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Sprint FastConnect virtual assistant not working »
« LAN Connection Timeouts  
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gh4456
Premium,VIP
join:2004-04-07
Beverly Hills, CA


1 edit
reply to joaks001
Re: Fastpath Weird Wild Stuff

Yes, It is an easy mistake as the entire provision for the DSLAM is deleted and rebuilt and if they don't enter a speed in for the upstream, then it defaults to 8000. Obviously you can't connect at 8000 (even though I have seen some 8Mx8M connections) so it connects at whatever speed it can handle.

You will need to contact your ISP to have it fixed =)

You may try contacting tech support directly, but you may get turned away, but then again maybe not, if you are just reporting that you provisioned incorrectly.

DSL Tech

joaks001

join:2005-02-02
Church Hill, TN

Ok, thanks!

I emailed my ISP, they have been really good about getting any issues addressed. I just hope Ill get to keep my fastpath. The difference on game servers has been unreal.

Based on what you said, I guess 512 is about as much throughput as I can get, otherwise, wouldn't my speedtest be over 412? I thought being at under 5k feet, I could get more if ever wanted to upgrade

gh4456
Premium,VIP
join:2004-04-07
Beverly Hills, CA

It all depends on how the actual lines are run from your nid back to the CO. You may be 5K arial ft, but 15K wire ft. Also, I do not know what specific agreement we have with your ISP. Most customers, we over provision, but your ISP may be different. If you are looking for a higher speed, just ask your ISP if you can get any higher. It may just not be loaded in the system.

DSL Tech
Forums » US Telco Support » EmbarqSprint FastConnect virtual assistant not working »
« LAN Connection Timeouts  


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