BSvictim
@151.198.x.x
|  Landline not reliable
I have Bell South here in Shreveport. BS's HQ is 3 states removed (Live in Shreveport LA, BSHQ in Atlanta, GA).
I lose phone service at least once a month.
BS thinks both my phone lines are on Cable X. They really are on Cable Y.
BS thinks there are 2 "unused" lines on cable Y.
Every 4 -5 weeks, BS connects those "unused lines" on cable Y to someone else.
I lose BOTH landlines!
It takes a call with the cell phone (standing outside to get decent reception)
The recording tells me my service will be restored "within 3 days."
I have to go through push button hell to get a human and promise to mention them personally in the lawsuit if we need help for my disabled child while the phones are out.
It usually is restored within 12 hours.
How do I know about the Cable X / Cable Y thing?
The BS repair guy who came out to my house the first time it happened told me. Showed me the documentation. He was the guy who cut my lines 2 hours earlier and "gave" them to others. There is much new construction in our area and BS needs more lines.
Whenever someone uses the old documentation (or Xeroxes old documentation), the discover "2 unused lines on Cable Y" and I suffer again.
My cable internet service has gone out once in 2-1/2 years - and was restored within 4 hours.
BS's invoice every month has a flyer promising me huge savings if I add BS DSL as my IP.........
Sure!
|
