SammySmith
join:2002-03-19
Decatur, IL
| [Cable] Half my available d/l speed
Tweak test
»ttester.broadbandreports.com/twe···a=normal
Line Quality
»www2.dslreports.com/speedresults···/1677677
I really thought my Insight Cable connection was capped at 2Mbs instead of the advertised 4Mbps, but now have decided it is something on my machine doing it, and I have no idea what it is. It is a fairly recent change. I did try the GlobalMaxTcpWindowSize registry entry as recommended, but no help. Anybody know what else might limit d/l speed?? I have XP with all updates, the latest free Zone Alarm and Norton's AV 2005. Best I know no spyware/adware. The machine run just fine otherwise.
To justify my thought, because I have a bootable partition on this machine with XP sp1 as supplied from Gateway and the drivers for my video and sound. There has been no windows updates or any protection software ever installed. I set this up just for these kinds of tests. I tried a d/l in this partition as well as my main one (Adobe Reader 7 setup file at »ardownload.adobe.com/pub/adobe/r···full.exe), and did get a close to 4Mbps d/l. So it has to be something on my main partition. Any hints or ideas???
Thanks |
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McSummation
Mmmm, Zeebas Are Tastee.
Premium,MVM
join:2003-08-13
Round Rock, TX
 ·AT&T Southwest
| You didn't answer all the questions, so:
1) Please run a speed test to »chi.speakeasy.net/ and supply the result URL.
2) Do you have a router? If so, make and model?
3) Which version of ZA are you using? If 5, uninstall it and rerun the tests. |
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SammySmith
join:2002-03-19
Decatur, IL
| reply to SammySmith
First, thanks for the responce.
speed test
»/speedtests/17···10754819
Router is a Network Everywhere (Linksys) wired 4 port Router.
But I have to be 99.9% sure it can't be that, the NIC or the cable modem or cabling, since I can boot to another partition on this machine, and I do get the speed as stated in my original message. That means everything as far as hardware is the same and undisturbed.
As fas as Zone Alarm
ZoneAlarm version:5.5.062.011
TrueVector version:5.5.062.011
Driver version:5.5.062.011
So you said version 5. Do you consider that part of 5? Zonelab update says I have the latest version. |
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Irish Shark
Play Like A Champion Today
Premium,MVM
join:2000-07-29
Las Vegas, NV
| ZA v5 affects some folks with a DL slowdown. UNINSTALL it. Do not just shut it down as the True Vector service is still running.
Retest your speed.
---------
If it is ZA v.5 that is the problem, we will give you a link to DL v4.5 which works OK.
--
“Ninety percent of the game is half mental.” Yogi Berra |
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SammySmith
join:2002-03-19
Decatur, IL
| Just a update. This forum said Zone Alarm 5 may be the culprit, and it was. I uninstalled it, and now I can do a 4Mbps per second. A reinstall did make the d/l slow again. Not sure what to do, find another firewall or just live with it. I don't do heavy file d/l that much anyway. |
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McSummation
Mmmm, Zeebas Are Tastee.
Premium,MVM
join:2003-08-13
Round Rock, TX | I sent you an IM. |
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johnbor
join:2004-03-30
Burton, OH
1 edit | Does it effect all connections and does shutting it off help or do you have to uninstall? |
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McSummation
Mmmm, Zeebas Are Tastee.
Premium,MVM
join:2003-08-13
Round Rock, TX | If ZA 5 is causing problems for an individual, it must be completely uninstalled. It only does this on some machines and we have no idea why.
We have access to version 4.5, which does not exhibit the slowdown. |
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SammySmith
join:2002-03-19
Decatur, IL
| Thanks to all who tried to help. I downgraded to ZA 4.5.594, and all seems OK. I am back to 4 Mbps d/l as advertised by my cable co.
I know I recently went from version 4 something I think to 5.5. I did it at a time when there were other issues affecting speed per the Insight forum. I never dreamed it would be Zone Alarm |
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McSummation
Mmmm, Zeebas Are Tastee.
Premium,MVM
join:2003-08-13
Round Rock, TX | I'm glad you got it fixed up.
This is not the first time we've seen ZA 5 cause speed problems. That's why we have a special web site all set up to help folks download ZA 4.5.  |
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gss1
join:2005-03-12
Dearborn, MI | reply to SammySmith
Wow! You were all correct. Even though I had a 4 Meg ISP service, I could never get above 2 Megs. I removed Zone Alarm and was able to obtain 4 Megs with the Speed Test!
Thank you for the help....:) |
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Irish Shark
Play Like A Champion Today
Premium,MVM
join:2000-07-29
Las Vegas, NV | There used to be a sticky at the top of the forum on this topic. We see it almost daily; so it is pretty easy to spot.
--
“Ninety percent of the game is half mental.” Yogi Berra |
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