HardwareGeek
join:2003-11-15
Brooklyn, NY
| Is CV Blocking me from sending out email?
I can not send out email on any of my POP3 accounts except for on my OOL pop3 account.
Outlook gives the following error.
"Sending reported error (0x80042109) Outlook is unable to connect to your outgoing SMTP email Server."
I have pinged the SMTP server I have been able to connect to it using 56k on the same computer. Is OOL Blocking me?
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Email/MSN: Michael at hardwaregeeks.comAIM: MikeR35292 |
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TheWiseGuy
Dog And Butterfly
Premium,MVM
join:2002-07-04
Yonkers, NY
| Yes. 
»OPT blocing
»www.optonline.net/Cservice/Artic···11950711
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Dog and Butterfly |
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HardwareGeek
join:2003-11-15
Brooklyn, NY
| I say we all call/email CV and overwhelm their system and staff to protest the lousy support the crappy service and the blocking of port 25 on users who do not abuse it.
I have never been capped I have never abused my service and I am not a business I do not feel that I need to be forced onto a business plan to use my service legitimately. CV is forcing everyone to upgrade who uses a 3rd party email and that's Microsoft like tactics. Blocking port 25 won't stop spammers. Because you can easily configure a server to use a different port. Blocking BULK email from being sent out at once will stop spammers. If my Anti Virus software can notify me when I am sending a message to more then 5 different emails and blocks it and request a password for me to send it I am sure CV can get software that does the same and prevent spam from being sent.
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Email/MSN: Michael at hardwaregeeks.comAIM: MikeR35292 |
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n2jtx
join:2001-01-13
Glen Head, NY
 ·Optimum Online
| reply to HardwareGeek
Is this being rolled out gradually. I have still been able to access my private email service without any problems.
Frankly this p#*&*$s me off. I prefer to use a non-OV server due to the reliability issues. The fact that they will allow port 25 only if you upgrade to BOOL is equally obnoxious. At least some of the other ISP's out there will open it for individual users when requested. CV should really take a hard look at this.
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I support the right to keep and arm bears. |
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HardwareGeek
join:2003-11-15
Brooklyn, NY
| reply to HardwareGeek
Well CV says port 25 is open
Joice.T: Port 25 is open. What is the SMTP server name you are using please?
Michael Reyes: mail.yahoo.com
Michael Reyes: my optonline mail works just fine but my yahoo.com doesn.t
Joice.T: You may want to use mail.optonline.net as the SMTP server name to send out email.
Michael Reyes: Yes but I can't use that for my yahoo email.
Joice.T: You may want to contact yahoo for assistance with the yahoo email.
Michael Reyes: I did they told me it looks like you guys are blocking port 25 from non optonline servers
Joice.T: Port 25 is open.
Michael Reyes: ok I guess I will contact them again and tell them my ISP says port 25 is open.
Michael Reyes: thank you
Joice.T: You're welcome.
Joice.T: Can I assist with anything else regarding Optimum Online?
Michael Reyes: no thanks.
Joice.T: We appreciate your business and thank you for using Optimum Online's Live Technical Support. Please be aware we are available from 8am to midnight seven days a week. Have a great day.
Michael Reyes: you have a good day too bye bye
Joice.T: Thank you.
Joice.T: Bye.
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Email/MSN: Michael at hardwaregeeks.comAIM: MikeR35292 |
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HardwareGeek
join:2003-11-15
Brooklyn, NY
| So to show you that OOL has no clue what their doing. As you can see above Joice told me port 25 is open but on the phone some guy who needed 5 minutes to say technical support said that OOL is blocking port 25 as they reserve the right too.
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Email/MSN: Michael at hardwaregeeks.comAIM: MikeR35292 |
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Bichon
Premium,MVM
join:2002-10-10
Freehold, NJ
| reply to HardwareGeek
said by HardwareGeek  :
Blocking port 25 won't stop spammers.
Blocking outgoing port 25 would be pretty effective at stopping mass mailing viruses like the popular Bagle and Mydoom variants from spreading outside the OOL network. |
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HardwareGeek
join:2003-11-15
Brooklyn, NY
2 edits | This is a lame excuse and like I said if I my anti virus software can detect when I send out 5 emails they can install software that detects bulk email and stop it. This is just a lame attempt to get people to use their shitty email that doesn't work most of the time and to make more money by telling us to upgrade to OOL.
They shouldn't target anyone. Only those who abuse it. I only send 10 to 15 emails a week and even though I don't use my OOL email I often get the server did not respond error messages my most recent one last night.
And your defense that spam bots use port 25 doesn't fly since a majority of them will steal your username password and your mail server, and since CV is not blocking port 25 for mail.optonline users they will still have the problem with spam bots. And to prevent viruses from spreading they can easily install anti virus software. But CV is CHEAP and LAZY.
Why should we be forced to use an email service that doesn't work?
Why should we be forced to pay more to use one that does?
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Email/MSN: Michael at hardwaregeeks.com
AIM: MikeR35292 |
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divinatum
join:2003-08-11
Mineola, NY | reply to Bichon
this is bullshit. there has to be some law or something preventing this from happening. |
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Bichon
Premium,MVM
join:2002-10-10
Freehold, NJ
| reply to HardwareGeek
said by HardwareGeek :
This is a lame excuse and like I said if I my anti virus software can detect when I send out 5 emails they can install software that detects bulk email and stop it.
