« What Cable Modem does Insight Use?  


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