joebear29
join:2003-07-20
Alabaster, AL
| dumb BellSouth rep
I called them yesterday about this when reading somewhere (not DSL Reports) that the price dropped. I talked to the dumbest customer service rep (in billings), who first said my service was $50 less $5 bundle discount, then said it was $42 after the $5 discount, then said it was $42 less the $5 discount. She then said the $42 price was only for new customers, but that was my price as well. The net result was I spent 10 minutes on the phone (including 6 with a voice-recognition automated service that did not understand the words "I want to speak to a fucking representitive now you piece of shit machine") and left not having a clue what my price was going to be.
Now I know at least.  |
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ParanoiaInc
join:2002-08-28
Tucker, GA | With this language I bet there are several humans in the CSR world that are 100% thankful for not having to speak with you. LOL |
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joebear29
join:2003-07-20
Alabaster, AL
1 edit | I said that to the machine, not the rep.
I worked for 18 months in phone customer service, and I know when someone is trying to help me and when he/she is trying to simply get me off the phone without actually doing anything. |
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bored_in_nh
join:2003-01-04
Stamping Ground, KY | yep ... sounds right.
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Honor Indian Treaties |
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