PetePuma
How many lumps do you want
Premium,MVM
join:2002-06-13
Arlington, VA
|  Two Q's on install
Looks like I can move ahead and order, but had 2 questions that I don't know the answers to...
1) When you order FIOS, are you forced to convert your POTS service also? Or can you keep that on copper?
2) Our current NID is currently on the side of the house where we've done a lot of work (where we wouldn't want to rip out drywall inside). Will VZ do the fiber run to a different entrypoint? (Our house is brick/cinderblock construction - will that also affect things?)
Thanks. |
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peterl1365
join:2005-01-03
Murrieta, CA
| said by PetePuma  :Looks like I can move ahead and order, but had 2 questions that I don't know the answers to... 1) When you order FIOS, are you forced to convert your POTS service also? Or can you keep that on copper? 2) Our current NID is currently on the side of the house where we've done a lot of work (where we wouldn't want to rip out drywall inside). Will VZ do the fiber run to a different entrypoint? (Our house is brick/cinderblock construction - will that also affect things?) Thanks. 1. I asked this question as well, and I was told by the Verizon CSR that I could not keep my POTS service. Take that for what it's worth, which may not be much.
2. sorry, dunno |
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Tzale
Proud Libertarian Conservative
Premium
join:2004-01-06
Sweden
 ·Verizon FIOS
 ·Optimum Online
| reply to PetePuma
said by PetePuma :Looks like I can move ahead and order, but had 2 questions that I don't know the answers to... 1) When you order FIOS, are you forced to convert your POTS service also? Or can you keep that on copper? 2) Our current NID is currently on the side of the house where we've done a lot of work (where we wouldn't want to rip out drywall inside). Will VZ do the fiber run to a different entrypoint? (Our house is brick/cinderblock construction - will that also affect things?) Thanks. Why would you want to keep your phone on copper? FIOS Phone is just a digital phone, it works better then copper and it uses your existing in home wiring.
As for that, I'm sure it'll be fine. They can probably run the wire somewhere else for you.
-Tzale
--
"They who would give up an essential liberty for temporary security, deserve neither liberty or security."--Benjamin Franklinhttp://www.megaherz.com |
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ScottF12345
join:2002-01-17
Silver Spring, MD
| I run a business out of the house and have 5 lines... 3 are under the business name and 2 are under my name.. the 2 under my name are being switched off copper, but the other 3 arent. They first told me they couldnt because it was under a different name. I had the tech make a couple phone calls and he called me back and told me that they couldnt because the equipment they are using now only supports 4 lines. In the furture they will be able to support more. Basically, I am having some over copper and some not. So I don't think you'd HAVE TO have it switched |
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peterbilt
join:2005-01-27
Rowlett, TX
| reply to PetePuma
said by PetePuma :1) When you order FIOS, are you forced to convert your POTS service also? Or can you keep that on copper? You can't keep it on the copper, and like Tzale said, why would you?
2) Our current NID is currently on the side of the house where we've done a lot of work (where we wouldn't want to rip out drywall inside). Will VZ do the fiber run to a different entrypoint? (Our house is brick/cinderblock construction - will that also affect things?) The ONT will need to be placed near the existing DMARC. Currently the wires in your house all home run to there and connect to the copper leading to the street. They will basically make a jump from the DMARC to the ONT to connect your phone service. They put my ONT right next to the DMARC. On the inside of that wall (conveniently the garage) they drilled a hole and ran wires through for the power (PS/BBU), which were mounted on the wall. They ran the CAT5 up the outside wall and in through the overhang to the attic, and on to the room. My home is also brick, as are most of the [newer] homes in the DFW area, they drilled right through it. |
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PetePuma
How many lumps do you want
Premium,MVM
join:2002-06-13
Arlington, VA
| said by peterbilt : said by PetePuma :1) When you order FIOS, are you forced to convert your POTS service also? Or can you keep that on copper? You can't keep it on the copper, and like Tzale said, why would you? I like the security of knowing that my phone will still be powered even if we lose power.
said by peterbilt :The ONT will need to be placed near the existing DMARC. Currently the wires in your house all home run to there and connect to the copper leading to the street. They will basically make a jump from the DMARC to the ONT to connect your phone service. They put my ONT right next to the DMARC. On the inside of that wall (conveniently the garage) they drilled a hole and ran wires through for the power (PS/BBU), which were mounted on the wall. They ran the CAT5 up the outside wall and in through the overhang to the attic, and on to the room. My home is also brick, as are most of the [newer] homes in the DFW area, they drilled right through it. The problem is that the inside wall at the DMARC is not accessible without significant ripping out of walls (there is now a bathroom, tile and all, on the inside wall directly at the demarc. This was done by the prev. owners of the house, so there's nothing on the insode of that whole side of the house where the demarc is. There's no place to put an interior power source within 15-20 feet of the outside demarc point.
