lsd9977
join:2003-06-29
Alexandria, MN
| Re: [VONAGE] Anyone else having trouble insight here in Rockford Illinois is the absolute worst ignorant ips ever i have for the past 2.5 months either dealing with 60-80% packet loss or near adsl speeds seems to alternate call tech support "We'll send a Tech out to test your line" No i tell them its your routers that IM routed thru "NO it cant be if it was our call volume for your area would be alot higher" no you don't understand not everyone is as picky and knowledgeable about internet as i am "Well IM sure the tech will fix your line" Well fine but when the tech comes ill give him the bad routers adresses maybe he is a bit smarter than some kid reading a computer screen the tech Comes Tests my lines and Gee Go Figure my line is flawless My Comp is flawless with the exception of Microsoft's software installed on it well here M.R tech guy heres the bad routers i detected on my scans and heres my logs "I don't know anything about that stuff ill have the supervisor contact you" that was a week ago No contact Hmmm and i have paid my service for 2 months but this month i am refusing to pay and am asking for a 2 month credit and if they refuse i will be taking them to small claims court with all the logs and so forth i am sure i will be reimbursed for the lack of service i have received and as soon as there is another cable provider i am done with insightbb they are garbage its funny tho as i have read tons of great reviews about them kinda sad really sorry for the lack of punctuation but its a rant after all |
