  cdru Go Colts Premium,MVM join:2003-05-14 Fort Wayne, IN
| reply to pcscdma Re: Low cost call centers in India
Ok. Can we at least be realistic here? I mean, come on. Everyone knows the dialog isn't going to be like that.
A much more realistic dialog would be something like: [music]Thank you for calling Vonage 24-hour Emergency Response Center. In order to serve you better, this call may be monitored or recorded to ensure customer satisfaction. Your input is valuable to us. If you have any comments on the service you called today, please press *1 at any time during this message to answer a customer feedback survey. Your approximate wait time is[pause]45[pause]minutes[pause][more music] -- "What gives them the right to come in and do this?" she said. - Lady complaining that she was getting FIOS in her backyard. |