cwm1276
join:2004-01-16
Stillman Valley, IL
1 edit | reply to okieopie
Re: Anybody have success at getting a price break?
The plan is Insight Together. If you have basic cable and want to get Internet it is $30 a month. I asked how long I would have to be disconnected to be considered a new customer, and said I would get satellite since I would need a box for each tv for digital cable, might as well go satellite, toe customer rep. kind of agreed with that the new promotion did nothing for existing customers and said something would be coming out for existing customers, yea right.
New PS. I since have seen updated adds $30 for broadband and $70 for classic cable and broadband. I will have to call and ask again. My monthly bill is $90 for classic and broadband. |
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SauceMaster
join:2004-08-01
Kokomo, IN
 ·Comcast
 ·AT&T Midwest
| said by cwm1276  : My monthly bill is $90 for classic and broadband. Wow I have digital with the sports package and internet and it only cost 91.00:p
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IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL
| reply to cwm1276
"and said something would be coming out for existing customers, yea right."
Actually in another recent thread here. That comment was also mentioned. I think the person who mentioned it might have been someone who might know of such things. But I honestly can't remember who made the comment.
AT&T had a program were your bill gave you something like the comp points you get when gambling. You take these points and redeem them for different merchandise. I guess most would call this a customer rewards program. I thought it was a good idea at the time. And put it to use a few times - when AT&T ran our local cable system.
As it stands now. There really is no reward for being a long time customer. Especially for those of us who are paying for highend services each and every month. If I was in a casino - my loyalty and spending would get me treated really well. But when you purchase services from other companies - in other industries - they really seem to care less about rewarding long time customers.
It's all about obtaining new customers and adding to your numbers. Which is all well and good. But if you don't treat your current bunch of customers right. Then churn can easily become a factor.
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zean
join:2001-03-10
Lexington, KY | reply to SauceMaster
I have the same pak (sports)but have the DVR and Internet...Bill is 101.47. |
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