Phoenix__1
join:2003-07-17
Holyoke, MA | That sucks I hate it when companies hide small notes in like that. People should learn to be more up front about their policies.
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Defiance82
Computer Elite
Premium
join:2002-09-11
Reeds Spring, MO
clubs:  | Re: That sucks Ouch. Now that sucks. Must be border line fruad but looks like it isn't! | |
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UBdude
Premium
join:2004-05-11
Buffalo, NY
| Re: That sucks seems like all voip is this way. when i signed up for att cv the agreement had if you use more then 5000 minutes monthly you would be investigated.
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Don’t let your friend ruin there life. Give them a Linux CD and lead them back on the right path. | |
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| | Damon85
Premium
join:2004-12-25
Louisville, KY
| Re: That sucks I don't think anyone's disagreeing with their right to investigate high usage for business-relations. It's the way they're handling legitimate high usage and classifying it as non-residential usage, when in fact, it is.
Bait-and-switch or deceptive marketing, whichever you want to call it... | |
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| | | RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
 ·AT&T Midwest
| Re: That sucks said by Damon85  :Bait-and-switch or deceptive marketing, whichever you want to call it... Yup. And just because some other company is doing it too doesn't make it right. These folks need to be honest with their potential customers. They give a 30 day, 300 minute "trial" but once that's over you're locked in, and they won't let you out without a "disconnection fee" even after they pull the switch part of the bait and switch.
I see 'packet8sucks.com' is available. Maybe it's time to make an example of one of these. | |
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| | yabos
join:2003-02-16
Ingersoll, ON | Strange. There's no limit on POTS is there? | |
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oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA
| Re: That sucks They're more strictly regulated by tariffs. If the limit isn't in the tariff, then it doesn't exist. VoIP is only governed my truth in advertising regulations which Packet 8 clearly violates by advertising that the service is unlimited while it's clearly not and clearly not disclosed in the unlimited calling advertisements.
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| | | drewfell
join:2005-01-27
Puyallup, WA
clubs:
| said by yabos :Strange. There's no limit on POTS is there? I haven't heard of a POTS company limiting your unlimited local calls, but they all limit your unlimited long distance plans. I think Qwest is something like 3000 minutes, then your account is put under review. | |
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| | | | hottboiinnc
ME
join:2003-10-15
Cleveland, OH
 ·Time Warner Cable
·buckeye cable
| Re: That sucks i had VarTec as local and long distance and they limited my LD usage to 2000 per month. But didnt provide me with this information until i hit the 3500 limit. thats when they finally sent me the TOS and other information.
i left and went with a different company. | |
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Denjin
join:2001-01-18
Schaumburg, IL
| Not true. With lingo I routinely make over 6,000 minutes of calls per month. Their billing page even counts down your minutes left from the number of minutes in a 30 day month.
said by UBdude :seems like all voip is this way. when i signed up for att cv the agreement had if you use more then 5000 minutes monthly you would be investigated.
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Ningen wa, ningen da. | |
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| | beki
join:2005-03-30
Prospect, KY
| A friend put me on to www.phonehomeservice.com, and I have been very happy with my VOIP service. They even state that there is no limit on outgoing calls. I have a small business so I use it a lot. This service has really saved me a lot of money over the past few months. | |
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Nerdtalker
Working Hard, Or Hardly Working?
Premium,MVM
join:2003-02-18
Tucson, AZ
clubs:
| said by Phoenix__1 :I hate it when companies hide small notes in like that. As do I. That must really suck.
Looks like I won't be moving to VOIP anytime soon. | |
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Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
·Comcast
| Re: That sucks said by Nerdtalker :said by Phoenix__1 :I hate it when companies hide small notes in like that. As do I. That must really suck. Looks like I won't be moving to VOIP anytime soon. Don't let one VOIP's stupidty and lies prevent you from taking advantage of VOIP. It's a great service with great potential!
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YourIP.US - Quickly Locate Your IP!
EasyWhois.us - It's Never Been So Easy! | |
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rawgerz
In Debt we trust
Premium
join:2004-10-03
Grove City, PA
·Verizon Online DSL
 ·Sprint Mobile Broa..
| Re: That sucks yeah...i would defiantly report that to the BBB its obviously not "unlimited" even though that in itself is an oxy moron..theres only 43,200 minutes in a month
same should go for broadband ips's it wouldent hurt to know..
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Read this! | |
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Cybertek_TMC
@comcast.net
| I personally use Vonage, which although more expensive than Packet 8 has no limit, and as I talk to people around the US and Canada, I prefer true unlimited no hidden cost long distance. Also, with the federal ruling that Vonage doesn't get to be nailed with the same state taxes as phone or other regional VOIP providers, I think that I will stay with them.
In the past they actually lowered my monthly service cost. When is the last time you heard of any POTS phone company actually reducing your bill while providing better service? | |
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Kearnstd
Elf Wizard
Premium
join:2002-01-22
Mullica Hill, NJ | why do disconnection fees even exist, to me they allways seemed like a way to make money on people who probally leave due to crappy service.
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[65 Arcanist]Filan(High Elf) Zone: Broadband Reports | |
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Cesssnaa
join:2004-11-12
Charleston, SC
| Wow people are just now finding out about this. I'm not sure if you've ever heard of Default Radio, but this was brought up on episode 2.5 November 28, 2003. You can listen to this episode of Default Radio 2.5 by clicking here. »files.pig-monkey.com/audio/defau···02.5.mp3 This radio show isn't currently a weekly show anymore but they talked alot bout telecom, preaking,and hacking related stuff. The main website is at »www.defaultradio.com Enjoy! | |
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check all fine print
@optonline.net
| Optimum voice and Sunrocket are the only two that have stated policies that say the bottom line price is the bottom line price for unlimited calling, beyond that you take your chances.... (with ultra high use)
sunrocket at $199 a year ($16-25 depending on billing options), or optimum for $30-35 depending on package deals..
If the bottom line price matters.. this will probably change the growth patterns of the companies that surcharge/cancel customer accounts... | |
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Mordhem
Love it, Hate it.
join:2003-07-10
Baltimore, MD | ya  makes wonder I am a packet8 consumer hope some time soon they straighten that up | |
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Rogue Wolf
Is Kind Of A Big Deal In Yemen
join:2003-08-12
Troy, NY
·RoadRunner Cable
| Re: 8500 minutes before P8 contacted them not 3K Personally, I'm fine with that. I know that companies have to operate within a margin, and that abusing a certain plan can actually cause someone to be an expense to a company rather than a profit.
However, the primary objection here is to hidden, secret or otherwise non-up-front rules on just how much is "too much", and the penchant many companies seem to have in switching you to something more expensive the moment you cross a line you're more than likely unaware exists. VoIP companies, and many companies in general, would be much better off if they dumped the "unlimited" marketing claptrap and were transparent with the terms of their packages.
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I do NOT trust the Internet. Spread tin cans and string! | |
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raderator
join:2003-07-22
Conklin, NY | If they didn't have some kind of informal cap on residential users, business users would just sign up for the residential plan. Use your head. | |
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grannybeki
@insightBB.com
| Have you checked out www.phonehomeservice.com? I have my VOIP through this company which actually sells for Lightyear Alliance. There are no restrictions on outbound calls. I also have an 800 number with 500 minutes that only cost me $7.99 per month so my friends and family can call me for free. | |
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