scuuder3
join:2003-03-04
Palm Coast, FL
| Best VOIP service to use alarm system with?
I just signed up with Packet8 and the sound quality is good. Also, got my fax machine to work. My alarm uses ContactID and it will not work. I have the alarm company coming out on Friday to switch it to 4x2. If that doesn't work, what is the best VOIP service to work with alarms. Both broadvoice and Vonage claim they work with alarms. Is Vonage the best for this?
Thanks |
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TuscanRaider
join:1999-08-14
Fountain, CO
clubs: | My Vonage works fine with ADT. The setup must be ATA -> alarm system -> telephones; otherwise, the alarm system can't "seize" the line in the event of an emergency. |
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lestat99
join:2000-08-04
Piscataway, NJ
| reply to scuuder3
You can check out these guys who support alarm monitoring over IP connections using a separate ATA. So you could use any VoIP provider with one ATA and the second ATA would handle your alarm.
»www.nextalarm.com
--
Info Network Security:»www.packetdefense.com |
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scuuder3
join:2003-03-04
Palm Coast, FL | reply to scuuder3
the nextalarm company looks great, but I am in a contract for two more years. If the 4x2 switch doesn't work than I will try Vonage. I had the alarm direct to the ata with no other phones and it still would not work. |
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usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
 ·VOIPo
 ·WOW Internet and C..
·Broadvox Direct
| reply to lestat99
said by lestat99  :You can check out these guys who support alarm monitoring over IP connections using a separate ATA. So you could use any VoIP provider with one ATA and the second ATA would handle your alarm. » www.nextalarm.com Rewording the title to "Best alarm system to use VOIP service with?" seems the forward thinking answer.
I don't have an alarm system, and I'm not sure how easy it is to get out of those contracts . . . I wonder how many are like NextAlarm?
--
Jim -- USA2K
SEE: |DCWU |FAH |PICS |BVX REVIEW |
FWD, Vonage 01/03 to 12/04, & BVX 07/04 to now |
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voiplover
Premium
join:2004-05-28
Portsmouth, NH
·Axvoice
|  reply to scuuder3
4+2 using the slower format is the most reliable. SIA format may also work.
Your alarm panel has to be able to call using at least 2 different formats as required by UL.
It is recommended that 4+2 20pps is used on the first attempt, then 4+2 10pps to be used on the second attempt if the first attempt is not successful. That way limiting the amount of time that your phone service is disconnected during an emergency. |
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scuuder3
join:2003-03-04
Palm Coast, FL
| reply to scuuder3
According to the literature on my alarm, the linear dvs-2400, it can use contactID or 4x2. I do not see anthing related to setting the 20pps or 10pps? should this be an option? I have the alarm huy coming tomorrow and would like to have my ducks in a row. thanks |
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nert
join:2004-08-26
Bellevue, WA | reply to scuuder3
AT&T supports fax and modem for everything now.
»https://www.callvantage.att.com/signup/O···ac=64525 |
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scuuder3
join:2003-03-04
Palm Coast, FL | reply to scuuder3
with the CV would I have to turn the fax and modem support on every time I set the alarm, or could I leave it on and still recieve voice calls? |
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vonsen
@telus.net
| reply to scuuder3
typical reporting options |
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vonsen
@telus.net | reply to scuuder3
Note that the screenshot above is not for your panel. Your manual can be found here. |
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ebubman
join:2002-01-17
Enola, PA
·Vonage
·Comcast
| reply to scuuder3
Best ALARM system w/ VOIP??
i've been considering getting an alarm system but we've been without traditional landline service for 18 mos now; have not missed it a bit. may i impose on members to recommend alarm companies whose service works well with voip service? aside from the alarm, we will not need voip for another thing at this time. our gsm shared cell plan very capably handles all of our voice communications needs. if i were to go voip, i'd like to consider either broadvoice or vonage. thanks in advance for recommending any alarm systems that might work w/ either of these services. bub |
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vonsen
@telus.net
| My dsc alarms works fine with broadvox (g711). They work with lingo too, although the panel sometimes has to make several dialing attempts, probably due to the g729 lingo codec. Best results were with SIA. 4/2 was almost as good, contact id did not work well on a voip line. |
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usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
·VOIPo
·WOW Internet and C..
