said by Bobcat :

Thanks for clarifying that. Serves me right for believing what's published on Cablevision's web site.

As far as Verizon's ass is concerned, the best customer support is one that you never need. And I haven't had to call Verizon customer support. My DSL connection works 24/7 for months at a time, which is something that my OOL connection never did. Plus, the best thing about Verizon DSL is that I'm giving Cablevision $500 less per year than I used to!

And, of course, my Verizon phone service is $17 per month, which is much cheaper than that crappy VoIP service provided by Cablevision, and my phone works all the time, even during power failures.

said by Bobcat :

My cell phone has all the features I want, including free long distance, plus a bunch of features that I don't even know how to use. And I can take my cell phone with me; try to do that with OV.

Bottom line is that I see no reason for VoIP when my cell phone is even better. And the $17 (including all taxes and fees) POTS line means I'll have reliable E911 service even during a power failure.

said by hailinfantry :

So will I. I have a battery backup. Enjoy your celly when the towers are maxed during an emergency...when you'd likely actually require the use of enhanced/emergency 911 service.

said by Bobcat :

#1 - It's likely that your OV service will die during a power failure, because Cablevision does not properly maintain their battery-backup equipment.

#2 - I'd use my POTS line for 911 during an emergency, so any cell site problems would not be an issue.

said by hailinfantry :

...
Also, there is a brand new hardened battery backup/power supply at the node just in front of our building.
...