nickb
Still Waiting For My Flashcom Rebates
join:1999-07-10
Brooklyn, NY
| [Vonage] Choppy with a Motorola
Helping a friend troubleshoot.
Customer since May. Verizon DSL in Boston. 1.5/384. Problem is frequent "choppiness". It's not the internet (I'm an old hand at this and its been tested up the wazoo, including by Verzion) and the internal network is fine, stable, not overloaded etc. etc. Wired phone, not cordless. Changed codecs via dashboard, no difference.
Could it be the Motorola unit? Firmware, or a Vonage change? He hates calling for support, so wants all info lined up before calling them. Can they do anything from their end?
Thanx
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The human-centric computer security weblog -- »www.nickbraak.com/weblog |
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rmturner
join:2001-10-18
Kennesaw, GA
 ·Speed Factory
 ·Comcast
| If you've tested his internet connection thoroughly, and data is flowing in a steady stream, then I have no answer. Otherwise, a router with QOS could help. 384 up should be handling voip no problem. In my case, my particular residence had a flaky dsl connection (3000/384)and truck rolls didn't help. QOS on the router (Linksys WRT54G) helped some. It went away completely when I tried it with a Comcast cable connection, presumably because their connection is traffic-shaped. Others here have perfect DSL connections and wouldn't think of going cable.
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"No matter how I struggle and strive, I'll never get out of here alive". Hank Williams |
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TuscanRaider
join:1999-08-14
Fountain, CO
clubs: | reply to nickb
quote:
a router with QOS could help
»WRT54GS Sale at Best Buy |
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