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And...the catch »
« Las Vegas - finding more ways to take your money!  
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dg2
Premium
join:2004-01-22
Lowell, AR
·Cox HSI

reply to Karl Bode
Re: Fast is UGLY here

Sorry, I misunderstood who "we" was. BBR has definitely made mention of the fact, much to your credit.

Cox, on the other hand, has not. The whole situation is shameful.
--
Note to SBC: Please light up my RT! I want a new broadband provider!

Anteater12

join:2004-07-12
El Cajon, CA

Maybe you should move from the MAC area then and you wouldn't have to deal with such problems. The MAC area is a sub-affiliate of cox communications and independantly run. Take it up with them, not with the people who run dslreports. I guess if I lived in AK I would be upset all the time too.


dg2
Premium
join:2004-01-22
Lowell, AR
·Cox HSI

1. Paying premium prices for 1/4 the service when there is no good technical reason is what bothers me - kind of like you having to pay $2.50 for gasoline earlier this year. Moving won't help that.

2. Thank you, I'm well aware of how MAC is run, having spent a great deal of time with a lot of their people on the phone over the last 6 months.

3. My reference to "the article" was aimed at the TMCnet.com article, not the BBR article. My response to Karl was unfortunate, and due to my mistaking him for a Cox employee. The BBR folks are doing a very good job. The Cox people seem to be doing a very good job making excuses.

4. I guess if I lived in Alaska (AK), I might feel differently one way or the other. I live in Arkansas (AR).

And the whole "fast" campaign is still very unattractive right here, right now.
--
On August 9, 2004 Cox Communications upgraded 3000/256 areas to 4500/500. "Middle America Cox" is still running at 1024/128, for the same fee as the faster areas. Cox officials refuse to announce intentions to upgrade, saying only "we're working on it."
Forums » Cox Confirms Speed HikeAnd...the catch »
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