ZildjianKX
join:2004-08-23
Palo Alto, CA
| reply to ez0k1
Re: Davis, CA having problems?
A comcast guy just left... everything was fine at my apartment... so the problem is definately on their end. He said they are suppose to be splitting the Davis node by next Thurs... and if I still have problems on Thurs, to call...
I had fantastic internet before  |
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cvbe
join:2003-10-08
Davis, CA | reply to rickten
having the same problems as everyone else. is anyone else getting packet losses as well? |
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Wakkow
join:2001-03-18
Davis, CA
| said by cvbe  :
is anyone else getting packet losses as well?
Yes, I'm averaging about 10% to the first hop, sometimes better, sometimes worse. No one at comcast support seems to want to believe that people are having problems. Make sure you complain and send this thread to them along with some test pings to your first hop. Let it run at least 100 or so times to get a good sample. |
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solarbeat3
join:2003-09-14
La Palma, CA
| I'm getting terrible speeds and awful packet loss too. I would imagine the glut of students coming back doesn't help (or is the mail issue). ~10% packet loss across the board, >175ms pings to comcast.com, and Comcast says it's perfectly "normal" and won't even try to help (other than the usual modem swap-out). |
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rickten
join:2002-03-09
Davis, CA
| reply to rickten
C:\Documents and Settings\>tracert www.comcast.net
Tracing route to www.comcast.net [63.240. ]
over a maximum of 30 hops:
1 301 ms 400 ms 285 ms 10.184.16.1
2 275 ms 269 ms 303 ms 12.244.16.33
3 * 245 ms 251 ms 12.244.69.161
4 450 ms 266 ms 268 ms 12.244.69.153
5 263 ms * 326 ms 12.126.195.97
6 307 ms 247 ms 351 ms gbr1-p70.sffca.ip.att.net [12.123.13.58]
7 224 ms 243 ms * tbr1-p012402.sffca.ip.att.net [12.122.11.65]
8 356 ms 295 ms 306 ms tbr1-cl1.cgcil.ip.att.net [12.122.10.5]
9 345 ms 330 ms * tbr1-cl1.n54ny.ip.att.net [12.122.10.1]
10 427 ms 425 ms 593 ms gbr1-p10.n54ny.ip.att.net [12.122.11.2]
11 * 384 ms 341 ms gar1-p360.n54ny.ip.att.net [12.123.1.129]
12 * 337 ms 401 ms mdf1-gsr12-2-pos-7-0.nyc3.attens.net [12.122.255
.162]
13 393 ms * 335 ms sccsbix12-1-4.attbi.com [63.240.64.46]
14 * * * Request timed out.
15 312 ms 296 ms 298 ms www.comcast.net [63.240.76.72]
Trace complete.
did anyone else see the huge advertisement for comcast internet in the aggie today advertising "blazing fast internet"
Just talked to customer support again and they said there were no issues with my area, I had them create another trouble ticket. I suggest everyone call in and complain every single day. |
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breagerey
join:2004-09-23
Davis, CA
| reply to rickten
Blazing FAST!!!
uh-huh... sure thing
2004-10-05 03:10:09 Speed test @ dslr-west1.megapath.net 116/232 kbps
2004-10-05 03:03:21 Speed test @ dslreports-west1.speakeas 199/232 kbps
2004-10-05 03:00:02 Speed test @ dslreports-west1.speakeas 262/67 kbps
2004-10-05 02:55:28 Speed test @ ec 82/188 kbps
2004-10-05 01:39:53 Speed test @ ec 249/214 kbps |
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solarbeat3
join:2003-09-14
La Palma, CA
| so what the heck is going on anyway? some people report that comcast says there are problems and that they might be fixed thursday, and others (like me) are getting a flat-out denial that there are any issues at all (in fact, I've been told that this packet loss and huge pings are normal, and that comcast won't even lift a finger for anything 250ms... though I'm sure that figure is up for revision as soon as we tell them we're there).
If you're reading this thread, and you learn something new about the situation, please update us all. (oh, and *complain* to Comcast... not that they'll care)m |
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Derrex
join:2001-04-01
San Francisco, CA
| I called comcast and they don't seem to know anything going on. Denial of anything wrong on their end. I will have a tech here for the third time on friday, a day after the fix i was told about by the last tech. I got the comcast representative to reimburse me for the lost time for which the speed is slow from the first trouble ticket till the last one. The national office doesnt acknowledge any problem or node splitting on the local level. |
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Wakkow
join:2001-03-18
Davis, CA | reply to rickten
Has anything changed for you all? As of right now (12pm Tuesday), I'm now getting no packet loss and reduced pings. It might be temporary, but I'm wondering if any one else is noticing a change. |
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bcrizzo
join:2003-12-03
Lafayette, CA
| said by Wakkow :
Has anything changed for you all? As of right now (12pm Tuesday), I'm now getting no packet loss and reduced pings. It might be temporary, but I'm wondering if any one else is noticing a change.
this morning i noticed that it is alot faster...pretty much back to normal. i hope things are fixed. |
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solarbeat3
join:2003-09-14
La Palma, CA | Hopefully the improvement you all are seeing (I've been at work all day) isn't just because everybody (students) is in class... |
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breagerey
join:2004-09-23
Davis, CA | reply to rickten
My last few tests this afternoon have been >2900 
hooray...
now to see if it sticks. |
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ZildjianKX
join:2004-08-23
Palo Alto, CA | reply to rickten
Can't wait to get home and try it...
Anyone going to ask for a refund on service for the past week? |
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solarbeat3
join:2003-09-14
La Palma, CA
| reply to rickten
I'm back to 3024/150.... not bad downstream. It only took them 3 weeks to fix it (and never an acknowledgement that there was an issue). Now I'm sure I just jinxed myself and I'll be back to 240/50 soon :P
I just wish they would keep us all informed, since I'm sure this crap will happen again and again... |
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NorthDavis
@pacbell.n
| Monday night around 1:30 my internet started working again, speed tests ~ 2700/220
Tuesday morning - Normal 3000/200ish, Great!
Now its 11:55 PM tues night and I don't know about anyone else In/Around LaSalle and North Davis, but now Comcast Cable isn't working period. Personally my Cable light won't sync, and my neighbors (Whose modem light does remain constant) can't get the internet to work either.
Anyone else having problems? 16 hours of normal internet was so nice |
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Wakkow
join:2001-03-18
Davis, CA | Yup, it was out for me.. Just came back up. I wonder how many hours it'll stay up this time....  |
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ndavis
@comcast.net | heh.. i wonder when it'll go out again. well at least speeds are decent right now... --> 3029 / 239 hopefully they fixed it! |
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lasalle
@169.237.x.x | reply to rickten
LaSalle apt has been completely out for me since Sunday night. This is so BS. I have hella HW to DL.
Did anyone also notice that all the wireless network disappeared??? |
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breagerey
join:2004-09-23
Davis, CA | reply to NorthDavis
Dropped out for me last night as well.
This morning it's back up and has decent speed. |
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Suenami
join:2000-12-31
Sacramento, CA
1 edit | reply to rickten
From what I heard nodes 1,2,and 3 were down.
1 and 2 were repaired on tuesday and 3 should
be fixed by this afternoon(Wed).
--
The fact that no one understands you doesn't mean you're an artist. |
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