I realize this is a specific q, but I'm not sure who i could call to get an answer. I'd hate to have them come out to say "sorry, we can't do that". |
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ScottF12345
join:2002-01-17
Silver Spring, MD
| reply to peterbilt
said by peterbilt : said by PetePuma :1) When you order FIOS, are you forced to convert your POTS service also? Or can you keep that on copper? You can't keep it on the copper, and like Tzale said, why would you? 2) Our current NID is currently on the side of the house where we've done a lot of work (where we wouldn't want to rip out drywall inside). Will VZ do the fiber run to a different entrypoint? (Our house is brick/cinderblock construction - will that also affect things?) The ONT will need to be placed near the existing DMARC. Currently the wires in your house all home run to there and connect to the copper leading to the street. They will basically make a jump from the DMARC to the ONT to connect your phone service. They put my ONT right next to the DMARC. On the inside of that wall (conveniently the garage) they drilled a hole and ran wires through for the power (PS/BBU), which were mounted on the wall. They ran the CAT5 up the outside wall and in through the overhang to the attic, and on to the room. My home is also brick, as are most of the [newer] homes in the DFW area, they drilled right through it. I'm keeping a couple lines on copper... |
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splicer2
Premium
join:2004-08-27
Pasadena, MD
| reply to ScottF12345
Your situation is unique. If you only had 4 lines, they would move them all to the fiber. Since they want to sell the service and the other 3 lines are business lines, they will accomodate you. Since the service is so new, I dont think they even have the ONT's to provide more than 4 phone lines. They do make them but their for multi-dwellings and businesses, not sure if their even available yet. Strictly residential right now. |
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GernBlanston
join:2005-01-08
51464
| reply to PetePuma
You can order DATA only for residential FIOS.
ONT's currently support up to 4 normal POTS lines.
You could order DATA only, and then order VoiceWing IP telephone service. Then port your existing Copper POTS lines onto the IP phone system. |
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peterbilt
join:2005-01-27
Rowlett, TX
| reply to PetePuma
said by PetePuma : I like the security of knowing that my phone will still be powered even if we lose power. The included BBU (battery back-up) will provide power to the dial-tone service for 4 hours in the event of an outage. |
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CA FIOS Tech
join:2005-01-24
Malibu, CA
| reply to PetePuma
said by PetePuma :Looks like I can move ahead and order, but had 2 questions that I don't know the answers to... 1) When you order FIOS, are you forced to convert your POTS service also? Or can you keep that on copper? Typically when a customer requests FIOS, they convert their POTS lines as well. I am not sure why anyone would stay on copper due to it's inherent problems such as static, noise, crosstalk, shorts, grounds, opens and on and on... I do understand your desire to have always on phone service and copper can do that if you experience a power outage, but the Battery Back Up (BBU) should supply 8 hrs (that's what we are told and taught in class) of talk time but no data. 2) Our current NID is currently on the side of the house where we've done a lot of work (where we wouldn't want to rip out drywall inside). Will VZ do the fiber run to a different entrypoint? (Our house is brick/cinderblock construction - will that also affect things?) What we are doing in California is after a FIOS order has been placed, a prefield of the location (home) is done to determine what will be required to bring the fiber drop to the home. If it is aerial, how long the drop run is, and if buried will there need to be any digging to place the drop. We do try to bring it to where the current DMARC/NID is located as that makes it easier for us to tie in the existing house wiring to the ONT. Sometimes the slack box (for excess fiber drop) will be premounted by the prefielder, sometimes not. Once the fiber drop & ONT are placed and the "Cat 5e" is run (limited to 295') to where the primary PC & wired or wireless router are, we will then activate the ONT and cut over the dial tone and data services to the fiber. We have been told not to fish walls or crawl attics unless it is lighted and floored. To much of a liability and possibility of incurring a property damage by putting a boot through your ceiling. With that said, we will run the "Cat 5e" cable on the outside of the premise and drill in or out to place the the RJ45 outlet. From there we will run additional "Cat 5E" to other PC locations to feed them hardwired. Now if the customer wants to do all the pre-drilling where we only have to place the cable, all the better. That makes it a little easier on us. It also puts the liability on him or her of drilling through an electrical line or plumbing. Please keep in mind that what I just describe above is what we are doing here in California and out of a specific district. What other states or areas are doing could and can be different depending on local management decisions. We really try and make the customer happy. The hardest part at times is not the physical labor but working on customers PC's. The majority of which are not as computer literate as those in this forum. Hopefully this answers your questions. A little background on me. I am a 28 year outside field tech of fGTE/Verizon, most of which was cable maintenance. Recently attended Fiber Installation school back in Nov/Dec. Have done about a dozen FIOS installs and each have typically taken all day to complete. The area in which we are doing the installs is not a tract community but all custom to real old homes in a somewhat remote area of Los Angeles County. |
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PetePuma
How many lumps do you want
Premium,MVM
join:2002-06-13
Arlington, VA | Great info. Thanks. |
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FDM80
join:2001-07-16
Silver Spring, MD
·Verizon FIOS
| reply to PetePuma
said by PetePuma :Looks like I can move ahead and order, but had 2 questions that I don't know the answers to... 1) When you order FIOS, are you forced to convert your POTS service also? Or can you keep that on copper? 2) Our current NID is currently on the side of the house where we've done a lot of work (where we wouldn't want to rip out drywall inside). Will VZ do the fiber run to a different entrypoint? (Our house is brick/cinderblock construction - will that also affect things?) Thanks. When I talked to the lady on the phone when I ordered FIOS I was told that you do not have to move the phones to fiber. She said the only reason someone might want to not move them over is if their power goes out a lot. My street has lost power probably 5 times over the last 2 years due to some picky transformer up the street. She said I had the option, but I will still be moving it to fiber. |
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BobTheBarber
join:2005-01-27
Lutz, FL
| reply to peterbilt
unless you live in hurricane country...we lost power for day one cane and a weeks the next....phones worked fine though...4 hours doesn't get you far in that though. Still had mine switched over though. I guess that's what cell phones are for...
--
Question everythig(epecially God,love,and prescription drugs),trust no one(except Johnny Cash),and don't be afraid to feel. |
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slogun1
join:2000-10-20
Syosset, NY
| Yea, was told here in NY your phones had to be switced to FIOS during install.
I'm not worried about extended power failure too much in this era of cell service(in terms of phone availability, though what I'd lose is perishables would be a b@#$h). |
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