  SBC_DSL_RUL3Z
@klmzmi.ameritech
| reply to Fatal Vector Re: Comcast DNS's Currently Suck!
Ah, yes but at least you can understand him/her and if it is some account issue they know that. The issue I had could have been resolved by a level one person. Once I explained what was going on to someone that actually spoke English well enough to understand what I was griping about the issue was resolved.
At any rate I just had Comcast sales reps call my house and offer me "high-speed" internet. I could think of a few things that I would rather do than switch my service to them... like you know... set myself on fire. I just feel really sorry for the average joe that doesnt know about this shit and actually signs up.
»www.sbc.com/gen/general?pid=1080···l_offers
Go there, sign up, ditch Comcast. |
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  Fatal Vector
@aol.com
| reply to SBC_DSL_RUL3Z
I've found that if you call during normal east coast business hours, you get an american who does know his ass from a hole in the ground. At least, I allways have the few times I needed them. Other than a monor problem getting set up, SBC DSL has been utterly dependable. |
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  SBC_DSL_RUL3Z
@meijer.com
| reply to systems2000 Man that sounds painfull. I have had SBC for quite a while now and they have never f&*(ed me like that. I had ATTBI way way long ago and canned that cause they were down for a week. They were purchased by comcast and hey look at that same system, same employees, same crap! I recommend switching to DSL. It is just as fast(dsl being slower is a myth, depends on what package you purchase and speeds faster that cable are only 36.99 in my area) I have never had my internet go down for some gay reason like this. I had it down once because of some account setting and that was for like 30 minutes. The only gripe that I have with SBC is that they farmed all tech support out to india and to get someone that knows how to find their a$$h0l3 while looking with both hands you have to get to 2nd level support. I believe that is US based. At any rate other than that they have my seal of approval.:) |
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