·Broadvox Direct
| reply to nert
Re: Best VOIP service to use alarm system with?
I hardly believe that means any better support than Vonage and others. It really does not explain, but I suspect they are using g.711 codec.
--
Jim -- USA2K
SEE: |DCWU |FAH |PICS |BVX REVIEW |
FWD, Vonage 01/03 to 12/04, & BVX 07/04 to now |
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schweb
Premium
join:2003-06-27
Lakewood, OH
·AT&T CallVantage
| said by usa2k : I hardly believe that means any better support than Vonage and others. It really does not explain, but I suspect they are using g.711 codec. There is definitely something different. I was never able to use my dial-up modem for work over Vonage, my friend's P8 line, or CV before this changed. After turning on Fax and Modem support I can connect just fine at around 41.2kbps. When it's turned on, it requires an extra 153kbps on the upstream so it's more than just the normal codec.
Downside is that if you' don't have a higher upstream (say more than 256) your voice quality will suffer if you leave it on all the time.
That being said, you could also try the alarm w/o it on and see if it still works as it has for some others. Interesting thing to note though is that on the CV FAQs it still says home alarm systems are not supported. My guess is they don't want to be on the hook for something that important if for some reason it doesn't work. But I don't see why it wouldn't.
--
bryan | website
"Freedom is the recognition that no single authority or government has a monopoly on truth."
-Ronald Reagan (February 6, 1911 - June 5, 2004) |
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vonsen
@telus.net |
said by schweb
There is definitely something different
Yes, the difference is the g.711 codec as usa2k stated in the post you were replying to. |
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schweb
Premium
join:2003-06-27
Lakewood, OH
·AT&T CallVantage
| said by vonsen:
said by schweb
There is definitely something different
Yes, the difference is the g.711 codec as usa2k stated in the post you were replying to. Nope, they've always used g.711 so it's something different from that even...
--
bryan | website
"Freedom is the recognition that no single authority or government has a monopoly on truth."
-Ronald Reagan (February 6, 1911 - June 5, 2004) |
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scuuder3
join:2003-03-04
Palm Coast, FL
| reply to scuuder3
well the alarm guy came out today and it would not work right even on 4x2. he said the monitoring station recieved a signal but it was not clear to their computer system.
I might try ATT CV instead. would contactID work on the att plan with the modem support? |
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usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
·VOIPo
·WOW Internet and C..
·Broadvox Direct
| reply to schweb
said by schweb : said by vonsen:
said by schweb
There is definitely something different
Yes, the difference is the g.711 codec as usa2k stated in the post you were replying to. Nope, they've always used g.711 so it's something different from that even... The Cisco ATA 186 eventually was set to recognize FAX tones for example. It would then turn off silence suppression (and maybe "comfort noise") and who knows, . . .
Prior to that, #86 dial prefix or something (not sure now) was a way to force the FAX mode.
Maybe the software was buggy before? Thus an improvement. The better the ISP, and maybe the time travelling the web likely plays into it too.
I would think if the did something conventional like support t.38 for FAX, they would brag about it like BroadvoxDirect does.
--
Jim -- USA2K
SEE: |DCWU |FAH |PICS |BVX REVIEW |
FWD, Vonage 01/03 to 12/04, & BVX 07/04 to now |
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vonsen
@telus.net
| reply to scuuder3
Leave it on 4/2, this should be more reliable than contact id on a voip line.. Did the service guy setup your alarm modem initialization string? How stable is your isp? You will need a low packet loss, low latency link for any data call. Lastly, find a voip provider that has g711 for best call quality. There are lots of voip companies that offer limited usage plans under $10/month. Or keep your existing voip and sign up to nextalarm for an extra $9/mo, as suggested earlier in this thread. Good luck. |
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