peeved
@cgocable.net
| "Bandwidth Warning"
Has anyone else received any problems with this also? My connection has been off since early Thurs .. finally resolced today after hours with "tech" support. Seems I was over 150 GB of BW as of the 14th ... I've always had high usage (200GB+/month) and have never encountered a problem til now ..
Also, for those that have switched to Bell for any reason, is "Unlimited" really unlimited?? I can't find any limits in their Terms Of Service but would like to know in case of a second warning/expelsion from Cogeco. And how do speeds compare using their 4MB service?? |
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JumptheShark
@cgocable.net
|  That's HORRIBLE. Don't do that, Cogeco. You know better. The second my service gets cut over that, I'm gone. I don't have the time to f' around with lost service over surpassing some arbitrary limit that PO'd Cogeco. WARNINGS Cogeco, God damn it. WARN people if you want to play that game. It's 2004; the internet is very much a mission critical service to some of us.
Don't do that, Cogeco. Please. |
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Viggen93
Premium,VIP
join:2002-04-16
Hamilton, ON | reply to peeved
Some how I don't think the caps are an arbitrary figure, look at your AUP, but it goes like this, if you start to cause problems for others, then this may happen to you. I think that seems fair doesn't it? |
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JumptheShark
@cgocable.net
1 edit
thumbs down from:
Uhawl 
| You can talk about the AUP all you want. According the holy AUP, a huge number of Cogeco users should be charged extra bandwidth fees. You know very well I'm talking about an arbitrary REAL limit imposed by Cogeco in this case. The poster above mentioned NOT his "slowing down the system for others". He said Cogeco told him he merely went over his limit by what they considered to be too much. Perhaps he can clarify this further for us.
Regardless, connections being cut off WITHOUT WARNING are unacceptable and bullshit. I repeat, cutting one off WITHOUT WARNING is UNACCEPTABLE. |
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3SGTE
ST215W
Premium,MVM
join:2000-11-23
there
clubs:
| reply to JumptheShark
said by JumptheShark:
It's 2004; the internet is very much a mission critical service to some of us.
Don't do that, Cogeco. Please.
If it is mission critical, you should consider an appropriate service provider with a service level agreement.
One other thing, do you think Cogeco would miss those users who are using 200 gigs/month?
They would probably be happy to have them gone.
Kinda like the obese person getting his 10th plate at the buffet... The restaurant owner must be happy to see the person leave.
--
The preceeding post may contain dry humor. Read and respond at own risk. Please note firefox advertising balance device aka: IE avatar |
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JumptheShark
@cgocable.net
| WOW. The standard "get a business account" response. BUSINESS LINES are for BUSINESSES. HOME USERS need to be able to receive important e-mails from their prospective employers, their universities, their close family members. How dare you. Using my "mission critical" phrase and playing with semantics. GROW UP and stop sucking up to these people. Disconnecting without warning is BS. |
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exseven
Premium,VIP
join:2003-05-23
Beamsville, ON
1 edit | reply to peeved
cogeco sends out 3 EMAIL (as you state you even use it) warnings for those that go over, as well as the first suspension is a suspension until you click a little button saying you know what you are doing, the second is 24 hours etc.
so if you disregard the 4 warnings... |
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JumptheShark
@cgocable.net
 from:
karelii
| reply to 3SGTE
Are you even reading what I'm saying? LOSING ONES ACCOUNT WITHOUT WARNING IS UNACCEPTABLE Got it? |
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JumptheShark
@cgocable.net |  reply to exseven
Thank you, exseven! Thank you for clarifying that. That is an EXCELLENT policy.  |
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still peeved
@cgocable.net
| reply to JumptheShark
Ok, here goes ... I KNOW my BW is high, has been for years, won't change. I'm paying for hi speed, I'm gonna use it. I do live in a neighborhood of "old immigrants" and know from talking to folks at Cogeco, I am 1 of a few that have hi cable internet in my area, so I'm not really clogging up "others" BW, but that's besides the point. I've offered to pay more but I want more in return also. Paying an extra $25 a month to "cap" me at 30GB doesn't cut it ... even going to a commercial account at $400/month would still get capped at 100 GB so $4/GB??. The main point was that all of a sudden my service was cut off with NO PRIOR warning. To top that off even after contacting them , after hours with "tech" support, they finally realized it was NOT a problem on my end and in fact my service was disabled...D'UH!!! I never got my service back 'til today after going thru higher techs (who BTW was VERY helpful and should be the only one working as most others were useless) and finally figured me out the problem ... a firmware upgrade for my old reliable Samsung modem ...
