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RJ44
join:2001-10-19
Nashville, TN
| reply to djrobx
Re: Ditto
said by djrobx  :Well, we are at number nine. That leaves 8 more significant issues. I think it's a great point to make. Have you looked at your phone bill lately? A $20 base service becomes over $30 after they're done adding on all these fees. If left unchecked your broadband bill could look like that next. It may matter to some, but it's totally irrelevant to me. The final price is important, sure. But I fail to see why I should give a crap how many line items it takes to get to that final price.
I hope the next 8 are more significant that this one 
RJ | |
Dogwood
Premium
join:2001-01-14
Texas
clubs: 
| Simple
The problem is that are not "up front" when the service is advertised or promoted.
Only after receiving the first bill are they disclosed, this is deceptive, and poor customer relations.
If you are going to charge a "Regulatory Recovery Fee", just bury the damn thing in the service price, putting on the bill just pisses everyone off.
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RJ44
join:2001-10-19
Nashville, TN
| said by Dogwood :The problem is that are not "up front" when the service is advertised or promoted. Only after receiving the first bill are they disclosed, this is deceptive, and poor customer relations. If you are going to charge a "Regulatory Recovery Fee", just bury the damn thing in the service price, putting on the bill just pisses everyone off. Umm...no, it doesn't piss everyone off. You, maybe, but not me and not lots of other people. Again...wtf is the difference? Scroll to the bottom line of the bill and write the check. Or if it's too much, find a better alternative.
I think it's hilarious, all the moaning over charges and fees. Like, you really *care* how they break it down? Fine, if that makes you happy. You're writing the same check whether they break the fees and stuff out or bill it as a lump sum.
Life is too short for this bullsh*t. | |
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