CeBear
join:2004-07-12 | How to do a "/clean" uninstall of Zone Alarm
If any of you have a working link to the "How to do a /clean uninstall of Zone Alarm" instructions would you please post it?
The link I once had to it from Zone Labs seems to no longer work. |
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MapleLeaf
Premium
join:2001-09-04
Burnaby, BC | Easy way to do a full CLEAN UNinstall of ZAP ZAPlus or ZA free
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Remember, I'm pulling for you - we are all in this together... |
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CeBear
join:2004-07-12
| MapleLeaf:
Thank you for the link to the previous post. Knew I remembered that from here, too, but couldn't recall it.
Here's my old bookmarked link to the zonelabs site. It used to take the browser to a detailed FAQ that i seem to recall had instructions for removing ZA entries from registry as well (if that memory is correct). Only parts print here - they go to different sites.
»www.zonelabs.com/store/content/s···lFAQ.jsp
Now it goes to the main support page,
»www.zonelabs.com/store/content/s···Main.jsp
but couldn't find the detailed full uninstall FAQ from it. Maybe it is gone, or buried too deep, or this user's error.
good show red green |
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MapleLeaf
Premium
join:2001-09-04
Burnaby, BC | Zone Labs periodically "cleans up" forum pages. Unfortunately. |
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IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL
| I've had a conversation with ZoneLabs a few times in regards to this very issue. Especially with how they clean out their forum. It really is a pain. When you have what you see as a useful bookmark. But they don't see it that way and kill the thread with their "cleaning house".
The more detailed step by step manual instructions can be found here »ZA Downgrade (98se)
Cudni  gets a big thumbs up in my book for finding the instructions on the ZoneLabs webpage.
My post in that thread includes a helpful Google search. And many previous links / threads in regards to install / uninstall.
In the top 15 results on my page. There are at least 4 links to instructions on different methods to use.
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Test Your Security Benefit for Children's Oncology Group Cable Modem Diagnostics |
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Randy Bell
Premium
join:2002-02-24
Santa Clara, CA
1 edit | reply to CeBear
said by CeBear :
Here's my old bookmarked link to the zonelabs site .. »www.zonelabs.com/store/content/s···lFAQ.jsp .. Now it goes to the main support page, »www.zonelabs.com/store/content/s···Main.jsp .. but couldn't find the detailed full uninstall FAQ from it. Maybe it is gone, or buried too deep, or this user's error.
Try this one {from Cudni}: »nh2.nohold.net/noHoldCust25/Prod···nNT.html
Edit: OOPS, IGGY already referenced Cudni's "find", hehe .. sorry! {I had bookmarked it for reference}
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"But now abide faith, hope, love, these three; but the greatest of these is love." (1 Cor. 13:13) |
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Uriel3
join:2001-11-26
1 edit | This is what has always worked well for me in the past:
A) Uncheck "Load Zone Alarm (Pro) at startup"
B) Shutdown Zone Alarm.
C) Disable Antivirus Software running in real time.
D) Empty Internet Log directory.
E) Empty Recycle Bin.
F) Reboot.
G) Run Uninstaller from Add/Remove Programs.
DELETE:
1) C:\Documents and Settings\All Users\Start Menu\Programs\Zone Labs
2) C:\Program Files\Zone Labs
3) C:\WINDOWS\Internet Logs (Empty Contents)
4) C:\WINDOWS\Profiles\All Users\Start Menu\Programs\Zone Labs
5) C:\WINDOWS\Profiles\All Users\Start Menu\Programs\Startup\zonealarm (pro)
6) C:\WINDOWS\System32\vsdata.dll
7) C:\WINDOWS\System32\vsdatant.sys
8) C:\WINDOWS\System32\vsmonapi.dll
9) C:\WINDOWS\System32\vsnetutils.dll
10) C:\WINDOWS\System32\vspubapi.dll
11) C:\WINDOWS\System32\vsutil.dll
12) C:\WINDOWS\System32\Zone Labs
13) C:\WINDOWS\Temp (Empty Contents)
Go into the registry, Find & F3 and DELETE:
14) Zone Alarm
15) ZoneAlarm
16) ZoneAlarm Pro
17) Zone Labs
18) minilog
19) InternetAlert
20) ZAMailSafe and all sub-keys.
