IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL
| reply to cwm1276
Re: Anybody have success at getting a price break?
"and said something would be coming out for existing customers, yea right."
Actually in another recent thread here. That comment was also mentioned. I think the person who mentioned it might have been someone who might know of such things. But I honestly can't remember who made the comment.
AT&T had a program were your bill gave you something like the comp points you get when gambling. You take these points and redeem them for different merchandise. I guess most would call this a customer rewards program. I thought it was a good idea at the time. And put it to use a few times - when AT&T ran our local cable system.
As it stands now. There really is no reward for being a long time customer. Especially for those of us who are paying for highend services each and every month. If I was in a casino - my loyalty and spending would get me treated really well. But when you purchase services from other companies - in other industries - they really seem to care less about rewarding long time customers.
It's all about obtaining new customers and adding to your numbers. Which is all well and good. But if you don't treat your current bunch of customers right. Then churn can easily become a factor.
--
Test Your Security Cable DiagnosticsIggyz Blog ZoneAlarm Help |
