mph300
Two Thirds The Way There
join:2000-11-09
2 edits | [SunRocket] SR Down-No outgoing calls
Hello,
I was curious if any other members were experiencing an outage with their SR service. My service has been out for about 15 minutes for outgoing calls. Don't know about incoming. I have voice light and dialtone, just no call completion after dialing.:(
Mike
Update: Service went out at about 12:45 pm cst. Voice light was still working. Now, 4:00pm cst and still no service and no voice light
Update: Voice light back on at 6:02 pm cst. No incoming or outgoing calls are working though.
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It's all about the G's |
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obrien110
join:2005-07-11
Reading, PA
1 edit | Same problem here. Service went out around 1:45 pm ET. I get dial tone but unable to make outbound calls.
Reading, PA |
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vitamin_e
join:2003-05-09
Hollywood, FL | reply to mph300
yeah, my service is out here as well. it's been about 25 mins since I got cut off the phone. it seems the number is not registering with the gizmo. anyone else is south florida? |
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cbrain
join:2000-05-21
Silver Spring, MD | reply to mph300
Very flaky in Maryland. Net result is the service is not only unusable but a real interruption. Rings both main and forwarded line but no one there. |
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GTFan
join:2004-12-03 | reply to mph300
I get no dialtone and, of course, no calls. Powered off gizmo twice but no joy. Once again SR is in the weeds. |
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priller
join:2000-10-20
Gainesville, VA | reply to mph300
Dead. |
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cbrain
join:2000-05-21
Silver Spring, MD | reply to mph300
SunRocket's 800 number is dead from Verizon. |
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Sirg
join:2002-08-02
Reading, PA | reply to mph300
mines down also (Reading PA) |
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ssssteve
join:2000-11-10
Brooklyn, NY | I'm down in NY
It seems I can make and receive calls however there is no sound at all in either direction. Is anybody else having that particular problem? |
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cablesurfer
join:2000-02-05
Thousand Oaks, CA | Got dial tone, however, call does not go out. |
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Noremac
join:2005-01-15
Alexandria, VA
|  reply to mph300
The website currently says:
"Web Site Enhancements in Progress
We are currently improving our web site.
Your phone service will remain unaffected.
Please check back soon to access the site. Thank you for your patience."
Well, my phone service IS affected!!!!
And why the heck are they doing website "improvements" in the daytime?!! |
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ahighergod
join:2004-11-06
Pittsburgh, PA | reply to cablesurfer
Same here. Long Island, N.Y. |
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tagar
join:2004-06-21
Souderton, PA | reply to mph300
Down in North Wales, Pa
i don't see the message on the web site though. |
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michiguide
join:2005-05-24
Sterling Heights, MI | reply to mph300
Down in Sterling Hts (metro Detroit MI) as well. |
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kls1891
join:2003-11-24
Painesville, OH
| reply to ahighergod
OPut here in Cleveland, OH as well.
I just came back from vacation and noticed the voice light was out. Spent about 30 minutes rebooting/reseting/etc thinking something happened while I was out, before checking here and finding out it seems to be a nationwide issue. |
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Noremac
join:2005-01-15
Alexandria, VA
| reply to tagar
said by tagar  :i don't see the message on the web site though. The website is restored now (8 minutes later). Still, very curious! |
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ozamora
join:2004-06-07
Boca Raton, FL
 ·Joi Phone
| West Boca Raton Area; I was blaming it to Adelphia who said it was an Internet Connection; so I thought it was not Sunrocket.
When Sunrocket goes down does the gizmo also goes down? I dont have internet connection (and of course no VoIP service). |
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ssssteve
join:2000-11-10
Brooklyn, NY | reply to mph300
Has anybody been able to get in contact with SR customer service? I'vbe been attempting to ust the web chat but I keep getting "All representatives are busy. Please try back shortly." |
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ozamora
join:2004-06-07
Boca Raton, FL
1 edit | ^^ These guys are always busy; I have found that the best time to call is before 9 AM EDT. |
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tagar
join:2004-06-21
Souderton, PA | reply to mph300
Now the site is acting goofy. My recent call log says "no recent calls" and I get nothing but the menue bar when i try to check incoming and outgoing. |
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