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Sprint FastConnect virtual assistant not working »
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joaks001

join:2005-02-02
Church Hill, TN

Re: Fastpath Weird Wild Stuff

So in the process of turning fastpath on they changed my provisioned speeds? I guess the first question to come to mind is "Is that a fairly easy mistake to make?"

Thanks for the quick answer DSL tech. So what your saying is that the fastpath being turned on should not be directly causing the wierd stats then?

Would this be something I need to inform my ISP of? Or sprint?
gh4456
Premium,VIP
join:2004-04-07
Beverly Hills, CA


1 edit

Re: Fastpath Weird Wild Stuff

Yes, It is an easy mistake as the entire provision for the DSLAM is deleted and rebuilt and if they don't enter a speed in for the upstream, then it defaults to 8000. Obviously you can't connect at 8000 (even though I have seen some 8Mx8M connections) so it connects at whatever speed it can handle.

You will need to contact your ISP to have it fixed =)

You may try contacting tech support directly, but you may get turned away, but then again maybe not, if you are just reporting that you provisioned incorrectly.

DSL Tech
joaks001

join:2005-02-02
Church Hill, TN

Re: Fastpath Weird Wild Stuff

Ok, thanks!

I emailed my ISP, they have been really good about getting any issues addressed. I just hope Ill get to keep my fastpath. The difference on game servers has been unreal.

Based on what you said, I guess 512 is about as much throughput as I can get, otherwise, wouldn't my speedtest be over 412? I thought being at under 5k feet, I could get more if ever wanted to upgrade
gh4456
Premium,VIP
join:2004-04-07
Beverly Hills, CA

Re: Fastpath Weird Wild Stuff

It all depends on how the actual lines are run from your nid back to the CO. You may be 5K arial ft, but 15K wire ft. Also, I do not know what specific agreement we have with your ISP. Most customers, we over provision, but your ISP may be different. If you are looking for a higher speed, just ask your ISP if you can get any higher. It may just not be loaded in the system.

DSL Tech
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