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« About Com"crap"  
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pkarlos_76

join:2004-08-24
Edmonton, AB

reply to skullz5
Re: Tell them to go to hell

said by skullz5 See Profile:

Yes I know about that 99 cent crap on the comcast bill if you pay by check on the phone last month i paid online and there was no charge, bull if you ask me.. always out to make a buck.. literally
Actually in Southern Cali they are charged $1.99 if they pay by agent on phone which is why we inform customers that there will be a $1.99 charge if they pay by phone and it's free if they pay by the automated phone system.

hottboiinnc
ME

join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable

reply to skullz5
with my cell i get charged $3 extra to pay in person $2 to pay on the phone via the automated system and $5 to pay by a Rep on the phone. a credit of $10 if i do auto billing but they charge the card or the checking account 7days before it due then.

Payment/billing systems are setup to always make a buck if they can.


skullz5

join:2002-06-17
Clementon, NJ

reply to blundersthatcost
Yes I know about that 99 cent crap on the comcast bill if you pay by check on the phone last month i paid online and there was no charge, bull if you ask me.. always out to make a buck.. literally


blundersthatcost

This should be a "ONE STRIKE" policy.. if its not corrected IMMEDIATELY, and never to happen again-- I'd say they lost a cusotmer for LIFE!!! They shouldn't even be able to give the service away to you for FREE!! After that!
Forums » Strange Tales of Bad Customer Support« About Com"crap"  


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