Install software on what? The traffic they are blocking isn't using their mail server, it simply passes through the OOL network (cable modem, CMTS, routers) to the mail server on another provider's network.
quote:
This is just a lame attempt to get people to use their shitty email that doesn't work most of the time and to make more money by telling us to upgrade to OOL.
Why would they do that? It actually costs them less if you use a third party provider for email.
I suspect the reason they are doing it is to stop complaints from other providers about virus infected OOL users hammering their mail servers.
I do agree that an option to opt-out of the block should be offered to those who need it. |
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HardwareGeek
join:2003-11-15
Brooklyn, NY
| I'm really pissed off right now. I am going to email and call them everyday until they allow people who do not abuse port 25 to use it. I understand why an ISP may block an abuser of port 25 just like they cap people. But making it a system wide block is gay.
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Email/MSN: Michael at hardwaregeeks.comAIM: MikeR35292 |
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bklynite
Premium
join:2001-03-18
Brooklyn, NY
clubs:
| reply to HardwareGeek
said by HardwareGeek :
Joice.T: You may want to use mail.optonline.net as the SMTP server name to send out email.
Michael Reyes: Yes but I can't use that for my yahoo email.
Why wouldn't you be able to use mail.optonline.net to send out mail from your Yahoo address? The mail would still say it's from a Yahoo! account, but just wouldn't pass through Yahoo! right?
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W-Train.com Webmaster | »www.bklynite.com | I ♥ NY |
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jaa
Premium,MVM
join:2000-06-13
·Optimum Online
 ·Vonage
| reply to HardwareGeek
Contact your email provider. Mine has an alternate SMTP port that can be used if port 25 is blocked.
Blocking port 25 will just mean all email providers will start supporting an alternate port - once that alternate port becomes "standard" we'll be back in the same boat when OOL blocks that. Then there will be another non-standard port, and OOL will block it. Then...
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NOTHING justifies terrorism. We don't negotiate with terrorists. Those that support terrorists are terrorists. |
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HardwareGeek
join:2003-11-15
Brooklyn, NY
| reply to HardwareGeek
bklynite it does work that way but I do not trust the OOL network. Just search this forum and you will see the countless post about problems with their mail servers.
jaa already got around it with my others. and CV just called me and told me to use a different yahoo mail server and they are allowing it now for that mail server but not for others.
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Email/MSN: Michael at hardwaregeeks.comAIM: MikeR35292 |
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TheWiseGuy
Dog And Butterfly
Premium,MVM
join:2002-07-04
Yonkers, NY
| reply to Bichon
said by Bichon :
said by HardwareGeek :
This is just a lame attempt to get people to use their shitty email that doesn't work most of the time and to make more money by telling us to upgrade to OOL.
Why would they do that? It actually costs them less if you use a third party provider for email.
I suspect the reason they are doing it is to stop complaints from other providers about virus infected OOL users hammering their mail servers.
I do agree that an option to opt-out of the block should be offered to those who need it.
I completely agree, that it probably is an attempt to stop Malware and spamming. I don't use an outside server so the port block doesn't effect me.
If OOL had a history of providing an excellent E-mail service, then it would be acceptable IMO. Since their server's performance could not be rated as an A+ or even B+, and E-mail is a major part of the Internet, they should allow a user to opt out without paying more for BOOL. This should also include a policy that if a user opts out, and there are complaints about problems from their IP a penalty would be assessed.
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Dog and Butterfly |
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gquiring
I Did It My Way
Premium
join:2001-04-07
Matawan, NJ
 ·Verizon FIOS
·Optimum Online
1 edit | reply to HardwareGeek
I agree with CV blocking port 25. Most other ISP's have already been doing it for months. It has greatly reduced Spam and viruses.
What I did to get around it was have my sendmail server listen on an alternate port that is not blocked. Outlook and OE support changing the SMTP port. Our sales folks ran into this with AOL and SouthBell several months ago. I started receiving calls from our outside reps that they could not send mail. They were given zero notice about this change (or they ignored it!!!).
Update: I have not seen any blocking on port 25 in the Matawan area. |
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Bobcat
Premium
join:2001-02-04
Bedminster, NJ
1 edit | reply to HardwareGeek
Obi-Wan once thought as you do. You don't know the power of the Dark Side. Your destiny lies with Verizon. We can send mail via port 25. Join me and together we will rule the Internet as father and son! |
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SpitefulCrow
Insert Witty Tag Here
Premium
join:2003-06-04
Berkeley, CA | That's strange.. I can still send via my third-party MX (mail.dividezero.net) without Thunderbird reporting any problems at all. |
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Lex Luthor
Premium,Mod
join:2000-09-17
Hicksville, NY | Port 25 outbound still working here. |
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Chris123NT
join:2001-11-24
Nesconset, NY
| reply to HardwareGeek
It was dead for me earlier but now it all of a sudden works. Maybe it was because I called tech support like 5 times and wouldn't stop bitching about it.
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Its not about what you do, Its about HOW you do it  |
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