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legalbegal
No Mercy
Premium
join:2004-11-08
Beverly Hills, CA

reply to legalbegal
Re: Pluto Data Credit Card Charge

I did some research and called that toll free number several times. Each time I got different information about their location. I was told that they had refunded my card but no one would tell me who "PLUTO DATA" was. The toll free number claims to be just an answering service but they seems to have my credit card information though. However, after they said it had been refunded, the information magically dissappeared from their system.

They are located in Baton Rouge, LA...

Answer Quick
7415 Town South Avenue
Baton Rouge, Louisiana 70808
(888) 766-1111 Toll-free
(225) 766-1111
(888) 766-1506 Toll-free fax
(225) 766-1506

I called the Baton Roughe Police Department and filed a report. I have called my credit card company and will call the FBI and file a report as well.

Even after telling them that I filed a report they do not have the information to give me.

Sounds like a scam to me. I know that if "THEDOWNLOADPLACE.COM" is behind it, they are going DOWN for this SH*T. Seems like ever since I reversed their charges on my card for their fraudulent junk, strange things have been happening.

So if anyone else has had a problem such as this, please do post.
--
Providing services for individuals who have been ripped off by sites such as thedownloadplace.com is my primary focus. Do not allow yourself to be scammed. Fight Back!

emulation

join:2005-02-21
Baton Rouge, LA

I work for Answer Quick. It's an answering service, much like the ones that answer your doctor's phones after hours. We handle many compaines, Pluto being one of them. Pluto gave us a website that we log into and with a little information we can look up a charge and make a refund. We don't have you entire credit card number unless you give it to us. And we don't need the credit card number to look you up either, just your last name, and maybe a first if there's more than one of your last name in the system. However, we really don't have any information on the companies that receive your credit card numbers. Pluto is a credit card clearinghouse. I personally don't klnow to what extent they're involved with the individual charges, but I do know what my boss told me, and that's that they aren't the one's who are the actuall recepient of your stolen card number. They take any credit card information given them by a retailer and they process it with Visa, Mastercard, or whomever. So when a charge shows up on your card from Pluto Data, it means that whatever company hires Pluto to process their credit cards for them. This means that the retailer does not have the ability to handle these charges on their own. Now, with that information do what you will. However, know that Answer Quick isn't your problem, and when the operators tell you they don't have anymore information, they're not trying to "pull wool over your eyes", but merely attempting to keep their job. Most of us are college students, and we can't afford to lose our jobs. Filing charges against Answer Quick won't do you a bit of good, as they're not the problem. If you suspect fraud, you've got bigger problems than messing with some answering service in Louisiana. People don't get credit card numbers for no reason. Perhaps you should consider being a tad more careful what you do with your cards. My credit cards don't have any fraudulent charges, then again, I don't go buying porn on the internet or other interesting purchases. You need to call your company and change your number ASAP.


legalbegal
No Mercy
Premium
join:2004-11-08
Beverly Hills, CA

First off,

How would you make any deduction that anyone purchased "porn" on the Internet? Why would you get involved in an online discussion if you were not guilty?

Why are you defending anyone for that matter?

You just give more incentive for authorities to come after you. Who cares what your boss says?

When I called Answer Quick, I was told several different things such as you are located in Washington State, New York and even was hung up on several times JUST for trying to get some answers about these charges on my credit card.

It is obvious that this is a scam, and you should know that IP Addresses are recorded here and that logging in through a PROXY won't work because 'anonymous' proxies are not anonymous when the Department of Homeland Security and the FBI are involved "WHICH THEY ARE".

If you want to give excuses, you should call the Baton Rouge 2nd Precint Police Department and give THEM your excuses. They are the one's who you might want to give the answers to "EMULATION".

And you are very wrong in concluding that Answer Quick has no part in this fraud. If you only WORK for them, you would care less and would not be posting here. Obviously you felt it was neccessary to defend YOURSELF.

If Answer Quick is the only party who has access to "PLUTO DATA'S" contact information and is using the PLUTO DATA system, then what makes you think that the authorities are not going to look at YOU FIRST and FOREMOST? Don't post your pathetic excuses here.

You are criminals and I hope that they put you out of business because you are shady and deceptive.

If you are a college student, I would suggest you go get another job real quick or let your Academic Counselor at LSU know you'll be sitting next semester out.


legalbegal
No Mercy
Premium
join:2004-11-08
Beverly Hills, CA

reply to emulation
Filing charges against Answer Quick won't do you a bit of good, as they're not the problem.

