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"HyperThreading considered harmful" »
« ZoneAlarm Security Suite Question  
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txaggie04ci

join:2002-06-18
Dallas, TX


3 edits
I have an internet problem, what could be wrong??

I'm not sure if it has anything to do with the security programs I have downloaded on my computer, but I think it might.

My problem is for one, my internet speed is slower lately. When I click just about any website, it usually doesn't go directly to the website, but hangs just a bit when I click a link before going there. This could just be a speed problem with my ISP, as speedtests fluctuate quite a bit each time I run them (even within seconds of eachother).

Plus, on forums or things.....when people post pictures in their posts, I can't see probably 75% of them. Most come up with red x's.

Final (and main and most constant) problem I've noticed is that sometimes I have to click links 2 or 3 times in order to finally get the page to load. On the first try I am getting more and more "page cannot be loaded" popups from Firefox. Each page will usually eventually load, but again....many are requiring me to hit the link at least 2-3 times. I don't recall having this problem in the past.

I can't remember when this started, but I recently ran out of my free 1 year McAfee subscription. So when it ran out, I deleted it in favor of free stuff. I downloaded and am using Avast antivirus, with all the scanners turned on, and Zone Alarm free edition, with windows firewall turned off and my internet security and trusted zone settings at medium.

Any idea whats going on here? I am behind a router, but didn't have this problem when I was using McAfee and noticed it pop up sometime after installing these free security programs. Just not sure if there is something else to blame in my system.

Just some extra tidbits:

I'm using Firefox 1.0.3, but when I use IE the problems stay the same, so that can't be it.

I've tried disabling both Avast and ZA from running and then going to the websites (or a forum) and seeing if the same pictures actually load, and they still don't. I still get a majority of red x's.

Help?

kpatz
MY HEAD A SPLODE
Premium
join:2003-06-13
Manchester, NH

Try disabling your free security programs, one by one, and see if the problem goes away. Start with Zone Alarm, it's the most likely culprit. Make sure to re-enable them afterward of course.

Also, run some on-line scans as listed in the FAQ: »Security »I think my computer is infected or hijacked. What should I do? just in case you are infected with something that's causing the symptoms.
--
SMTP: Spam and Malware Transfer Protocol. Also used on rare occasion to transmit e-mail messages.

txaggie04ci

join:2002-06-18
Dallas, TX
Re: I have an internet problem, what could be wron

by disabling, you mean just turning them off in the system taskbar? I've done that, but the problems don't go away. I'm assuming when I disable them, they should immediately turn off without requiring anything further...

txaggie04ci

join:2002-06-18
Dallas, TX

i want to check my hosts file, like mentioned in that FAQ's, since I wonder if thats the problem. But that zip file for the program to view the hosts file doesn't download for me right. When I try to open it, it won't let me saying the file is corrupt or invalid.


Fobulous
Premium
join:2002-08-14
Missouri City, TX
Type the following in your RUN window
notepad c:\windows\system32\drivers\etc\hosts

txaggie04ci

join:2002-06-18
Dallas, TX

# Copyright (c) 1993-1999 Microsoft Corp.
Is this what you wanted??

#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost


John2g
Qui Tacet Consentit
Premium
join:2001-08-10
England

reply to txaggie04ci
Re: I have an internet problem, what could be wrong??

From your post above, there is nothing in your Hosts file.

It wouldn't surprise me if you still had remnants of McAfee on your computer, which is causing conflicts with Avast.

Uninstalling some of these AVs completely is near impossible, NAV being a prime example.
--
Better to remain silent and be thought a fool, than to speak and remove all doubt.

txaggie04ci

join:2002-06-18
Dallas, TX
reply to txaggie04ci
Re: I have an internet problem, what could be wron

wouldn't surprise me either. I've wondered about that...

txaggie04ci

join:2002-06-18
Dallas, TX

reply to txaggie04ci
I did a search "McAfee" on my comp, and it brought up lots...mostly internet sites, but a few folders. I have 3 folders, one containing the online free virus scan from McAfee. Another folder has the personal firewall stuff inside, but only 3 main components:

Archive folder
Data folder
Error logfile

This folder shows up in my Program files directory.

Another folder shows up named "McAfee.com Personal Firewall", is located in my Documents and Settings folder under Application Data. It has a few 1kb settings files.

There are a few more things regarding McAfee too. I wonder if all this is a problem, yet I'm unsure if I should delete them. Nothing shows up to uninstall in add/remove programs.


John2g
Qui Tacet Consentit
Premium
join:2001-08-10
England

These remnants of the McAfee firewall may also be causing conflicts with ZA.

You will need to check in your registry for McAfee entries.
--
Better to remain silent and be thought a fool, than to speak and remove all doubt.


SpannerITWks
Premium
join:2005-04-22

reply to txaggie04ci
Re: I have an internet problem, what could be wrong??

Pictures Are Not Displayed on Web Sites in Internet Explorer
- »support.microsoft.com/?kbid=283807

Not sure how this might affect FF, but as you use both i thought it could be worth a try.

Hope it helps,

Spanner
--
I Only Know What I Know But I'm Learning all The Time - Stay Safe - Spanner intheWorks/SpannerITWks


salzan
Experienced Optimist
Premium
join:2004-01-08
WA State

reply to txaggie04ci
Re: I have an internet problem, what could be wron

said by txaggie04ci See Profile:

I recently ran out of my free 1 year McAfee subscription. So when it ran out, I deleted it in favor of free stuff.
When you say you "deleted it", do you mean uninstalled it?

You might want to try a program like TuneUp Utilities to see what remnants of Mcaffee it can remove. It has a free 30 day trial.

txaggie04ci

join:2002-06-18
Dallas, TX
reply to txaggie04ci
i uninstalled it through ad/remove programs. Followed the order it said to uninstall it, since it had multiple entries.

Thanks for the link to that program. I'll use it and see what it comes up with.


salzan
Experienced Optimist
Premium
join:2004-01-08
WA State

said by txaggie04ci See Profile:

i uninstalled it through ad/remove programs. Followed the order it said to uninstall it, since it had multiple entries.
Sorry, I just had to ask. I've run into a number of cases where people thought deleting the desktop icon or maybe a folder or two removed a program.

Be sure to let TU save a backup when asked, just to be on the safe side. I have a feeling it's going to find a lot.


kangabil
Do It Now, Do It Right
Premium
join:2005-05-15
Australia

reply to txaggie04ci
Re: I have an internet problem, what could be wrong??

For the simpler job of cleaning the last files and folders of programs deleted using the M$ delete program function I use ZTREE Win, an oldie but a goodie (it's the XP spin off from XTREE Gold -if you've been around long enough to remember it from DOS days). Lets you burrow right down into the drives and delete and move anything you want.

Its search function is very good when trying to find random bits of old software.

Especially when the software you thought you got rid of has dumped nasties in other file directories or used fancy names to hide in out of the way places.


kangabil
Do It Now, Do It Right
Premium
join:2005-05-15
Australia

reply to txaggie04ci
For the simpler job of cleaning the last files and folders of programs deleted using the M$ delete program function I use ZTREE Win, an oldie but a goodie (it's the XP spin off from XTREE Gold -if you've been around long enought to remeber it from DOS days). Lets you burrow right down into the drives and delete and move anything you want.

Its search function is very good when trying to find random bits of old software.

Especially when the software you thought you got rid of has dumped nasties in other file directories or used fancy names to hide in out of the way places.
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