MillsapsPE
Premium
join:2003-01-31
New Braunfels, TX
| reply to jay_rm
Re: [Vonage] Vonage + website down
My service has been off/on. I finally was able to log into the dashboard. They have this message on the right hand side, "Customers may experience problems when placing calls due to a network event. Our Engineers are aware of the issue and currently working to resolve it as quickly as possible. We apologize for any inconvenience and thank you for your patience in this matter."
I'm using a 210 number. |
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Camelot One
Premium,MVM
join:2001-11-21
Sarasota, FL
clubs: | reply to jay_rm
I have dial tone in 941, but all outgoing calls meet with a fast busy signal, and all incoming calls are dropped after the first ring, whether I pick up or not. |
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Doubledee32
join:2002-06-20
Charlotte, NC | reply to jay_rm
Down in 704 as well. HMMMM.......... may try AT&T callvantage. |
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techguyga
MCSE, DCSE
Premium
join:2003-12-31
Cumming, GA | reply to jay_rm
It's definately a network issue somewhere. Not sure if it's on Vonage, or out on the iNet.
Call your local voicemail number from a POTS line and see how garbled it is. Definately a network slowdown issue. |
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Fat Guy
join:2004-07-29
New York, NY | reply to jay_rm
-
Ah, the joys of being an early adopter.
This sort of problem is to be expected on such a new system. To me, the cost savings and feature advantages justify the occasional inconvenience. |
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sixman
join:2004-06-10
Plano, TX | I agree Fat Guy to a point, but again, this is the 3rd MAJOR outage for, 2nd in the past 2 months.
Can't justify a thing with no ability to call.
s i x |
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techguyga
MCSE, DCSE
Premium
join:2003-12-31
Cumming, GA | reply to Fat Guy
quote:
To me, the cost savings and feature advantages justify the occasional inconvenience.
AMEN!  |
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dot_null
Premium
join:2004-06-28
Kennesaw, GA
 ·Callcentric
 ·Comcast
·VoiceStick
 ·AT&T Southeast
| reply to jay_rm
Re: [Vonage] Vonage + website down
Down in 678 (Atlanta, GA) too. I can login to the website but when I try to make outgoing calls there is silence for about 10 seconds and then a busy signal. I called the voicemail access number from my cell phone (no POTS) like techguyga said and it was extremely garbled. Also tried rebooting the MTA (Moto VT1005V) but no dice. |
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Big Score
join:2004-02-15
Atlanta, GA | reply to jay_rm
Getting a fast busy with Vonage here in the Atlanta 770 area code.
Thankfully, my 2nd line thru BroadVoice, is picking up Vonages slack. |
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tbeckner
join:2004-03-20
Bend, OR
| reply to jay_rm
said by jay_rm  :
No dial tones in 847 and no web site access (everybody else is accessable)...
I am a new VONAGE customer (last Friday, July 30th). Is this usual?
In the last few days, I have noticed the website being down more than once and at other times very slow, echo issues (even after the Service Notice disappeared from website), and now a fast busy on dial out from area code 253.
It sure makes the old phone system look very good.
Is this a DoS issue? |
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jaa
Premium,MVM
join:2000-06-13
·Optimum Online
·Vonage
| reply to jay_rm
Down in 203, no website. Incoming calls are NOT being forwarded to my POTS line as they are supposed to be - just get ring-no-answer.
--
NOTHING justifies terrorism. We don't negotiate with terrorists. Those that support terrorists are terrorists. |
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lizardking
join:2002-05-25
Normal, IL | reply to jay_rm
Apparently down in 708. I can't access the Vonage website and my wife emailed me from home to say its dead. |
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wcody
join:2002-10-14
Broomfield, CO | reply to jay_rm
Down in area code 805. |
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techguyga
MCSE, DCSE
Premium
join:2003-12-31
Cumming, GA
| reply to jay_rm
To those that have asked...no this is not a normal thing.
And from the posts that I've seen so far, this is looking like an issue in their NOC. With their website down, folks not getting the 800 number (you know it's VoIP, right?), no dial tones, and calls not going to the network availibility number, it's surely a problem at their NOC.
Hey, Vonage techs, make sure the cleaning crew didn't borrow a router's power outlet to plug up the old floor buffer!!! 
LOL!!! |
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bryanboy22
@com.ph | reply to jay_rm
just spoke to my friend anna - she's also with vonage (972) texas.. she called me and her line is working
mine aren't. 847 and 678 (IL & GA) |
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blohner
join:2002-06-26
Cortlandt Manor, NY
clubs:
·Vonage
·Optimum Online
| reply to jay_rm
I agree with the previous poster. While this is annoying it's not normal. I am with Vonage for almost 2 years and I can count the outages I had on one hand (including very short ones). There was a 1 day outage shortly after I signed up - and everyone got a $5 credit automatically (imagine that with your ILEC)... The one today is truly annoying because it's lasting a long time - but I am hopefull it will be resolved shortly.
--
I am addicted to speed --- OOL speed that is ---
~Help find a cure for cancer~Proud Member Team Discovery |
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gee69
join:2004-06-09
Las Vegas, NV | reply to wcody
also down in 702 area code (Vegas)...just goes straight to voice mail and my message sounds very garbled..(not easily understood..) |
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Eric_M
@comcast.net | reply to jay_rm
Down in 801 (Utah) - Can't get to their website. Poor response from Vonage technical/customer service! |
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jonra5
@adelphia.net | reply to jay_rm
down in 518 |
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sixman
join:2004-06-10
Plano, TX | reply to gee69
Bryanboy, I would argue she may not be up, I'm also in 214/972 (Texas) and we are down, have been for a while. However, I can call other Vonage users fine, including my vanity number w/ IL area code.
s i x |
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