Yes dear, filing charges against Answer Quick would be the ONLY way to get the ball rolling. If Answer Quick did not want to get involved, then they should screen their clients with more scrutiny and ensure that they are running a "legitimate" operation. Period.

If you suspect fraud, you've got bigger problems than messing with some answering service in Louisiana.

Sounds like you are trying to create a detour. I think I will also notify the State of Louisiana Office of the Attorney General as well as the BBB and the State Corporation Commission TODAY!

People don't get credit card numbers for no reason. Perhaps you should consider being a tad more careful what you do with your cards. My credit cards don't have any fraudulent charges, then again, I don't go buying porn on the internet or other interesting purchases.

People (probably YOU) break into Internet Servers ALL the time and STEAL contact information. I personally am a developer who has to make purchases online quite a bit with our "Company Credit Card". So implying that our Company Credit Card was used to make a PORN purchase is ridiculous and quite interesting.

The representative at Answer Quick did say that the fradulent charge was made to purchase a DVD. I am wondering now if ANSWER QUICK knows more than they say. Are you making an ASSUMPTION that I purchase porn or do you know for SURE in that YOU KNOW WHAT THE FRADULENT CHARGE WAS USED TO PURCHASE? Sounds to me like you know.

And how do WE know what you go online purchasing? You could be sitting on a stack of porn as far as we know. Don't just show up on a message board and expect any respect because you made 1 post. We don't know you or care what the hell you purchase online.

Be very Careful what you type. It may just come back to haunt you.

emulation

join:2005-02-21
Baton Rouge, LA

ad hominem much?

Look, I don't care who you file a report with, because it will never affect me. I'm making posts from my home IP and I (oibviously) don't care if you log it.

Look, I wasn't being rude to you, but merely attempting to tell you what was going on. I was trying to help you.

Haunt me? I'd like to know how.

This thread is hilarious.


legalbegal
No Mercy
Premium
join:2004-11-08
Beverly Hills, CA
No you are hilarious. Get a life.

Phaetos

join:2003-09-21
Slaughter, LA


moderated:
February 23rd, @09:01PM

reply to legalbegal
said by legalbegal See Profile:

People (probably YOU) break into Internet Servers ALL the time and STEAL contact information. I personally am a developer who has to make purchases online quite a bit with our "Company Credit Card". So implying that our Company Credit Card was used to make a PORN purchase is ridiculous and quite interesting.
Begal,
I find that a bit harsh of a statement. I agree that what has happened to you is wrong and scary that it can happen. But going around accusing people of breaking into servers to steal information with absolutely NO proof of that can get you in just as much trouble as you are trying to cause for that individual that tried to give you a very honest and what they considered helpful information. I have lived in Baton Rouge my whole life and have known people that worked for Answer Quick and myself have worked for an answering service, of which you apparently never have. Never, not once, have they ever been accused of such a thing. If they had I can guarantee you it would have ended up on any of our news channels, they are fiends for getting that kind of information for a story AnswerQuick has been a long respected member of the commercial community for as long as I can remember. What the poster said was very true. All they are is an answering service. If a client gives them a way to access information, then so be it. AnswerQuick is not a scam and is in no way directly affiliated with stealing credit card information.

Just my 2 cents worth.


legalbegal
No Mercy
Premium
join:2004-11-08
Beverly Hills, CA


moderated:
February 24th, @04:03PM

Phaetos,

Funny you would comment what I said in defense of myself. I was merely returning the insult back to a "NEW" poster who implied that I purchased porn online and that's why I made those comments. If "Answer Quick" did not want to get involved, then "Answer Quick" should have kept their distance.

You see they are STILL answering the phones for "Pluto Data" -whomever Pluto Data is. No one knows who they are or how to contact them.

The reason that any scamming business is viewed a repected member of any community is because they have yet to be CAUGHT. Just because they look legit doesn't mean that they are.

How would you know what they have been accussed of unless you have the inside track? I have lived in Baton Rouge as well and have relatives who reside there. You should be careful what you imply unless you know the whole story.

Good luck with your Answering Service Career, Phaetos!

Phaetos

join:2003-09-21
Slaughter, LA


moderated:
February 24th, @04:02PM

said by legalbegal See Profile:

Phaetos,

How would you know what they have been accussed of unless you have the inside track? I have lived in Baton Rouge as well and have relatives who reside there. You should be careful what you imply unless you know the whole story.


