  CaptObvious
join:2004-06-11 Georgetown, SC
| reply to Akujin Re: It's true
I finally got re-rated! This was my sixth call to SBC and I got my pro package (1.5 - 3.0) for $29.99/month for 12 months, down from the $36.99 I been paying until now. The rep kept saying the "All Distance" plan was required for existing customers to get the reduced rate (the same tired explaination on my previous calls). I said forget it, I don't want that plan and she said she would waive the "All Distance" for me. The trick, I guess, is to ask for the DSL retention department (as mentioned in a previous post), which I did this time but not previously. |