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Forums » US Cable Support » Inside Insight » Anderson IN Speed/Packet Loss
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ok this sucks, DVR goes capoot after 1 month »
« Insight says no to price wars  

crischen

join:2000-11-07
Anderson, IN

Anderson IN Speed/Packet Loss

Is anyone else in the Anderson/Noblesville area with Insight having any speed/packet loss issues?

I am getting 40% packet loss on the third hop of any traceroute (Insight IP 12.220.1.226) which is wreaking havoc on any downstream speeds. This is the *only* hop with more than 1% packet loss over 5000 pings.

I've ruled out anything software/router related on my end.
--
-Kinsey
thyatis9

join:2002-02-06
New Castle, IN

Re: Anderson IN Speed/Packet Loss

YES i am certainly having prolbems, have been for 2 weeks now. This is just stupid. A tech was meant to come out today (saturday) but he calls and says he has no idea how to do internet stuff. I was like WTF, so he didn't come out. I am goign to have words with Insight on tuesday.

crischen

join:2000-11-07
Anderson, IN


1 edit

Re: Anderson IN Speed/Packet Loss

do a traceroute to like iquest.net and then do a 100 ping packet loss test to each hop in the Insightbb circle.

ping -n 100 -w 250 (whatever Insightbb IP)

I am having about 40% packet loss on the third hop over 5000 pings.

I'm going to try hooking the modem up directly to my PC this afternoon after I get some sleep with a short cable and not on any router to rule out the remote possibility that all the cables in the house spontaneously broke and the router went bad.

Of course the tech insists I must have spyware to have such hiddeous speeds (AdAware, Spybot, MS Anti-Virus, and Hijack This all say every PC is squeaky clean).
--
-Kinsey
indy0365

join:2001-08-25
Franklin, IN

Re: Anderson IN Speed/Packet Loss

»Microsoft Downgrades Claria Adware Detection
NotWulfen

join:2003-07-29
Anderson, IN
seeing terrible speeds in anderson lately (~1mbit, used to get the full 4)

INTENS1
Never Stop Trying
Premium,MVM
join:2002-04-21
Midwest
clubs:
Here's another thread referring to your area...»Speed Problems
--
Anticipate Nothing...Expect Everything

crischen

join:2000-11-07
Anderson, IN

Re: Anderson IN Speed/Packet Loss

Thanks Intens1...

Figured out my problem. Dug an old Motorola out of a storage box, called in with it's MAC.. works like a dream.

My RCA DCM-325 was obviously bad.
--
-Kinsey

INTENS1
Never Stop Trying
Premium,MVM
join:2002-04-21
Midwest
clubs:
·Insight Communicat..

Re: Anderson IN Speed/Packet Loss

said by crischen See Profile:

Thanks Intens1...

Figured out my problem. Dug an old Motorola out of a storage box, called in with it's MAC.. works like a dream.

My RCA DCM-325 was obviously bad.
Glad "things" are better
--
Anticipate Nothing...Expect Everything

crischen

join:2000-11-07
Anderson, IN

Re: Anderson IN Speed/Packet Loss

They are better, yes.. not "perfect".. but 3100-3400 is much better than 50-400.
--
-Kinsey
thyatis9

join:2002-02-06
New Castle, IN

Ok good news. Sorta,

I got a tech out today actually 3 of them came out. THey ran tests with there own device and it kept dropping the speed from 3800 to 17 constantly and they were like this isn't any good and went to the pole, same there. They are going to be speaking with louisville etc. They have noticed similar things happening all over anderson / newcastle. They are sending in a complaint. I am also in tocuh with the district supervisor and getting at least a free motnh out of this. I suggest everyone call in.Please check my other topic out named speed problems.
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