kewlkeed
Grouch
Premium
join:2005-02-05
Knowlton, QC
| reply to sbeasley
Re: Wave IP OFDM 5.8 GHz Gear
Hehehe!
That's what I figured, guy was just trying to get a bigger commission. PHEW. Had me a bit worried there. I'm really starting to consider these units and it was just odd to hear someone outright tell me they're no good. Especially someone selling them. |
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bcbuie
join:2005-07-20
| reply to John Galt
My distributor said the same thing about WaveIP, they are a huge Motorola and Trango outfit though. I imagine we are talking about the same distributor (quadruple diameter).
Actually I didn't find out they could even get WaveIP because they didn't list it on their website, which is how I discovered Curt Gordy.
Having a big distributor is great at times (they can help you get good prices, they stock product so you don't have to, etc.), but distributors, like anyone else, push manufacturers that they have agreements with and can make a decent profit on. In the end though if you tell them you are going a certain way they can get product for you. Since I had already been working with Curt on the WaveIP gear I am sticking with him for that stuff, everything else I get through Double Radius (except for the MTI horizontal omni which they couldn't get, so I got that through Winncom).
FYI, Curt gave us a trial period on the starter kits ($2,500.00, basically an AU, and RSU, and an OU plus all the software). We had to pay up front obviously, but he said if we didn't like the product we could return the kit within 30 days assuming it was in good condition (we would still have to cover shipping). He is very confident about the product. The starter kit is nice because it comes preconfigured so you can hook it up and do ping tests right away.
I'm not sure if they will do a trial on the OFDM gear, it is already back-ordered.
To be honest the fact that we were taken seriously by WaveIP and given a trial period was a part of the reason we went with them (besides the stuff working great and the killer software). We called Motorola and Trango first and all they wanted to talk about was 50-unit pricing, and they almost laughed when we asked about a trial period. The Motorola guy said, and I quote, "I hope you aren't seriously deciding which equipment to buy based on which manufacturer's give you free equipment." I quickly replied, it isn't free equipment (we paid upfront for it), I just want to have a recourse if the equipment doesn't work. His attitude was basically, "hey, we are Motorola, of course it will work." Yeah right. I just don't understand the risk for these companies. Worst case they get working equipment back barely used which they can easily turn around and resell. I mean, at single unit pricing they have a ton of margin already in their product, so it should be no big deal.
I'm not saying we will never buy Canopy gear in the future, but that left a bad taste in my mouth.
My 2 cents.
Ben |
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kewlkeed
Grouch
Premium
join:2005-02-05
Knowlton, QC
| reply to sbeasley
Thanks Ben,
Wasn't the same distributer though. Won't mention the name because I'm sure it'll get back to them and I don't want anyone over there to get buttkicked just because moto wanted them to make more sales.
I've been looking around and Curt definitly seems to be "The man" when it comes to WaveIP so I'm going to be giving him a call tommorrow morning and see what I can come up with.
Basically got a similar reply from the distributer though, if we didn't want 50+ of the units then they wanted nothing to do with us. And trial period was definitly no go. I'm sorry but I don't rely on the name to sell me something, I want it to actually WORK. Buy enough of this stuff and it's worth more than a small car, if a car dealership refused to let me test something that I'm gonna pump mucho deniro into I'd walk out. So yeah, too bad motorola but "No Sale For You!"  |
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snowpro2000
join:2004-06-13
Canada | reply to sbeasley
Hey, I don't mind telling you what distributor it was pushing Moto....Its TESSCO.They have branches all over the place so.....
Paul |
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IntraLink
Premium,MVM
join:2002-08-14
Utah Valley
| I would consider Tessco a higher standard of distributer.
They've stopped distributing more than a few wireless companies products because of shoddy product or crappy policies.
They push Motorola for several reasons, not all because of commission. |
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John Galt
Forward, March
Premium
join:2004-09-30
Happy Camp
 ·CenturyLink
| said by IntraLink  :They've stopped distributing more than a few wireless companies products because of shoddy product or crappy policies. Just to play the Devil's advocate...
So...if TESSCO doesn't carry it, it is shoddy or crap?
TESSCO is a high-level player supplying national carriers...much in the same way that Motorola is. It is necessary to understand that all companies are not alike, and that they do not occupy the same niche, or service the same customer base.
Go to their site and see what product lines they carry:
»www.tessco.com/
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A is A |
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IntraLink
Premium,MVM
join:2002-08-14
Utah Valley
| After watching and ordering from them for several years I've noticed they tend to have the same opinions as I do regarding "quality" wireless equipment for the most part.
Of course they follow their own game plan that is revenue driven. I guess they've figured out that carrying faulty branded eqiupment is costing them more in the long run...
This has nothing to do with WaveIP equipment though, which seems like a great solution to me at the moment. |
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bcbuie
join:2005-07-20
| reply to sbeasley
Uh, Tessco is a pretty major distributor of WaveIP (there is a link to Tessco on WaveIP's web page), so I would be surprised if they are bashing the product. Is that the distributor the original poster was referring to?
If so WaveIP needs to know this, no point in basically advertising for Tessco if Tessco isn't going to support the product.
On the other hand, I wouldn't consider Tessco to be a "premium" distributor. They are big but that is about it. Pricing and support wise there are other distributors that are FAR superior, such as DoubleRadius and Winncom.
Having said that, distributors like manufacturers who support the distribution channel, giving good discounts to distributors and not selling direct. WaveIP could have gotten a bad name in distribution circles by undercutting distributors for all we know. All I know is the WaveIP stuff just works, so I'll get it any way I can. |
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bcbuie
join:2005-07-20 | reply to sbeasley
FYI, Tessco was just dropped from WaveIPs web page
Ben |
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Believer
join:2002-07-04
Baltimore, MD
| reply to sbeasley
I've noticed that Tessco seems to drop items from the web page frequently. Go back a couple days later and they will be there again. For a few days I couldn't find any 5.7GHz Alvarion VL gear but there was plenty of 5.3GHz equipment available! |
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bcbuie
join:2005-07-20 | reply to sbeasley
No, I meant if you goto WaveIP's main web page it no longer lists Tessco as one of its distributors.
I'm glad they took them off, no reason to send customers the way of Tessco if they aren't going to support the product.
Ben |
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wispman
join:2004-12-21
USA | I'm sure WaveIP is smart enough to read this thread, make a few calls to Tessco asking noob questions to see who the really sell for..... |
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John Galt
Forward, March
Premium
join:2004-09-30
Happy Camp
·CenturyLink
| said by wispman :I'm sure WaveIP is smart enough to read this thread, make a few calls to Tessco asking noob questions to see who the really sell for..... With no disrespect towards TESSCO, I am sure that Curt supports the WaveIP line with much more attention than TESSCO.
Entirely different situations...
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