The point I was making again was it was NOT a warning if they cut me off at the same time. They "suspended" my service or call it what you will. The "CAP" as I and LOTS of others know it was never enforced and now all of a sudden it is? If it's the case then by all means WARN me ... I have other choices and can make them on my own but i would appreciate some kind of advanced warning is all ... Will definately LOOK into Sympatico's High Speed as it may suit ME better, but want to know what others have experienced as well in the switch over ... can't hurt to ask can it? Or maybe it can  ( |
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peeved
@cgocable.net
| reply to exseven
BULLSH|T ... the even "told" me this but i have yet to see any previous warnings and have asked them to forward them to me .... this was and I spell it out .. MY ONE AND ONLY WARNING .... probably why it said "1st Bandwidth Warning" ... 1st usually means the first communication ... I'd be HAPPY to forward to you if you don't believe me. Cogeco's right hand doesn't know what the left is doing, never mind what all the mouths are doing!!! |
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exseven
Premium,VIP
join:2003-05-23
Beamsville, ON | reply to peeved
IM me you modem mac and i will check when the warnings were sent |
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RhinoXBL
join:2002-10-22
Hamilton, ON |  reply to peeved
Peeved, JumpTheShark, Still Peeved = same person?  |
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sm012
join:2004-10-19
St Catharines, ON | peeved and still peeved are 1 and the same ... this is my new name so I can IM exseven ....
so 3 names, same complaintant |
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JumptheShark
@cgocable.net | reply to RhinoXBL
I'm neither of those. No conspiracy here
Peeved and still peeved are obviously the same. |
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Wes C Addle
Man Of The Hour
join:2003-07-28
Canada
 ·Acanac
·Bell Sympatico
| reply to peeved
I've always been around that level as well, but I never got cut off.
[conspiricy theory mode]
If cutting people off for bandwidth use is a reletively new thing (I don't recall seeing anyone else come to this forum with a report like this), it seems to me that they are trying to cut back on bandwidth usage in general (ties in with the p2p throttling). Seems like a pretty backwards move really, since the future of the internets is higher bandwidth, rich multimedia, etc.
[/conspiricy theory mode] |
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sm012
join:2004-10-19
St Catharines, ON | I browsed thru the whole thread on that too Wes ... kinda why I wanted some responses from ppl that went from Cogeco to Bell so further "weigh" my options |
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Roop
join:2003-11-15
Ottawa, ON
·Cybersurf Corporat..
| reply to peeved
200gb is excessive. i do 100gb on a heavy month. most of the time it 50-80gigs and i know it's a lot. i'm glad my isp doesn't bother me about it but i would understand if they did.
a gig costs your isp about $1. you only pay them $40-50. most of that pays for other crap (techs, upgrades profits) $20 is left. that pays for the bandwidth a normal user uses.
if you download 200g's a month, you are not profitable. you are costing your isp money. i probably cost mine some months but not all the time. i also know that the 1% of us are paid for by the other customers. those who aren't are disconnected. those who saturate their connection and disrupt others are warned.
your $50 a month doesn't give you exclusive rights over what your isp does. if they cut you off for 200g's, that's playing really nice. if i were running an isp, my bottom line would be more important than playing nice and you'd be gone after 20g's, or you would pay me for the rest. |
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biznatch11
@cable.rogers
| The Cogeco website says right on it they have a 15GB combined upload/download cap (for HS internet Standard: »www.cogeco.ca/en/high-speed-internet-_o.html). I don't have Cogeco but I may be moving to an area that does, so I need to decide between Cogeco and Bell Sympatico. From what people are saying here it sounds to me like Cogeco doesn't actually enforce this 15GB cap. Is that true? |
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JumptheShark
@cgocable.net
| reply to Roop
Roop said: "a gig costs your isp about $1"
Out of curiousity, may I see sources, please? How much does Cogeco pay for their bandwidth? Do you have receipts?
Roop said: "your $50 a month doesn't give you exclusive rights over what your isp does."
Cutting people off without warning is aggressive and UNACCEPTABLE. Warnings are better, much better. What exseven described is a very good policy. I just hope it's implemented consistantly. |
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