Apparently you don't read well nor think clearly in your current state of rage. If you read what I said, " Never, not once, have they ever been accused of such a thing. If they had I can guarantee you it would have ended up on any of our news channels, they are fiends for getting that kind of information for a story " I never implied that I knew the whole story. If you can't tell from the way it was written that it was a PERSONAL opinion, then I doubt your legal skills also.

jdiddypdx

join:2003-08-06
Lake Oswego, OR

As someone that has worked in for a credit card bank (FCNB). Here is what you do. Don't call the number on the statement. Call your bank ASAP. Have them put a dispute on the transaction. Every FDIC insured bank has their own security department that will do all the leg work for you. Keep in mind, it's the banks money not yours at this point not yours. If you see another charge. Call again, change your credit card number. Bingo your done.


kfolsom
Where the fit hits the shan
Premium
join:2003-01-31
Yucaipa, CA

edit:
February 26th, @02:28AM

reply to legalbegal
retracted


prestonlewis
Premium,MVM
join:2003-04-13
Sacramento, CA
·VoiceStick
·Comcast
·Pacific Bell - SBC
·DSL EXTREME
·Vonage
·VoicePulse

reply to emulation
said by emulation See Profile:

I was trying to help you.
This thread is hilarious.
Your company agreed to represent these scamsters and be the public face for them. If anyone needs help, it is your company who agreed to have your phone number pasted on all of these scams and you ARE the first number/company called by victims, police, banks and others investigating these numerous crimes. Your reference to these numerous crimes, which your company willingly is a part of, as "hilarious" is an indicator of your company's bad taste and poor business practices. You'll not find it hilarious if your company is run out of business for agreeing to be the front for these crimes and you and your college buddies have to go find work in some pizza parlor somewhere. I don't think you'll get the last laugh being associated with criminals.


www4chanorg

@attbi.com


moderated:
February 26th, @01:30PM

reply to legalbegal
People (probably YOU) break into Internet Servers ALL the time and STEAL contact information. I personally am a developer who has to make purchases online quite a bit with our "Company Credit Card". So implying that our Company Credit Card was used to make a PORN purchase is ridiculous and quite interesting.
[mod edit] - flaming has no place in this thread or on the site - just FYI


drf432

@cableone.net

reply to emulation
So you work for an answering service? I worked at one for about 10 years through high school and college. That job gave me my ulcer and I never looked back getting out of that place. Get your degree and get the hell out of there. I sure feel for ya...


IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL


edit:
February 27th, @02:06AM

reply to emulation
"I don't go buying porn on the internet or other interesting purchases. You need to call your company and change your number ASAP."

That's it - blame the victim. Would you like to bet that many of these people have never purchased an type of porn on the internet?

If the original posters story is 100% legit. I highly doubt they were surfing pay porn sites from the hospital after surgery.

Now granted a purchase may have taken place on a site that might not be 100% trust worthy. But more than likely a database somewhere has become compromised. I think a quick look of the news would show that this month hasn't been good for at least one bank and a credit agency. Those being Bank of America and ChoicePoint.
--
Test Your Security

Cable Diagnostics
Iggyz Blog ZoneAlarm Help


FraudSux

@cox.net
Interesting point about our POS system called The Federal Reserve which is by the way owned by private "investors" and has nothing to do with American Government.

Something tells me this Pluto Data stuff is just the tip of the iceberg.


ummm101234

@gsk.com

reply to Phaetos
Re: Pluto Data Credit Card Charge

Seems like if Answer Quick is such a great company - they would pull the plug on Pluto Data ltd, since they must be receiving a ton of calls for unauthorized charges. Also, I have worked for a call center before and the entire operation there was not professional. This was somewhere else besides AnswerQuick, but I tell you the people they hired and the stuff that went on there was not the best in the world.

Kip patterson
Premium
join:2000-10-23
Columbus, OH
I think most folks here have concluded that they terminated Pluto several days ago.

You seem to have had a bad experience. In what way does it apply to AnswerQuick?


sweintz
Premium
join:2002-03-01
Hamden, CT

reply to ummm101234
said by ummm101234:

Seems like if Answer Quick is such a great company - they would pull the plug on Pluto Data ltd, since they must be receiving a ton of calls for unauthorized charges. Also, I have worked for a call center before and the entire operation there was not professional. This was somewhere else besides AnswerQuick, but I tell you the people they hired and the stuff that went on there was not the best in the world.
Dude - pay attention. Answerquick pulled the plug on them a while ago.
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