shwooz
join:2004-09-07
Urbana, IL
1 edit |  [News] Insight Using Sandvine To Control P2P Traffic
I was just advised by a member of Insight management that they are indeed using Sandvine »www.sandvine.com/solutions/p2p_p···ngmt.asp to shape and control P2P traffic.
It was implemented during the speed upgrade several months back. Because of the high volume of complaints, they have bypassed it for now. According to the technician, Sandvine wasn't meant to halt P2P traffic, rather route the traffic down the least-cost network path. This fall when asked if they were using Sandvine, they denied it. They claimed they had absolutely NO idea what was going on. So for the 2 months that no one was able to connect to P2P, Sandvine was to blame. I would think it would be obvious to them what the problem was considering after the implementation of Sandvine is when the complaints started rolling in.
On 12/13 P2P traffic was once again halted and I was probably the first person to complain, as I was sitting directly in front of the computer as it happened.
I was advised by a senior Insight management technician that things should return to normal by the end of the night, and within 3 hours all was restored. It appears to me that the sole purpose of Sandvine is to reduce network traffic originating from P2P servers.
With this in mind, are we once again going to experience a halt to P2P traffic when they decide to re-implement Sandvine? I commend Insight for their quick response to the 12/13 issue, however, the 2 month outage this fall still irks me! |
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qos
join:2003-09-19
Beverly Hills, CA
1 edit | Re: [News] Insight Using Sandvine To Control P2P T
I think I may be the next victim of this POS...WinMX ...Bittorrent limited to 5K (Ive tested different BT ports/trackers/torrents)...called insight "wreck" support and they wouldnt escalate or even start a ticket for me on this issue but the NOC somewhat confirmed they have these "capabilities" and that they would use it to "protect" (gimme a F@cking break) the network...Im going to keep tshooting this and hopefully this isnt an insight problem but this is leaving a very bad taste in my mouth... |
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AlkalineArmy
Premium
join:2002-03-14
Greenfield, IN
| reply to shwooz
Hmm, I use P2P quite often and I've never seen any sort of issue that only affected P2P. I use Bittorrent and Soulseek most often, but I also sometimes use Ares and even Kazaa on rare occasions. If I notice any problems, I'll be sure to post here and complain to the office like crazy.  |
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IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL
2 edits | reply to shwooz
Re: [News] Insight Using Sandvine To Control P2P Traffic
Well this again seems to be a communication issue within Insight. Because other upper management seems to be under the impression that they are in fact NOT using this technology. It seems to be that they definitely have not put this in place in all regions. As I said in another thread today. I don't feel I'm seeing anything related to filtering. If they are filtering. This very well might explain why users are seeing different types of issues in other areas. This might be related to why some users are having issues related to high pings and gaming. Personally I'm still thinking that is more related to Xbx specifically or other factors. But you never know.
Just add a post in my blog on this. Linked previous threads and articles. Also added links related to the gaming issues and speeds that users have been reporting.
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Test Your Security
Cable Diagnostics
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Meeble
join:2002-09-19
Champaign, IL
| reply to shwooz
Re: [News] Insight Using Sandvine To Control P2P T
given the scop of the place where I work I have seen this come to fruition hundreds of times in the past.
I prsonally wouldn't doubt that somewhere on insight or on at&t there is an implementation of sandvine, whether a rogue middle mgr gave the order or it was a trial or a li ... whaqtever I would bet there is some implementation of it. Just look at the problems various ISP cutomer have been having with port problems lately..... p2p, now cox an world o warcraft users, sandvines p2p is supposed to route throuh the most cost effective. How often do you think this port rangin that gets fwd goes through a p*ss poor system like lvl 3 in washinton is notorious for, an gets dropped etc. Maybe th ability to access things aren't the ISP's fault directly because they buy into the technology based on what they are told. From all reports of what we've seen th current implmentation of Sandvines QoS and P2p setup was somewhat lacking but a good first step for what it is trying to accomplish. The addtl overhead to run it a couple places have deemed it not worth it, or used the dreaded 'value added' catch phrase lol. |
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drewrw
join:2004-12-21
Shepherdsville, KY | reply to qos
You dont understand. Why should we support a p2p program? Please tell me.... You use those programs at your own risk.
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Insight BB high speed internet technician. |
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drewrw
join:2004-12-21
Shepherdsville, KY
| reply to shwooz
Our pets or priority escalation tickets are meant for customers who have had multiple connections issues. For example, multiple trouble calls which include no synchs, intermittent connections, failed install, and the list goes on. We are told by managment not to escalate these tickets because your p2p is slower than you want it. lol
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Insight BB high speed internet technician. |
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IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL
| reply to drewrw
No one said that should offer support for anything. But you shouldn't be blocking any program that can have a legitimate usage. BitTorrent in fact has many legit uses for end users. Many game companies are using the technology in different ways. Some Linux distros are now being released this way. Those are just 2 examples.