21) zapro.exe
22) VSMON
23) VSDATANT
24) Run; ' regedt32 ' give 'Security' permission to 'Everyone' and delete:
HKLM\System\ControlSet001\Enum\Root\LEGACY_VSMON
HKLM\System\ControlSet001\Enum\Root\LEGACY_VSDATANT
25) AND;
HKLM\System\ControlSet002\Enum\Root\LEGACY_VSMON
HKLM\System\ControlSet002\Enum\Root\LEGACY_VSDATANT
---------------------------------------------------------
Verify to ensure the above has removed all these keys from the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Zone Labs
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs\XXXXXX
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\ZoneAlarm Pro
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\vsmon
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\vsdatant
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\minilog
HKEY_CURRENT_USER\Software\Zone Labs
HKEY_CURRENT_USER\AppEvents\EventLabels\InternetAlert
HKEY_CURRENT_USER\AppEvents\Schemes\Apps\.Default\InternetAlert
HKEY_CLASSES_ROOT\ZAMailSafe
------------------------
Last but not least, delete the hidden license file in C:\WINDOWS\system32 called 'zllictbl.dat ' |
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CeBear
join:2004-07-12 | Hey, thanks to all of you.
I'll bookmark your posts & links and print this page for future reference.
Cheers.:) |
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IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL
| reply to Uriel3
In my opinion only. The long drawn out instructions are no longer needed. In the past they were only brought forth as a last resort.
The /clean seems to get the job done well. It is also - much easier than having to hunt everything down. I've personally gotten into the habit of backing up my settings. Then doing the /clean method when installing a new build.
This is just my way. Doesn't mean it's the only way. Your mileage may vary.
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Test Your Security Benefit for Children's Oncology Group Cable Modem Diagnostics |
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Uriel3
join:2001-11-26
| said by IGGY :
In my opinion only. The long drawn out instructions are no longer needed. In the past they were only brought forth as a last resort...
The poster asked to be provided with how to do a "clean uninstall" or "full uninstall" and no mention about a reinstall, unless I missed something. The problem with too many software makers, and Zone Labs is no exception is that the regular uninstall method leaves behind ghost files and it has been my experience in the past that in the case of ZA it also leaves; enum\Root\LEGACY drivers and the hidden license on the system, hardly a full and clean uninstall. |
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IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL
| I'm not sure why the attitude in your post for one. I merely stated my opinion. It wasn't a attack upon your method. As I stated above - I feel the new process of /clean makes the manual hunt and kill method pointless. I think you'll find the machine sufficiently wiped of the software and it's traces using the /clean. As my posted above clearly showed. I listed both methods of removal. So I was in fact aware of what the user was asking for.
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Test Your Security Benefit for Children's Oncology Group Cable Modem Diagnostics |
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Uriel3
join:2001-11-26
| said by IGGY :
...As I stated above - I feel the new process of /clean makes the manual hunt and kill method pointless. I think you'll find the machine sufficiently wiped of the software and it's traces using the /clean. As my posted above clearly showed...
And all I'm saying Iggy is that I disagree, in my opinion, your suggested method does not do an adequate job. |
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Randy Bell
Premium
join:2002-02-24
Santa Clara, CA
1 edit | I think the "/clean" switch is fine for an upgrade or downgrade {say, going from 4.5 to 5.1, or vice-versa} -- which is what most people do. The other, full instructions, are nice to have too, in case "/clean" fails or in the case one wants to go to a different firewall and completely eradicate all traces of ZA off one's box to avoid conflict. 
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"But now abide faith, hope, love, these three; but the greatest of these is love." (1 Cor. 13:13) |
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CeBear
join:2004-07-12
| Thanks again to all of you, Iggy, Randy, and Uriel.
You all provided what was asked. I was looking for links to both types of ZoneAlarm uninstalls. The easy "/clean" and for the "full uninstall" instructions including the registry items to remove which i had used once before in removing all traces of the first version 5.0.
Thanks for going to the trouble to provide both.
Bookmarked 'em and printed them out for future use. |
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FoMoCo
466 C.I.D.
join:2001-01-10
Grand Rapids, MI | reply to CeBear
Does /clean work on all versions of zap? |
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Randy Bell
Premium
join:2002-02-24
Santa Clara, CA
1 edit | said by FoMoCo :
Does /clean work on all versions of zap?
I have used it only on versions 4.5 and 5.1 {the two most popular versions judging from my poll results}. I'm not sure when that switch was introduced but I don't think it works with earlier version like 2.6 for example. ZoneLabs posted their original "full-uninstall" page of instructions during the 2.x version era, I believe. HTH
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"But now abide faith, hope, love, these three; but the greatest of these is love." (1 Cor. 13:13) |
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