CherylA
join:2005-06-09
Encino, CA
| DSLExtreme Web Mail down?
I am new to dsl as you know, I had been able to access my dslextreme webmail wise, today had trouble getting in. I had tried to change passwords the other day, seemed to work, but today... think my old pw is working, I can get into my inbox and I see I have email for date of activation butttttt, when I try clicking it... goes back to the sign in page. Going to try with Firefox, Has anyone else had a problem ?? |
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Bill
Light Up The Halo
Premium,VIP
join:2001-12-09
clubs: | Just tried it with Firefox and it logged in perfectly  |
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CherylA
join:2005-06-09
Encino, CA | reply to CherylA
hope not too large, these are what I get, I can get in to see inbox contents but when I try opening one end up back at sign in page, sometimes get invalid id or pw message also. |
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CherylA
join:2005-06-09
Encino, CA | reply to Bill
awwwwww dont say that LOL,just started and already broke box:(:o |
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CherylA
join:2005-06-09
Encino, CA | Wew got in today with difficulty. Happen to be in with IE, pure happenstance, tried Firefox intially but at least I got to read my eta |
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CherylA
join:2005-06-09
Encino, CA | reply to CherylA
Re: DSLExtreme Web Mail down? George help
and now out again lol. Was working in live support with a David, he was trying to reset my password. We got disconnected and now my pw wont work for email or support... helpppppppp |
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dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA | Hi Cheryl,
I am currently looking into it. I will get back to you shortly.
Thanks,
George
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Will work for reviews.  |
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CherylA
join:2005-06-09
Encino, CA | reply to CherylA
Re: DSLExtreme Web Mail down?
ty George, think was making progress but now cant contact David either |
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dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA | Your account should be back to normal now. If you have any problems please send me an IM.
Thanks,
George
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Will work for reviews. |
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CherylA
join:2005-06-09
Encino, CA | reply to CherylA
whew, ok now things seem to be working.... wiping off sweat thought I was frozen there. David from live support felt it was due to my pw STARTING with numbers. As I see was reset to old pw, should I leave like this or change |
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dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA | Should be fine as is. |
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CherylA
join:2005-06-09
Encino, CA | reply to CherylA
and another magic cure by da George Tech, TYTYTY I really appreciate it. now to look around on board for tips esp on tweaking |
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knightdark0
join:2003-01-07
San Jose, CA | It appears that the web mail has a problem right now? I cannot access it. |
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knightdark0
join:2003-01-07
San Jose, CA | mmm...somehow it appears back to normal now. |
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Bill
Light Up The Halo
Premium,VIP
join:2001-12-09
clubs:
| It does look like there was a problem, as reported on the status page
quote:
Event Date: Monday, June 13, 2005
posted by Support Team on 6/13/2005 6:27:47 PM
Some customers may experience problems logging into webmail. Technicians are working to resolve the issue. ETA 10 minutes.
PENDING
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Xfire
Folding Monitor |
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