It's interesting how you've totally decided not to address the topic of the thread. You've stated an opinion - which I have no problem with you doing. But I don't see you confirming or denying the use of a filtering application. Which was the main topic here.
I should point out I missed the "o" in Xbox above - lol.
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drewrw
join:2004-12-21
Shepherdsville, KY
1 edit | reply to shwooz
. |
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shwooz
join:2004-09-07
Urbana, IL | I'm sorry but they already told me that they were in the Champaign-Urbana area. |
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drewrw
join:2004-12-21
Shepherdsville, KY
1 edit | . |
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qos
join:2003-09-19
Beverly Hills, CA
| reply to drewrw
said by drewrw  :You dont understand. Why should we support a p2p program? Please tell me.... You use those programs at your own risk. I dont think anyone here is asking insight to provide support for a p2p program but we are asking that you maintain a unfiltered, non blocked, non throttled pipe...Is that too much to ask??...drewrw I dont think you get the issue...what is your position at insight?? If you arent a engineer of some kind then you might not understand what we are refering to.
BTW: My P2P issues were resolved and disappeared as fast as they came and the ability to do some "network control" and or Sandvine was somewhat confirmed by an Insight NOC |
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drewrw
join:2004-12-21
Shepherdsville, KY
1 edit | reply to shwooz
. |
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shwooz
join:2004-09-07
Urbana, IL
1 edit | Drew.. you are in Kentucky. I am in Urbana Illinois. I am sure things work a little differently here. Apparently you do not believe me. "They" refers to Insight (read the first post of this thread), then call Lionel at Insight (217-384-2500) and ask him if they implemented Sandvine this fall. Do you understand that? |
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Meeble
join:2002-09-19
Champaign, IL
| reply to drewrw
said by drewrw :You dont understand. Why should we support a p2p program? Please tell me.... You use those programs at your own risk. from my numerous call to insight you would be better off instead of spending time postin here to bone up on some networking courses an maybe take some certification training. I've had to explain basic networking principles to tier 2 support on several instances when I was having problems and being told the problems were my machine. ::cough:: major article posted on every tech news site days later ::cough::
nbr 2 -- noone is asking you to troubleshoot or support anything software side. There is a difference between packet shaping, port scanning/blocking and supporting software. Again please refer to my first point.
but seriously Blizzard is using p2p ports to distribute patches and downloads for '2004's game of the year'* ... I've been gettin Linux distro's and other legal iso's off torrents for almost 2 years now.
It boils down to people making decisions abou technology they don't understand and taking the word of people trying to sell them things. Until the people making these decisions (including up to the lvl of Congress 'people') this will be an issue with groups who hav large financial backings trying to influence law and policy of both corporations and the Government. |
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insight user
@insightBB.com | reply to shwooz
Waaaaaaaaaaaahhhhhhhhhhh! I can't download my pr0n! I can't get illegal software through p2p!!! Wahhhhhhhhhhhh!!!!!!!
Shup up. |
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fbelcher
join:2000-06-21
East Peoria, IL | You must be some kind of Jerk |
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jaymz668
join:2002-03-21
Bloomington, IN | reply to insight user
Yes, because P2P is only for porn. You moron. |
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dinzy
join:2004-11-09
Urbana, IL | reply to shwooz
If it happens again I am switching to DSL. I don't care if I have to waste cash on a phone line just to have it. I don't like being kept in the dark about these things |
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Beetle_B
join:2004-12-29
| reply to shwooz
What's to prevent the DSL provider from installing Sandvine, or the equivalent thereof?
The funny thing is: Some torrents work just fine for me. I'm downloading Knoppix, and it's coming at 450 KB/s. However, the color indicator in Azureus stays yellow, indicating a problem. My port is open in the firewall, so that's not it.
Now when I try a torrent a friend sent me, I get 40 KB/s max. He gets over 200 KB/s. He lives at the edge of town, but also uses InsightBB. I happen to live close to campus (Urbana).
Then take the Donkey network. All of a sudden, I'm getting low ID's, which I never got before. Again, the ports are open in the firewall.
As per another post, I have rebooted the router, and reregistered it with Insight (had to, as for a while I had something else registered with them). It didn't change the problem at all.
Whatever the issue is, it's not on my side.
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