Phoenix__1
join:2003-07-17
Holyoke, MA | That sucks
I hate it when companies hide small notes in like that. People should learn to be more up front about their policies.
--
Want to know how to get a free mini mac? Send me a pm. |
|
Defiance82
Computer Elite
Premium
join:2002-09-11
Reeds Spring, MO
clubs:  | Ouch. Now that sucks. Must be border line fruad but looks like it isn't! |
|
UBdude
Premium
join:2004-05-11
Buffalo, NY
| seems like all voip is this way. when i signed up for att cv the agreement had if you use more then 5000 minutes monthly you would be investigated.
--
Don’t let your friend ruin there life. Give them a Linux CD and lead them back on the right path. |
|
Damon85
Premium
join:2004-12-25
Louisville, KY
| I don't think anyone's disagreeing with their right to investigate high usage for business-relations. It's the way they're handling legitimate high usage and classifying it as non-residential usage, when in fact, it is.
Bait-and-switch or deceptive marketing, whichever you want to call it... |
|
Nerdtalker
Working Hard, Or Hardly Working?
Premium,MVM
join:2003-02-18
Tucson, AZ
clubs:
| reply to Phoenix__1
said by Phoenix__1  :I hate it when companies hide small notes in like that. As do I. That must really suck.
Looks like I won't be moving to VOIP anytime soon. |
|
RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
 ·AT&T Midwest
| reply to Damon85
said by Damon85 :Bait-and-switch or deceptive marketing, whichever you want to call it... Yup. And just because some other company is doing it too doesn't make it right. These folks need to be honest with their potential customers. They give a 30 day, 300 minute "trial" but once that's over you're locked in, and they won't let you out without a "disconnection fee" even after they pull the switch part of the bait and switch.
I see 'packet8sucks.com' is available. Maybe it's time to make an example of one of these. |
|
Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
 ·Comcast
| reply to Nerdtalker
said by Nerdtalker :said by Phoenix__1 :I hate it when companies hide small notes in like that. As do I. That must really suck. Looks like I won't be moving to VOIP anytime soon. Don't let one VOIP's stupidty and lies prevent you from taking advantage of VOIP. It's a great service with great potential!
--
YourIP.US - Quickly Locate Your IP!
EasyWhois.us - It's Never Been So Easy! |
|
rawgerz
In Debt we trust
Premium
join:2004-10-03
Grove City, PA
·Verizon Online DSL
 ·Sprint Mobile Broa..
| yeah...i would defiantly report that to the BBB its obviously not "unlimited" even though that in itself is an oxy moron..theres only 43,200 minutes in a month
same should go for broadband ips's it wouldent hurt to know..
--
Read this! |
|
Kearnstd
Elf Wizard
Premium
join:2002-01-22
Mullica Hill, NJ | reply to Phoenix__1
why do disconnection fees even exist, to me they allways seemed like a way to make money on people who probally leave due to crappy service.
--
[65 Arcanist]Filan(High Elf) Zone: Broadband Reports |
|
Cesssnaa
join:2004-11-12
Charleston, SC
| reply to Phoenix__1
Wow people are just now finding out about this. I'm not sure if you've ever heard of Default Radio, but this was brought up on episode 2.5 November 28, 2003. You can listen to this episode of Default Radio 2.5 by clicking here. »files.pig-monkey.com/audio/defau···02.5.mp3 This radio show isn't currently a weekly show anymore but they talked alot bout telecom, preaking,and hacking related stuff. The main website is at »www.defaultradio.com Enjoy! |
|
check all fine print
@optonline.net
| reply to Phoenix__1
Optimum voice and Sunrocket are the only two that have stated policies that say the bottom line price is the bottom line price for unlimited calling, beyond that you take your chances.... (with ultra high use)
sunrocket at $199 a year ($16-25 depending on billing options), or optimum for $30-35 depending on package deals..
If the bottom line price matters.. this will probably change the growth patterns of the companies that surcharge/cancel customer accounts... |
|
Mordhem
Love it, Hate it.
join:2003-07-10
Baltimore, MD | reply to Phoenix__1
ya  makes wonder I am a packet8 consumer hope some time soon they straighten that up |
|
yabos
join:2003-02-16
Ingersoll, ON | reply to UBdude
Strange. There's no limit on POTS is there? |
|
voiplover
Premium
join:2004-05-28
Portsmouth, NH
 ·callwithus
·Axvoice
| reply to Phoenix__1
Re: 8500 minutes before P8 contacted them not 3K
The subscriber used ~8500 minutes a month which cost P8 more than they are making on a $20/month plan. They didn't disconnect the subscriber they just tried to work out a solution. Many Voip providers would not have been so accommodating. I don't know of any voip providers offering DIDs and this many minutes a month for ~$20/month. If you do please post it, A.S.A.P. They need an affordable service.
Thank You |
|
voiplover
Premium
join:2004-05-28
Portsmouth, NH
·callwithus
·Axvoice
1 edit | reply to yabos
Re: That sucks
said by yabos :Strange. There's no limit on POTS is there? Of course there is. Who do you think changed the definition of the word 'Unlimited'. 
Check your TOS, and it also depends on the plan and the State that you are in. |
|
Rogue Wolf
Ate The Last Of The Pumpkin Pie
join:2003-08-12
Troy, NY
·RoadRunner Cable
| reply to voiplover
Re: 8500 minutes before P8 contacted them not 3K
Personally, I'm fine with that. I know that companies have to operate within a margin, and that abusing a certain plan can actually cause someone to be an expense to a company rather than a profit.
However, the primary objection here is to hidden, secret or otherwise non-up-front rules on just how much is "too much", and the penchant many companies seem to have in switching you to something more expensive the moment you cross a line you're more than likely unaware exists. VoIP companies, and many companies in general, would be much better off if they dumped the "unlimited" marketing claptrap and were transparent with the terms of their packages.
--
I do NOT trust the Internet. Spread tin cans and string! |
|
raderator
join:2003-07-22
Conklin, NY | reply to Phoenix__1
Re: That sucks
If they didn't have some kind of informal cap on residential users, business users would just sign up for the residential plan. Use your head. |
|
drewfell
join:2005-01-27
Puyallup, WA
clubs:
| reply to yabos
said by yabos :Strange. There's no limit on POTS is there? I haven't heard of a POTS company limiting your unlimited local calls, but they all limit your unlimited long distance plans. I think Qwest is something like 3000 minutes, then your account is put under review. |
|
oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA
| reply to voiplover
They're more strictly regulated by tariffs. If the limit isn't in the tariff, then it doesn't exist. VoIP is only governed my truth in advertising regulations which Packet 8 clearly violates by advertising that the service is unlimited while it's clearly not and clearly not disclosed in the unlimited calling advertisements.
--
Don't get it, demand it! The Anime Network www.theanimenetwork.com |
|
Denjin
join:2001-01-18
Schaumburg, IL
| reply to UBdude
Not true. With lingo I routinely make over 6,000 minutes of calls per month. Their billing page even counts down your minutes left from the number of minutes in a 30 day month.
said by UBdude :seems like all voip is this way. when i signed up for att cv the agreement had if you use more then 5000 minutes monthly you would be investigated.
--
Ningen wa, ningen da. |
|
