 Thaler Premium join:2004-02-02 Encino, CA
| reply to te100 Re: Fix it right the first time
The billing lady was surprised that I asked for a credit since my internet only worked for a couple hours a day.(dont think I ever got it)She was like "why we know of the problem and are fixing it." LOL, sounds quite typical of broadband customer service. Maybe you should have just mailed them a check for the services rendered (ie. 25% of the bill, for the "couple hours a day" it worked) and see if they get the picture. |
  Transmaster Don't Blame Me I Voted For Bill and Opus
join:2001-06-20 Cheyenne, WY
·Qwest.net
| I remember years ago before I got cable tv the trailer court I lived in at the time had all kinds of problems with the cable feed, they just wouldn't fix it. After one of Cheyenne's infamous wind storms, gusts to over a hundred mile per hour, I started getting HBO and other cable channels. I called them up to complain about it because it was interfering with the TV coming in on my antenna. It sounded like the Daytona 500 that is how fast they got out there and fixed it, which also fixed the problem the trailer court was having. -- Low voltage Tech's are wimps, Real tech's use 45 pound filament transformers, plate voltages no less then 2400 volts with at least 10 amp's lighting 8877 triodes...BPL I'm coming to get you. |