oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA
3 edits | I'm no Vonage fan...
and their 9-1-1 service is a complete joke...but when I signed up the 9-1-1 notice that you have to actively activate the service by providing your address during a sign up process is ALL OVER THE PLACE. It's there on their webpage where they discuss their 9-1-1 offering...it's a big warning you have to accept before you're allowed to setup, and it's there again on the portal afterward.
It's one thing to say you can't call a service 9-1-1 when it dials the janitor's closet of the local PD but to say Vonage doesn't give you notice that you have to activate 9-1-1 after subscribing is a complete lie.
»www.vonage.com/features.php?feature=911
What part of the BOLD FACED TYPE SAYING CLEARLY "You Must Tell Us the Physical Location of Your Vonage Line for 911 Dialing to Function." do these dumbasses not understand. In fact on this page they detail ALL of the problems with their 9-1-1 service and these same disclosures appear during signup which you have to agree you have read and understand...and it's not buried in some TOS/AUP and are available after signup.
I guess there is no crime in Texas as the AG has time to waste on this.
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Don't get it, demand it! The Anime Network www.theanimenetwork.com |
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Cod
join:2000-07-05
Greensboro, NC | how is their 911 service a joke? I pick up my phone, dial 9 1 1 and I'm connected to my town response center....Maybe I am in the minority, but works flawlessly for me. |
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oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA
3 edits | Before I cancelled, mine called the front office of the local Sheriff's office (not even the county headquarters or anything)...problem was, it was an electronic auto attendant which told you "if you're having an emergency or are witnessing a crime in progress hang up and dial 9-1-1"...otherwise you are left on hold. And if it's after business hours you get that message to call 9-1-1 or you have the choice of leaving a voicemail with various departments there.
I think to call that 9-1-1 is a joke. Personally I think there ought to be federal standards of what a service has to contain before you can call it 9-1-1...and Vonage doesn't cut the mustard.
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Don't get it, demand it! The Anime Network www.theanimenetwork.com |
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Captain Obvious
|  Although I keep a regular POTS line (with the absolute cheapest metered rate Verizon offers at ~$14/mo) just for 911 and cable outages, the bottom line is that you don't HAVE to use 911. Crap, I was alive before there WAS a 911 service. (and I'm not that old)
Phone books still have direct numbers to emergency services, such as ambulance, fire, and police printed in them. The important thing is to know what your services can, and can't, do - and communicate that to everyone that needs to know.
For me, at least, it is still cheaper to have cable internet ($42/mo), Vonage ($25/mo) and Verizon metered telephone ($14/mo). Primarily because I would have gotten the Internet connection anyway - but also because I was paying ~$100/mo in long distance charges before. |
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oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA
| I tried that. I was going to program the speed dial of all my phones with Police, Fire and Paramedics, but my Verizon phone book (and others) don't list emergency numbers other than 9-1-1. Departments here don't have emergency numbers any more...they all use 9-1-1. Only their front office (desk clerk) and direct numbers for some divisions within the department were listed.
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Don't get it, demand it! The Anime Network www.theanimenetwork.com |
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