how-to block ads
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ComcastGuru
@comcast.net
| here's the truth
People of the Good Green Earth,
Stop raving and ranting about this and that an bitch and cry. U get more than u're actually paying for with Comcast. They have the fastest, most fiber-ladden, most reliable network in the world. Laugh if u must but it is true. Technically, it's the best and the cheapest internet service.
Now, here's the problem: Comcast is an 'equal-opportunity' employer. Now, dear America, please look around. How many people can't compute a simple add? How many people can't spell in their own native English? That's where the problem is. As a fast-growing company, they can't weed out fast enough the lame and the ignorant and that's why such a great company will probably go down with the shiznit unless they take the Google approach to talent and "invite" it rather that force it in 
cheers to all and continue to learn. one day it may come in handy 
ps: go ahead, switch to dsl and wait 1 1/2 months for a service call, switch to the dish and watch the tv say "searching for satellite signal" at the first drop of rain. Stop being ignorant and learn how to fix yer own crap... | |
ComcastGuru
@comcast.net
| just read the Customer Svc Guy's reply
dude, the truth is exactly as u pointed out: they hire off the streets and fire at will. The big cheese is rotten at the top and frankly, 80% of CAE, Dispatch or Field Ops in Comcast wouldn't even be able to tell you what DNS stands for. They are more concerned with what's for lunch, with liposuction or doggonit what else.
Here's my take on this: customers are no better also. People in this country can't even discern between a 'program' and an operating system. Sadly, they are more confused when things go wrong and expect sm $10/hr CAE to even fix their crappy win 95 machine at home over the phone. The issue is rather systemic and until people in this country in general will get a drive to educate themselves better, everyone will bitch and sue and scream at each other.
Fun show to watch | |
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