paulhaskew
Unoffical Dominos Spokesman
join:2002-01-10
Vancouver, WA
clubs: | reply to mph300
Re: [SunRocket] SR Down-No outgoing calls
er still nothing... all I get is silence, no voice light...  |
|
Sirg
join:2002-08-02
Reading, PA | it's strange i have a voice light but as soon as my phone rings and i pick up it's dead air, i get a dial tone and it sounds like it's dialing but the call never goes through. |
|
jethro
join:2002-02-01
Jupiter, FL | reply to vitamin_e
Jupiter-Tequesta area apparently cannot recieve incoming either. Tried to call home but after a long delay only get a busy signal. Interesting because it shows up in the call log. |
|
paulhaskew
Unoffical Dominos Spokesman
join:2002-01-10
Vancouver, WA
clubs:
1 edit | reply to mph300
Just called in... Here is a short version of the message..
sunrocket alert, there is a known issue that is resulting in some customers not being able to make or receive calls, our people are working on it... no ETR
--
Anything I say can and will be used against me in a court of law.
Somewhere over the rainbow lies the valley with gigabit fiber.
Dude, I got a Dell UltraSharp 2005FPW. |
|
MSW2
@adelphia.net | "some customers" lol - all customers are down - fora full hour in the middle of the day!!! |
|
voiplover
Premium
join:2004-05-28
Portsmouth, NH | reply to mph300
Dead as a rock here in NH.  |
|
Hilbe
join:2002-12-13
1 edit | reply to MSW2
Quick...someone call in and demand a $0.02 credit for an hour outage 
($199 / 12 months / 31 days / 24 hours) * 1 |
|
lowballer
join:2005-02-14
Bridgeport, CT | reply to voiplover
Dead here in Bridgeport, CT. Called tech support and they said no ETA. |
|
patnitop
join:2005-02-22
USA
| reply to mph300
Sunrocket down here in Sterling, Virginia as well. Customer service says the service is down in some areas but it looks it is down everywhere!! Inbound call rings but no audio in either direction.
Seems like Sunrocket is experiencing MAJOR outage!!
Is Sunrocket going the Broadvoice way??
Patnitop |
|
bnbhoha
join:2002-04-04
Kent, WA | reply to mph300
Dead in WA. I'm glad we have these forums. I was going to fiddle with it but thought I would check here first |
|
georgepan
join:2005-05-09
Wesley Chapel, FL | reply to mph300
Down in Tampa. No voice light. |
|
galandy
join:2001-12-20
Great Neck, NY
 ·PHONE POWER
·ViaTalk
| reply to mph300
Just called their technical support line. There is an automatic message that says (exact words):
SunRocket Alert - SunRocket is experiencing a service issue at this time which is resulting in some SunRocket customers not being able to make or receive calls at this time. Our technical and network engineering staff is aware of the problem and we're working to restore service as soon as possible. There is no time frame for a fix at this time. Thank you. |
|
tc1uscg
join:2005-03-09
Saint Clair Shores, MI | reply to mph300
"some customers". BS. How about 99.9. Guess that's some. Wife just said make it 99.8. Looks like I'm going back to POTS. Bye Bye SR....:(. They just failed the wife test.. |
|
yitz98
join:2003-05-06
ISRAEL
| reply to mph300
Down here in "chicago" area code (really I'm in Israel). I had no voice light, then it came back but call didn't complete, now I rebooted and there is no voice light again. The gizmo did properly PPPoE me online--the wan light seems to start blinking very fast then stopping, and starting up again...but no voice light. |
|
paulhaskew
Unoffical Dominos Spokesman
join:2002-01-10
Vancouver, WA
clubs:
| reply to mph300
Boy, some people... This is the first issue I have ever had with SunRocket in regards to actual service being down... Other than that mine has just been bandwith management issues all on my side...
Don't jump ship just for a single problem... it happens to everyone... SBC has crappy phone service in Poway, CA where my office is located... We continually have issues with our POTS and DSL service... everything in the complex is new too... its crazy...
Bottom line... Everyone has issues, it happens, its technology, don't bend to the incumbent Bells who have had over 100 years to get their technology to where its at...
--
Anything I say can and will be used against me in a court of law.
Somewhere over the rainbow lies the valley with gigabit fiber.
Dude, I got a Dell UltraSharp 2005FPW. |
|
Hilbe
join:2002-12-13
 ·AT&T U-Verse
·VoiceStick
| I think SR is still up for some people or at least going to voicemail. I see the SunRocket AIM and Yahoo IDs still signing on/off to send the instant message notifications. Unless a lot of people are sending test messages...
--
Hilbe
»www.sunrocketforum.com |
|
tc1uscg
join:2005-03-09
Saint Clair Shores, MI
| reply to mph300
said by mph300  :Hello, I was curious if any other members were experiencing an outage with their SR service. My service has been out for about 15 minutes for outgoing calls. Don't know about incoming. I have voice light and dialtone, just no call completion after dialing.:( Mike I've had SR since March. It's NOT the first time it's been down. I think it's been like a half dozen times. And that's just the tip of the iceberg |
|
ronny_b
join:2004-10-10
Saint Louis, MO | reply to mph300
Started out the same way here, no outbound, incoming would ring then go to busy signal. Now the voice light is out, reboot did not help. I am also in St. Louis.
Ron |
|
newguy2005
join:2004-12-28
| reply to mph300
Down in NJ as well - No voice light.
I guess I am a SR "veteran" having had the service since the beginning of the year. Service in those early months was so outstanding that I guess I give them the benefit of the doubt with these recent outages. I know they are growing quickly, but I do hope they get their act together soon. |
|
koam
Pink Pecker
Premium
join:2000-08-16
East Puddle
clubs:
 ·Shoreham Telephone
·ViaTalk
 ·surpasshosting
| reply to mph300
It's out for me. I get ringing on incoming calls but then the calls do not connect. On outgoing calls I get silence...but if I hold on for a nearly a minute, sometimes i can hear that the call has gone through and is already in progress.
This is VERY unacceptable service. I've had a LOT of problems at SunRocket in my first month. I will have to drop this service and get one that works.
--
Danieli Consulting LLC, Strategy and Brandinghttp://kdanieli.com |
|
